NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.70

4.7 Rating 1,010 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality gloves and Excellent service first class thanks A*********👍”

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Posted 1 year ago

“I like the jacket. But isnt the one i ordered. Luckily i like the one i recieved :)”

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Posted 1 year ago

“I loved the dry bag that I purchased. Payment went smoothly and I received the package on time, even quicker than I thought I would.”

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Posted 1 year ago

“arrived next day and exactly as described. many thanks!”

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Posted 1 year ago

“Awesome product, so much better than I had anticipated - and got it to me against a very tight deadline. Very impressive service, Thank You!”

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Posted 1 year ago

“Great service, speedy delivery!!”

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Posted 1 year ago

Hi Matthew Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Great website, great reduction on the cag, delivered quickly thank you”

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Posted 1 year ago

Hi Neale Many thanks for shopping with us and thank you for your review we have just had our website updated so we are pleased to hear you like the website, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Great product fast delivery, thank you.”

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Posted 1 year ago

Hi Jeanette Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Brilliant service. Item arrived the day after it was ordered, as was the replacement smaller size. Refund for the returned item was dealt with promptly.”

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Posted 1 year ago

Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“My husband was very happy with the kyak straps i bought for his birthday. They arived super quick. Great service.”

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Posted 1 year ago

Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Ordered some Rock boots no problem exchanging. Seem good quality hopefully will last a few seasons.”

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Posted 1 year ago

Hi Gemma Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Excellent product delivered in good time. Well packaged.”

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Posted 1 year ago

Hi Guy Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Super quick service and an amazing price. What's not to like”

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Posted 1 year ago

Hi Rich Many thanks for your review, we hope you shop with us again in the near future. Kind Regards Jess

Posted 1 year ago

“Great bag, great price, prompt delivery”

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Posted 1 year ago

Many thanks for your order and review, hope you shop with us again soon Kind Regards Jess

Posted 1 year ago

“Super fast delivery and good customer support when I called to check on orders :)”

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Posted 1 year ago

HI Jay, Many thanks for the reveiw, always happy to help anyway we help, pleased everything arrived as expected. Best regards, Kevin

Posted 1 year ago

“I purchased some clothing from the store and when I ordered it online, it said that the items were in stock but in fact they were out of stock and I had to wait around three days for the stock to come in so I think that’s quite poor and this issue needs to be addressed.”

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Posted 1 year ago

HI Lee, Many thanks for the review and I'm really sorry you had to wait for the delivery, we do try and keep most items in stock,we currently have over 10,000 items. Very occasional we do run out and have to order them, unfortuately the courier delivered the goods a day later than we expected. We upgraded the delivery so that it was guaranteed We did upgrade your second order for the helmet to come directly from our supplier, so there was no delay in you receiving this order. Once agian please accept my sincere apologies for the slight delay and any inconvenience this may have caused. Best regards, Kevin

Posted 1 year ago

“Great xustomer service”

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Posted 1 year ago

Hi, Thanks for the review. Best regards Kevin

Posted 1 year ago

“Very efficient company excellent service throughout from purchase to delivery”

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Posted 1 year ago

HI Lesley, Thanks for the review, really pleased everything went as it should! Best regards, Kevin

Posted 1 year ago

“Ordered a new paddle, it arrived on time, packaged really well. Very happy with the teams service. Would recommend.”

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Posted 1 year ago

HI paul, Many thanks for your review and recommendation. Hope we can helpin the future. Best regards Kevin

Posted 1 year ago

“Use a terrible delivery company plus they say no one offers quicker/cheaper delivery to fort William when with a quick Google they do..... Still waiting for my item. Still don't have my item”

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Posted 1 year ago

HI James, Many thanks for the review and I'm truly sorry for the delay in you receiving your paddle. This is the only part of the process we have no control over. We use DX as out delivery company and they have been very good, but do use a 3rd party delivery company to deliver to your location. As we communicated before dispatch, I spoke as length to the courier and they gave me an assurance BUT not a guarantee that the paddle should have been delivered to you Friday. Yes I know there are other couriers but we don't have accounts with them and as the paddle is out of normal dimensions, none of the couries that I've dealt with, for over 30 years give any guarantees for delivery to your location within a specific time frame. I have just done a quick quote with parcelhero from google and for a 2 day service (not guaranteed) the delivery costs were £65. We charged you £20. Once again please accept my sincere apologies for the delay in you receiving the paddle. Best regards Kevin

Posted 1 year ago

NS Watersports is rated 4.7 based on 1,010 reviews