DriveDen Reviews

Name: DriveDen
Address: Unit 5 Reliant Close, Chandler's Ford Industrial Estate, Eastleigh, Hampshire
Rating: 4.83

4.8 Rating 19,790 Reviews

99 %

of reviewers recommend DriveDen

4.8

Based on 19,790 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About DriveDen:

High quality, tailor-made car accessories that protect vehicles and support drivers when travelling on the road.

Visit Website

Email:

hello@driveden.com

Write Your review

Tell us how DriveDen made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the look of the basket, however i was very disappointed to see that the bolts on the back were rusty and clearly very old, therefore the basket is too weak to sit on the handle bars correctly meaning it tilts making the bike difficult to ride. The basket was advertised as brand new, unopened and undamaged which in my opinion is not the case. I now have to go out and spend extra money on new bolts which was not my intention when paying for the basket. I would appreciate your comments on this matter Scarlett”

Helpful Report

Posted 9 years ago

Hi, We have checked this order and the one you ordered was reduced and labelled as coming with Rusty Bolts. It was reduced down to £9.99 from a RRP of £29.99 and we also showed images of the rusty bolts. From time to time we have seconds or slightly damaged items, we heavily reduce these to clear them out. The bolts having some surface rust will not change the strength of them and we would suggest painting them is a good solution. With regards to it moving on the handlebar, it sounds like you have not correctly fitted part of the bracket. There is a long strip with holes in it. When fixed in position this is designed to stop rotation when heavy items are being carried. I hope this clears up the issues and explains that all the details were listed and shown in the advert. Kind Regards Neil

Posted 9 years ago

DriveDen is rated 4.8 based on 19,790 reviews