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NorthernRunner.com Reviews

4.9 Rating 13,349 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 13,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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NorthernRunner.com 5 star review on 13th June 2025
Elizabeth Mallett
NorthernRunner.com 5 star review on 25th May 2025
Anne Youngman
NorthernRunner.com 5 star review on 17th May 2025
Furkan Arshad
NorthernRunner.com 5 star review on 26th April 2025
Kevin Ball
NorthernRunner.com 5 star review on 22nd April 2025
Colin Stephens
NorthernRunner.com 5 star review on 14th April 2025
ADAM MILGATE
NorthernRunner.com 5 star review on 11th April 2025
Anonymous
168
Anonymous
Anonymous  // 01/01/2019
My trainers were delivered very fast. Unfortunately they were too small and they didn't have them available in any other sizes, but they provided a refund very quickly.
Helpful Report
Posted 11 months ago
A great shopping experience, but a shame the trainers didn't fit and there were none available in the next size.
Helpful Report
Posted 11 months ago
Toe box wide but narrow everywhere else. I have what I’ve learnt is a ‘high volume foot: these didn’t fit in either width across or the height of my foot from top to sole. Can’t comment on anything else as couldn’t actually fit my feet fully into either shoe. I will be returning these and hopefully they will bring out some width options in the future.
Helpful Report
Posted 11 months ago
Ordered Altra wide toe box trainers, they arrived quickly and were exactly what I wanted - the only draw back is that I’d like them to come in more colours!
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Posted 11 months ago
Great service
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Posted 1 year ago
Alas goods ordered were too small, returned item via registered post on a Monday refund received in my PayPal account on Tuesday.
Helpful Report
Posted 1 year ago
Delivery ok but I hate the shoes. Unfortunately the only way I can assess them is to walk outside in them, which means I can't send these expensive and unusable things back
Helpful Report
Posted 1 year ago
A very comfortable trainer especially if one has a bunion. However I have taken a size 6.5 while I normally buy a size 5 or 5+.
Helpful Report
Posted 1 year ago
Prices are competitive, but when I got my socks, they were stained from heavy dust. Not the nicest when opening a package.
Helpful Report
Posted 1 year ago
Great selection of shoes. Free and prompt delivery. Would be great if returns were free but I appreciate that’s not always possible.
Helpful Report
Posted 1 year ago
Excellent service, could nt believe they were here next day. Great trainers too.
Helpful Report
Posted 1 year ago
Very good range of sizes especially for wide feet. In terms of packaging though it'll be better if northern runner doesn't tape all around the parcel bag so the bag can easily be reused for a return.
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Posted 1 year ago
All good thanks
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Posted 1 year ago
These altra Olympus 5 are really comfortable and are a true size.
Helpful Report
Posted 1 year ago
The goods I ordered were as described and delivered on time. The New Balance 4E running shoes and comfortable and hard-wearing, so far.
Helpful Report
Posted 1 year ago
Nice shoes quick delivery
Helpful Report
Posted 1 year ago
Ordering delivery was great. The light was smaller than the one I need, but that’s not down to NorthRunner.
Helpful Report
Posted 1 year ago
Good service and communication, unfortunately the shoes were too small by a whole size which was common when I checked other sites so perhaps a sizing indicator based on customer feedback could be useful. This does not detract from the customer service which was excellent, would use again
Helpful Report
Posted 1 year ago
It's almost as hard now to find Karhu running shoes in this country as it was back in the days when I could run a decent time. But Northern Runner had them: good solid genuine running shoes with no frills. The order arrived safely much earlier than I was expecting, meaning I could give myself a (65th) birthday treat to try them on for the first time. Alas they're now made in China, so manufacture isn't quite the old standard, but heck they are still good solid genuine running shoes with no frills ...
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Posted 1 year ago
Good prices, arrived swiftly, will buy from NorthernRunner.com again.
Helpful Report
Posted 1 year ago
NorthernRunner.com is rated 4.9 based on 13,349 reviews