NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,364 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent! Was an error with the order but the replied to my email as quickly as can be expected with a solution. Free postage for socks is awesome as I have how other companies charge up to £5 for posting something so small!!”

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Posted 2 years ago

“Great collection of shoes, wonderful customer service.”

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Posted 2 years ago

“Excellent prompt servcies. Widfe range of products at good prices”

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Posted 2 years ago

“Excellent service, good price and next day delivery. Many Thxs”

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Posted 2 years ago

“Ordered some Ron Hill shorts. Came quickly, as ordered. Can't ask for better.”

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Posted 2 years ago

“Ordered a OMM running backpack from Northern Runner and it is fantastic. Was a great price compared to other websites and also delivery was incredibly quick - will order from northern runner again :)”

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Posted 2 years ago

“Very fast delivery & great customer service.. the first pair didn’t fit but was able to return & get the right fit within a week, very happy with the service, would definitely recommend”

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Posted 2 years ago

“Great product, great fit”

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Posted 2 years ago

“Shoes arrived promptly. Just what I wanted.”

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Posted 2 years ago

“You know a good retailer when you get a no fuss, no delays, no hassle resolution of a problem. Northern Runner resolved a manufacturer's mix up in such a way. Top marks!”

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Posted 2 years ago

“Ordered from Northern Runner before and still a good service & quality products.”

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Posted 2 years ago

“Great selection of running shoes at decent prices too. Ordered a new pair of wide trail running shoes and they arrived a day earlier than expected which was great! Would definitely recommend.”

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Posted 2 years ago

“I was looking for a specific wide fit trainer and found it on your website! Ordering was easy, delivery was swift and the trainers fit perfectly! Great service, thank you!”

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Posted 2 years ago

“Deliveries are always prompt and they stock the best running shoes. Hard to find Lone Peaks in wide anywhere else in the UK. Great website.”

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Posted 2 years ago

“Excellent. Running shoes arrived within days of ordering and were exactly as described. Very pleased.”

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Posted 2 years ago

“Trainers arrived safely - love them! Only runnin website i found which actually let you select for overpronation, and had the best options - thanks!”

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Posted 2 years ago

“Wide stock range including Brooks in wide fittings. Quick delivery and discounted price. Brooks Ghost 15s are excellent.”

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Posted 2 years ago

“Excellent service. Accurate, on time and a very good price. Setting the standards for an online trading entity”

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Posted 2 years ago

“Everything as described and speedy delivery 🙂”

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Posted 2 years ago

“Timely delivery and seamless purchase process”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,364 reviews