NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,577 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,577 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Northern Runner - I communicated by email and telephone with this company and can recommend that a helpful, quick and reliable service was provided.”

Helpful Report

Posted 2 years ago

“Excellent product, quick delivery..”

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Posted 2 years ago

“Always fast and reliable delivery. Great range of gear at reasonable prices. I always cross check with other sites, but keep coming back to Northernrunner 👊”

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Posted 2 years ago

“great place to get decent wide running shoes at a good price. Bought two different pairs of shoes, both arrived within a few days, well packaged. Good communication throughout, notified of delivery by email and text, delivered on time. No hesitation is recommending this site. Will buy from them again.”

Helpful Report

Posted 2 years ago

“Very good for running shoes. I wear foot shaped zero drop trainers (Altra, Topo). Northern Runner have a good selection, with usually a few models in the sale. When I ordered online, the deliveries came quickly. Once I returned a pair. Staff applied the refund on the day they received the parcel. Two weeks ago, while I was passing through Newcastle, I went into the shop. That way I could try a few models. Staff gave me handy advice. Thanks Chris.”

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Posted 2 years ago

“Very prompt service and delvery with all my orders. Thank you...”

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Posted 2 years ago

“Always a pleasure to do business with. A good variety of stock at reasonable prices, and speedy delivery”

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Posted 2 years ago

“Great service. Item ordered and delivered within 2 days. OMM jacket absolutely spot on just as the video said. Will definitely use again.”

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Posted 2 years ago

“Great service, product arrived speedily. Good price!”

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Posted 2 years ago

“Items arrived quickly and packaged well. Only gripe I would have is having to pay for return postage as I'd ordered a couple of pairs for size, however to get the shoes I wanted at a good price it wasn't too big of a deal.”

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Posted 2 years ago

“Pleased with order HOKA trainers great price arrived quickly no problems”

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Posted 2 years ago

“great website and east to order items and prompt delivery.”

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Posted 2 years ago

“Product as described and fits well. Delivery good.”

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Posted 2 years ago

“Great offers and great service!”

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Posted 2 years ago

“I was looking for some waterproof trail shoes and I’ve tried a few but none were as good as these!! Thank you very much!! Dry feet at the end of a run is magic!!”

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Posted 2 years ago

“Seamless ordering and delivery of a pair of trainers I couldn't find anywhere else. Thank you.”

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Posted 2 years ago

“Another order arrived. Pleasure to do business with Northern Runner”

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Posted 2 years ago

“Great company. No fuss and everything always arrives promptly.”

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Posted 2 years ago

“This is my third pair of Hoka Speedgoats. I run most days on a trail and they are so comfortable, great grip and perfect bounce back. Northern Runner sent my latest pair the next day, very easy to order and even got a good discount. Thank you”

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Posted 2 years ago

“Northern Runner are a very professional company they are always willing to help and answer any questions. Their product knowledge is outstanding I would recommend them to anyone who needs to purchase quality products with excellent customer service.”

Helpful Report

Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,577 reviews