NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,153 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered these shoes and they were delivered way ahead of my expectations - can't fault the service from NorthernRunner.com.”

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Posted 1 year ago

“Great products and staff, the deliveries are always fast with regular updates.”

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Posted 1 year ago

“Great products at competitive prices. I bought a pair of Brooks Ghost 15. Ordering process was quick and efficient, with the item delivered promptly. Would recommend to my running friends.”

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Posted 1 year ago

“Great service! I always buy my trail shoes from them, either in shop or online. Delivery is always prompt and their customer service friendly and efficient.”

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Posted 1 year ago

“Easy to find what you’re looking for with an easy payment and delivery.”

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Posted 1 year ago

“Excellent price and fab delivery - well done!”

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Posted 1 year ago

“Great price, v prompt delivery. Thoroughly recomend”

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Posted 1 year ago

“Really quick delivery as very near Christmas. Thanks. Are a birthday gift and went straight to recipient, not seen. Have been told they are super good quality, so she's happy!”

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Posted 1 year ago

“Brilliant service . Also newcastle store had brilliant service from a woman who advised me on size etc”

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Posted 1 year ago

“Really great service. I ordered trainers that were a little too small. The returns and exchange process was simple and I was emailed and kept in loop throughout the whole process. Delivery was super fast. Will definitely use again.”

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Posted 1 year ago

“Excellent service and a great reliable company selling at great prices. My running shoes arrived very quickly despite it being the Christmas period and were exactly as I ordered.”

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Posted 1 year ago

“Easy to work with.”

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Posted 1 year ago

“I found the shoes I wanted (needed) only on your website, for a good price and delivered very quickly even over the Christmas period, so all in all a great experience.”

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Posted 1 year ago

“I’m not a runner but ordered some brooks that were recommended for plantar fasciitis*. Delivered price was good, as was overall service. I’d definitely be happy to use NR again. * the brooks gts adrenaline have significantly reduced my discomfort whilst walking”

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Posted 1 year ago

“Arrived very Quickly...very pleased with them ...havent worn them yet as its a spare for me ...Always use this company for width size 4 E New Balance trainers”

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Posted 1 year ago

“great service thank you”

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Posted 1 year ago

“Another successful purchase from Northern Runner. Speedy delivery and competitive prices.”

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Posted 1 year ago

“Ultra fast shipment considering it was just before shipment, will definitely be back in the future”

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Posted 1 year ago

“It was easy to order and the order arrived promptly. The running gloves were a present for my son. He was pleased with them.”

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Posted 1 year ago

“Managed to get a pair of wide fitting New Balance Road Running shoes and in the sale 😊 delivered in a couple of days!! Will definitely use again. Thank you”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,153 reviews