NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,584 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company . I have bought runners of this company and the quality is excellent with prompt delivery. I have previously recommended this company to others”

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Posted 2 years ago

“Trail running shoes bought as a gift for son. They’re in use and he’s very pleased with them. Excellent quality.”

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Posted 2 years ago

“Very quick service and delivery”

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Posted 2 years ago

“Great website, speedy delivery, very happy with my boots, thank you :-)”

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Posted 2 years ago

“Good product, great price, delivered on schedule, very impressed”

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Posted 2 years ago

“Excellent customer service with excellent delivery times (next day even though quoted 3-5 working days)”

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Posted 2 years ago

“I returned running shoes because I ordered wrong size. Fast, problem less, professional. Thank you”

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Posted 2 years ago

“Product arrived as promised. Impressed with the selection of wide fitt8ngs as not a lot of retailers stick them. Highly recommended.”

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Posted 2 years ago

“X-Talon 255 v2 Fell trainers perfect fit. I'm usually a size 7 but find a 6.5 in these fell shoes Fit me better.”

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Posted 2 years ago

“They delivered what I wanted promptly and their prices were vey competitive, actually they were the only store in the UK with the shoe I wanted!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Absolutely spot on and turns out one of your employees runs with my son think his name is John . I will be using you again not sure if you also do clothing but will check .”

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Posted 2 years ago

“Fast delivery, all good!”

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Posted 2 years ago

“First time using NorthernRunner and I was really impressed with how quick they delivered”

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Posted 2 years ago

“Parcel arrived quickly with up to date notifications of progress”

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Posted 2 years ago

“Excellent trainers, wonderful customer and speedy postage :) I would definitely recommend”

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Posted 2 years ago

“Item in stock when it says it is, really fast shipping and a fair price. Would definitely use NorthernRunner again.”

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Posted 2 years ago

“Ordered some trainers and needed further assistance, the customer service team were quick and helpful. Highly recommend this company and the service they provide”

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Posted 2 years ago

“It pays to shop with independent retailers, and once again Northern Runner delivered excellent service. Everything arrived within a couple of days. Unfortunately I had ordered the wrong size of running shoe, my fault. Item returned and exchanged for the correct size, which arrived 2 days later. No fuss, no bother, just excellent service. I was kept informed by email every step of the way. I can highly recommend Northern Runner.”

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Posted 2 years ago

“Ordered Altra Olympus 5 AW liw hike. Arrived very quickly. Perfect fit. Good price. Thank you”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 15,584 reviews