NordicTrack UK Reviews

Name: NordicTrack UK
Rating: 4.49

4.5 Rating 3,567 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,567 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Commercial 2450 is very well build. Solid, quite, smooth running. Very similar to others in the price range so it's the extras that set it apart. Inclines to 15 degrees and more unusual declines 3 degrees. The main area that caught my eye and sold me on this product was the electronic gadgetry. Unfortunately this is very poorly implemented. This next bit will not make the review as it seems that NordicTrack don't what to know what make us sad... look at the server question... the 10" Android touch pad is so locked down you can't adjust the screen brightness. You can't add favourites to the browser and are stuck with American content.... you are a global company are you not.... there is more but as I said... I doubt it will make the review. If you are interested... get in touch.”

Helpful Report

Posted 8 years ago

Helllo Mychajlo, its Josh from NordicTrack. Thank you for your honest review! I'm glad to hear you are enjoying the machine. Unfortunately we have had to lock down the console to stop anything being added or removed as we have found that this can affect the performance of the machine if anything is altered within the console. If you require any further assistance please do not hestitate to contact us here at NordicTrack.

Posted 8 years ago

“Extremely well packaged. Clear instructions Very well made product with a lot of small touches that many manufacturers wouldn't bother with.”

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Posted 8 years ago

Hello Mr Woodward, its Josh from NordicTrack. Thank you for your review. I'm glad you like your machine and I hope you are continuing to enjoy it.

Posted 8 years ago

“Delivery service excellent, contact as promised and delivery bang on time!”

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Posted 8 years ago

“Delivery was on time, no damage and all parts are working as specified. I was very pleased with the amount of engineering associated with the packaging - good job!”

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Posted 8 years ago

“Product quite good but very poor delivery service and damaged on arrival.”

Helpful Report

Posted 8 years ago

Hello Chris, its Josh from NordicTrack. I'm very disappointed to hear about the possible damage that was caused during the delivery of your item. Have you raised this with the delivery company? As they will be able to help rectify this issue.

Posted 8 years ago

“Fast service of a fantastic produce”

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Posted 8 years ago

Hello Mehvash, its Josh from NordicTrack. Thank you for your review and I hope you are enjoying your machine.

Posted 8 years ago

“Very innovative product”

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Posted 8 years ago

“Excellent customer service Delivery on time Very study and good enough for home use”

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Posted 8 years ago

“From order through to delivery, everything went smoothly and carrier turned up exactly when they said they would. GX 4.6 Bike was easy to build and was assembled and running within an hour and a half of opening the box and is a high quality purchase. I would use Nordic Track again.”

Helpful Report

Posted 8 years ago

“Great equipment, clear assembly instructions, no issues on that side. However I contacted nordic track after unsuccessfully trying to get the IFIT to activate in Ireland and despite assurances I would be contacted to resolve the issue I have had no contact whatsoever. The bluetooth in both the treadmill and the crosstrainer I purchased require the IFIT to be activated so thats immobilised as well. I had been assured that Joshua Brooks who had previously emailed the activation code would be in contact. If its the case that IFIT does not function in Ireland then I would have purchased much less expensive machines elsewhere and if it`s not would someone in customer services please contact me asap.”

Helpful Report

Posted 8 years ago

Hello Mr Larkin, its Josh from Icon Health and Fitness. I'm sorry to hear that you have not had a positive iFit experience. I believe this has now been resolved and it was outlined that your internet's connection was the fault which is why your iFit was not working. I'm glad we got the issue resolved together and I'm hoping you are enjoying your machine! Any further issue's feel free to drop me an email.

Posted 8 years ago

“Very competitive price and prompt delivery.”

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Posted 8 years ago

Hello Huseyin, its Josh from NordicTrack. Thank you for your review and I hope you are continuing to enjoy your machine.

Posted 8 years ago

“Injured calf muscle so had to stop running. Got too fat. NordicTrack stopped the rot”

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Posted 8 years ago

Hello Mr Roebuck, its Josh from NordicTrack. Thank you for your review and your order. I'm glad we were able to help with the calorie burning!

Posted 8 years ago

“I am delighted with the treadmill. Very quick delivery. The instructions were very clear and the treadmill appears to be very good value.”

Helpful Report

Posted 8 years ago

“We wanted an exercise bike that offered a bit more than just 'get on and pedal'. We are still finding our way around the basic programs and settings but the potential to connect to iFit was a major selling point for us. We were also a little concerned over some of the reviews that said the bike was problematic to assemble but we found no issues other than the bottom plastic cover under the control panel was a bit fiddly to get the screws to line up.”

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Posted 8 years ago

“Excellent product, very reasonable price.”

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Posted 8 years ago

Hello Gillian, its Josh from NordicTrack. Thank you for your review and your order! I'm glad you are happy with your purchase and I hope you are enjoying your machine!

Posted 8 years ago

“I had the treadmill delivered and installed. The guys were on time having confirmed the appointment and did a superb job including cleaning up afterwards. The C700 Treadmill is everything Nordic Track promised and after only one week so far is performing well.”

Helpful Report

Posted 8 years ago

Hello Mr Corfield, its Josh from NordicTrack. Thank you for leaving us a review. Very happy to hear that you are enjoying your machine and that the installation of your product went through smoothly.

Posted 8 years ago

“I ordered the machine over a week ago, I have had no contact from the company, no delivery date and hence no machine feels like poor customer service for what is an expensive piece of kit”

Helpful Report

Posted 8 years ago

Hello Lisa, its Josh from NordicTrack. The order was received by our carriers on the 31/10/16 which they tried contacting you 8 times which they were not successful. The item was finally booked for the 21/11/16 which I believe was succesful. Thank you for your review. I hope you are enjoying your NordicTrack Incline trainer.

Posted 8 years ago

“Good product, quick delivery, thanks”

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Posted 8 years ago

“good sturdy machine, but the seat post, handlebar post almost impossible to move up and down or in and out, bought some silicone spray and they are just about movable with a lot of effort. The drive belt was also rubbing to start with but this seems to have resolved itself. Apart from that the bike runs very smoothly”

Helpful Report

Posted 8 years ago

“Wasn't expecting the trainer to be so good. I'm a big guy and I can't believe how sturdy and solid it is. I've seen ones for same price that look flimsy. The machine itself is excellent plenty of programmes to use and also can use Ifit to add more”

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Posted 8 years ago

Hello Jason, its Josh from NordicTrack. Thank you for your honest review. I'm very happy to hear that you are enjoying your Elliptical trainer and the programmes that are built in with the console.

Posted 8 years ago

NordicTrack UK is rated 4.5 based on 3,567 reviews