NordicTrack UK Reviews

Name: NordicTrack UK
Rating: 4.49

4.5 Rating 3,568 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,568 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wasn't expecting the trainer to be so good. I'm a big guy and I can't believe how sturdy and solid it is. I've seen ones for same price that look flimsy. The machine itself is excellent plenty of programmes to use and also can use Ifit to add more”

Helpful Report

Posted 8 years ago

Hello Jason, its Josh from NordicTrack. Thank you for your honest review. I'm very happy to hear that you are enjoying your Elliptical trainer and the programmes that are built in with the console.

Posted 8 years ago

“Varied choice of programmes”

Helpful Report

Posted 8 years ago

“I have used Nordictrack for about 15 years and the new cross trainer I have just bought is even better than I expected. It is well built, solid and very stable when using as well as being very smooth and much quieter than my last trainer to operate. It really is a first rate piece of kit and well worth the money.”

Helpful Report

Posted 8 years ago

“Quick delivery and assembly”

Helpful Report

Posted 8 years ago

“A great product but at the price of £1900 I would expect a more personalised experience.”

Helpful Report

Posted 8 years ago

Hello Nick, its Josh from NordicTrack. Thank you for your review. Could you clarify what you mean by personalised, such as the programmes perhaps? We appreciate any feedback received and will be taken into account so any suggestions would be great. Hope you are still enjoying your machine!

Posted 8 years ago

“Is very convenient to have the gym at home and Nordictrack gives you the full experience”

Helpful Report

Posted 8 years ago

“Quickly resolved the issue that I had checking out online,”

Helpful Report

Posted 8 years ago

Hello Mr Leighton, its Josh from NordicTrack. Thank you for your review and I'm glad we could resolve any issue's that you had when you were placing an order with ourselves. Any other assistance you may need please do not hesitiate to contact us here directly.

Posted 8 years ago

“I've been extremely disappointed with the experience I've had with NordicTrack. Their courier company was appalling and when my item arrived it was faulty. Getting a satisfactory resolution to the situation seems to be extremely difficult.”

Helpful Report

Posted 8 years ago

Hello, its Josh from NordicTrack. Thank you for your review. I'm very sorry you have not had a plesant experience with ourselves relating to the delivery of your item. I believe this has now been resolved with our customer services. Any further concerns or issue's feel free to contact us.

Posted 8 years ago

“Great machine and iFit works well with any Tablet computer as it is browser based. Very well built but it is heavy. So glad I paid for the delivery people to take it upstairs! Hopefully this will kick start a fitter me....I think this will last a long time due to the excellent build quality. The 0% finance is good too to allow paying over 12 months. Very pleased with my purchase.”

Helpful Report

Posted 8 years ago

“Delivery and time”

Helpful Report

Posted 8 years ago

“Very polite and knowlageable service. Deal with my questions and queries promptly and amicably.”

Helpful Report

Posted 8 years ago

“really quick on dispatch and easy instructions to follow when setting up, works a treat”

Helpful Report

Posted 8 years ago

“I used to have the Nordic track audio strider 900 which I loved but it was an old machine and there was always a wait for spare parts. Then I purchased the Nordic track 14.0 commercial and did not like it and could not get used to it. I then decided on the Nordic track 11.5 as it looked like my original 900 machine but it had been upgraded and I certainly was not disappointed when it arrived. I assembled it alone in about 100 minutes, I love this machine it just feels right when your on it, very comfortable easy to use and does the job! Many thanks Nordic Track.”

Helpful Report

Posted 8 years ago

“Ordering was easy and delivery was prompt. Delivery guys were great managing to cope with fairly tight access. Machine works fine. IFIT is not working quite as I would have hoped - using Google Maps is great but I get an error every time I try to load any of the IFIT trainings sets.”

Helpful Report

Posted 8 years ago

Hello Mr Hogg, its Josh from NordicTrack. Thank you for your honest review. I'm very glad your ordering/delivery process went through smoothly and I hope you are enjoying your machine. In relation to your iFit issue's did you contact our customer service in relation to this? As they would be glad to help you.

Posted 8 years ago

“this is my second product from Nordic track I purchased a cross trainer and recently a treadmill first class products and service. Highly recommended!”

Helpful Report

Posted 8 years ago

“Purchasing on line was easy and quick, delivery to Northern Ireland was much quicker than expected (5 working days as opposed to quoted 7-10 days). I made a typing error on original address but on contacting customer service this error was fixed easily with staff very efficient and helpful. Overall very efficient service.”

Helpful Report

Posted 8 years ago

“Im happy with my treadmill not really had a chance to use it properly or set up the Ifit but ive had two previous treadmill and have to say this is by far the best its definetly worth every penny especially with it being a half price purchase i would reccomened this treadmill.”

Helpful Report

Posted 8 years ago

“There is no UK food brands on the database so therefore the nutrition part of the app is useless. Why sell in the UK if you can't fully utilise all parts of the device. SORT it out!,”

Helpful Report

Posted 8 years ago

Hello Mr Fletcher, its Josh from NordicTrack. Thank you for your review. I believe this review is in relation to our iFit wearables application for your device. As iFit is based in the US you will see mainly US food brands at first however I believe iFit are now updating their system to show UK food brands or UK foods.

Posted 8 years ago

“Good website and nice staff.”

Helpful Report

Posted 8 years ago

“Brilliant on time delivery. Assembly a bit time consuming and exhaustive but instructions for the assembly were very clear and thorough. Product itself as being used daily now is as one would expect.”

Helpful Report

Posted 8 years ago

NordicTrack UK is rated 4.5 based on 3,568 reviews