NordicTrack UK Reviews

Name: NordicTrack UK
Address: 1 Westgate Court Silkwood Park, Silkwood Park, wakefield, United Kingdom
Rating: 4.50

4.5 Rating 3,888 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

Location:

1 Westgate Court Silkwood Park,
Silkwood Park,
wakefield
United Kingdom
WF5 9TT

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Nordic Track EXP 10i a little under two years ago and, due to poor workmanship, the metal frame on the machine snapped in two. I asked for an engineer to come out and he confirmed that it was very shoddy workmanship. Nordic Track will not do anything about this as it is "out of warranty" but my view is that this is a very expensive piece of kit that was not welded with any care in the first instance. So my advice is do not buy, save up and buy something a little more robust and professionally made.”

Helpful Report

Posted 2 weeks ago

“Very bad that you are forced into signing for auto renewal”

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Posted 1 month ago

“Wrong home address quoted”

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Posted 1 month ago

“I have a 3 year subscription already and it is outrageous that you make me sign up for another one to have to cancel it again. Very annoying, I have 4 pieces of your gym equipment before this purchase. If I didn’t have those already I wouldn’t have bought thus. You need to make your software have an option where existing customers don’t need to signup again!”

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Posted 3 months ago

“Couldn't pay with my Tesco credit card”

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Posted 7 months ago

“I contacted customer services before buying the T8 to ask if my Apple Watch will work with T8 and iFIT however, it is telling me that I need this HR monitor now !”

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Posted 1 year ago

“I’m having to buy a new S22i as the maintenance available on my old one is simply awful”

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Posted 1 year ago

“Terrible payment method.”

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Posted 1 year ago

“My treadmill isn’t recognising my account so I can’t use it”

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Posted 1 year ago

“Payment has been very difficult”

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Posted 1 year ago

“Service was nice and straightforward”

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Posted 1 year ago

“The customer support with NordicTrack and IFit is none existent in the UK. After purchasing a bike, there were issues which I'm still trying to get through to customer service about!! Customer service in the UK goes through email and each email takes about 2 weeks to get a response to. The response will then ask another question which takes another 2 weeks. I would advise you avoid IFit/NordicTrack and look for a company that actually cares about customer service. Bottom line is, if you have any kind of problem with your expensive equipment you will not get any support!!”

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Posted 2 years ago

“Extremely difficult to buy a individual account.”

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Posted 2 years ago

“Nothing is easy at nordictrack... Ifit site only has family membership which for a single person is poor, on nordictrack you have to pay for the year for a single subscription... Seriously poor experience.”

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Posted 2 years ago

“nb”

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Posted 2 years ago

“If I log into my ifit account I am offered a family membership. I don't want a family membership, I want a single membership so have to go throough this process, Nordic track / Ifit need to sort this out!”

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Posted 2 years ago

“it is not easy and take too long to load... awful website”

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Posted 2 years ago

“Absolutely applling renewal process. For such a great product (and it is) the afercare/help/subscription service is terrible”

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Posted 2 years ago

“X”

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Posted 2 years ago

“Hopefully better experience that the iFIT bike”

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Posted 2 years ago

NordicTrack UK is rated 4.5 based on 3,888 reviews