NordicTrack UK Reviews

Name: NordicTrack UK
Rating: 4.46

4.5 Rating 3,080 Reviews

88 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,080 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was nice and straightforward”

Helpful Report

Posted 1 month ago

“The customer support with NordicTrack and IFit is none existent in the UK. After purchasing a bike, there were issues which I'm still trying to get through to customer service about!! Customer service in the UK goes through email and each email takes about 2 weeks to get a response to. The response will then ask another question which takes another 2 weeks. I would advise you avoid IFit/NordicTrack and look for a company that actually cares about customer service. Bottom line is, if you have any kind of problem with your expensive equipment you will not get any support!!”

Helpful Report

Posted 2 months ago

“Extremely difficult to buy a individual account.”

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Posted 2 months ago

“Nothing is easy at nordictrack... Ifit site only has family membership which for a single person is poor, on nordictrack you have to pay for the year for a single subscription... Seriously poor experience.”

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Posted 4 months ago

“nb”

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Posted 4 months ago

“If I log into my ifit account I am offered a family membership. I don't want a family membership, I want a single membership so have to go throough this process, Nordic track / Ifit need to sort this out!”

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Posted 5 months ago

“it is not easy and take too long to load... awful website”

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Posted 6 months ago

“Absolutely applling renewal process. For such a great product (and it is) the afercare/help/subscription service is terrible”

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Posted 9 months ago

“X”

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Posted 11 months ago

“Hopefully better experience that the iFIT bike”

Helpful Report

Posted 1 year ago

“The machine I was delivered was dirty and had clear faults, it must have been a second or returned bike as it had oil on the handlebars along with the faults. I then was expected to spend a lot of time updating the app by following a very poor video, this was dreadful support. My overall experience is really poor and I could not recommend Nordictrack to anyone. I only kept the bike as it was even more hassle trying to return it! Although I may yet return it if it continues to cause issues.”

Helpful Report

Posted 1 year ago

“I don't want it just now but had to do it”

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Posted 1 year ago

“.”

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Posted 1 year ago

“did recognize I already had an Ifit account or allow me to say so.”

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Posted 1 year ago

“Impossible to get hold of anyone either over the phone, email or via the chat box. I have ordered a treadmill but in all honesty I am already questioning whether that was the right thing to do without speaking to the non existent customer service team”

Helpful Report

Posted 1 year ago

“The ordering process was going really well, until I was forced to create an iFit account before I could complete my order...very bad marketing practices”