NordicTrack UK Reviews

Name: NordicTrack UK
Rating: 4.49

4.5 Rating 3,568 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,568 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

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“Deliver team excellent. Very pleased with apparatus-- bought to try and stop me turning into a couch potato only one problem how to stop my grandchildren hogging it.come back in 6 months to ask how the fitness programme is going. Yes definitely a great piece of apparatus.”

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Posted 8 years ago

Hello Dave, its Josh from NordicTrack. Thank you for your review. I'm glad you are enjoying your machine and I'm pleased you are happy with the quality of the item.

Posted 8 years ago

“Really professional service through out the purchase process. Delivery drivers on time and very helpful. Assembly quiet straight forward and was set up within 2hrs so I was up an running in now time at all. Kind regards Claire”

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Posted 8 years ago

“Great website and friendly staff.”

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Posted 8 years ago

Hello OIivia, its Josh from NordicTrack. Thank you for your review. I hope you are still enjoying the machine you ordered.

Posted 8 years ago

“Love this, teamed with the ifit module its amazing, running all over the world really give you more get up and go. Love this machine and so happy I own it”

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Posted 8 years ago

“the fact that i can exercise in my own home when its raining!! from what i have tried so far they seem good workouts. the delivery was on time. fairly easy to assemble, i have even got my husband working out too”

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Posted 8 years ago

“It's a Fantastic machine and works very well. Bit worried that there was a few screws etc left over after I paid for it to be assembled at my home.”

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Posted 8 years ago

Hello Trina, Thank you for your review! I'm glad you are happy with your machine, I hope you are still enjoying it. In relation to the additional screws they may be spare screws or the bolts taken from the machine which needs to be done during the assembly.

Posted 8 years ago

“Excellent piece of kit and delivery was spot on”

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Posted 8 years ago

“Horrendous customer service. Would stay away.”

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Posted 8 years ago

“NordicTrack has an impressive website that is well laid out and very easy to navigate no matter what sports equipment you are looking for. Once you have selected your item the buying process is also a very easy and speedy procedure taking only a few minutes to complete. My item arrived within a few days in perfect condition. I am pleased to say the IFit module was easy to fit and the instructions easy to follow and I was up and cycling in no time. I have no hesitation in recommending NordicTarck to anyone looking for superior well manufactured exercise equipment.”

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Posted 8 years ago

Hello Grant, its Josh from NordicTrack. Thank you for your honest review and your kind words. I'm glad that the delivery/order process went smoothly and I hope you are still enjoying your machine!

Posted 8 years ago

“Very happy with the elliptical. Assembly was much easier than other reviews indicated.”

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Posted 8 years ago

“Equipment excellent but so far unable to link ifit .”

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Posted 8 years ago

“Power lead arrived quickly and worked so very happy”

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Posted 8 years ago

Hello Ashley, its Josh from NordicTrack. Thank you for your order and your review.

Posted 8 years ago

“The initial contact with the Nordic sales team was very helpful and they were able to answer all our questions. Subsequent contact continued in the same vein. Order and delivery went very smoothly with the delivery team assembling the treadmill in a professional and experienced manner resulting in a machine which is highly satisfactory in subsequent use.”

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Posted 8 years ago

“I needed a treadmill to exercise my legs that have had PAD (peripheral arterial disease) since late 2015. I found information about slow walking speeds and increments was hard to find in the specifications on the Web. Too much about peripheral stuff. I was helped by Keith Bowes at Nordic Track and went on to choose a C320i. It works well and after 2 weeks am feeling confident and better. I am aged 82. The User Manual is clear. I had downloaded a copy before the TM came but it does not illustrate the display information and neither does the Web Site. I'm happy now I have it, but why not show how the time and distance, calories and slope are displayed. I did not know that speed can go down to 1km/hr and can increase in 0.1km/hr steps. Good to have the treadmill now. My wife enjoys walks/runs as well. Tony Devonald”

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Posted 8 years ago

“Quiet action and good price in sale, many similar machines are much worse. Quality drops a star though as the seat tilts backwards and the handlebar support cannot be set straight with any amount of adjustment. Utterly useless I-fit feature and unreliable pulse rate monitor. I think I have a Polar T31 strap around but it needs an extra receiver to be bought? So overall, its quite a good upright bike on sale due to its flaws.”

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Posted 8 years ago

“Power supply is faulty”

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Posted 8 years ago

Hello Anna, its Josh from NordicTrack! Thank you for your review and I'm sorry to hear the power adaptor received with your Elliptical was faulty. I believe this has now been rectified which our customer services has been in contact to supply a brand new power adaptor. I hope you are enjoying your machine.

Posted 8 years ago

“Great treadmill. But noisier than I was expecting .”

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Posted 8 years ago

Hello Hannah, its Josh from NordicTrack. Thank you for your review and your order. Our machines are not entirely quiet I must say, mainly its the movement on the running deck and the motor. If this is a further concern I would advise contacting our customer services.

Posted 8 years ago

“The product is just what I wanted. Oh, and the seat is much more comfortable than those on the machines that you normally find at a gym. It would have been helpful to put the serial number on top of the chassis rather than under it and to provide a manual in English. Customer service were very helpful and I have received the English manual by email. One small point, as I have arthritis in my hands, I found adjusting the pedal straps very difficult and had to get my partner to help out - but I guess most people would not have this problem. There was a mix-up over the delivery. I had arranged for the machine to be installed but an installer was not present. However this was rectified very quickly with a new team at a time to suit me - again very good customer service.”

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Posted 8 years ago

Hello Denise, Thank you very much for your honest feedback. I'm very glad to hear you have been enjoing your exercise bike. The reason we place the decal sticker out of sight as its generallyjust something you need once and would detract from the overall aesthetics of the product if it was permanently in view. I'm glad the issue with the installers had been resolved. Please feel free to contact ourselves here at NordicTrack if you require any further assistance.

Posted 8 years ago

“Good experience on all aspects: customer service, shipping and delivery, and even a super-fast response and delivery of a power lead that was missing.”