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Nöa and Nani Reviews

4.3 Rating 1,512 Reviews

84 %

of reviewers recommend Nöa and Nani

Company Reviews

Product Reviews

4.3

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Nöa and Nani 5 star review on 6th May 2024

Nöa and Nani 5 star review on 1st May 2024

Nöa and Nani 5 star review on 30th April 2024

Nöa and Nani 5 star review on 28th April 2024

Nöa and Nani 5 star review on 23rd April 2024

Nöa and Nani 4 star review on 17th April 2024

Nöa and Nani 5 star review on 16th April 2024

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn't ship to me..lost money to a freight company as was advised the order was cancelled several days later, after I had booked the freight delivery”

Posted 1 year ago

“I still haven’t received my item yet and have tried to contact twice but with no reply. Thank you.”

Posted 1 year ago

“Good rail, however sold by Noa and Nani on amazon under £10, and customer service can't do anything about it. Avoid buying direct.”

Posted 1 year ago

“Unable to review as not opened packaging so not seen mattress. This is due to the bed we ordered at the same time arriving with a badly damaged part in box and no way of getting hold of this company to arrange replacement part to be sent - no response to emails, online contact forms and phone not being answered. Would love to be able to review this mattress but stuck with it still rolled up in packaging as unable to assemble bed that it was ordered with. Hopefully the company will contact me so I can assemble bed and open mattress packaging and leave an accurate review.”

Posted 1 year ago

“Unable to review as arrived with badly damaged part in box which I’m surprised passed QC then no way of getting hold of this company to arrange replacement part to be sent - no response to emails, online contact forms and phone not being answered. Would love to be able to review this bed as I think it has potential to be great but stuck unable to assemble due to damaged part and no contact - even more frustrated after paying £40 for quick delivery for a reason. Hopefully the company will contact me so I can assemble bed and leave a review based on its quality not customer service.”

Posted 1 year ago

“Unfortunately, I have not received my item that was due to be delivered last week and it has now been over 48 hours since my email and I have not received a reply about it either. The money has been taken from my account though. Disappointing.”

Posted 1 year ago

“Unfortunately i did not receive it so I am unable to review it”

Posted 1 year ago

“Terrible! Took 2 people many hours of work to assemble. Some of the text-free instructions were incomplete. What seemed like almost 1000 screws had to be inserted. The drawers were described in the advertisement as partly metal, but the only metal components were screws and other fittings.”

Posted 1 year ago

“Didn't receive the bed I ordered. Had no reply from the emails I've sent. Wouldn't even give you 1 star”

Posted 1 year ago

“Still waiting for 1 missing box to be able to use what I paid for”

Posted 1 year ago

“I HAVEN'T RECEIVED MY PARCEL YET AND HAD NO DELIVERY DETAILS”

Posted 1 year ago

“Half of the item missing.had to contact you.luckily the driver informed me or I would of never knew.total inconvenience. Had to contact you.still waiting on missing part.asked for partial refund but you was having none of it.was your mistake.”

Posted 1 year ago

“Do not use this company, they lie through and through They sent me a product two years ago, it was damaged however they acted quickly to replace a part. I gave them the opportunity this time again and chose my daughters bed...never again! They use shoddy delivery services, the bed arrived severely damaged, infact every parcel on that van was heavily damaged. It took me over two weeks to address, and finally receive a refund after a change of lies about them sending out my bed again for delivery You can't call and speak to anyone, you can't live chat It's email only and to be Frank I don't believe this firm is as they state they are!”

Posted 1 year ago

“Awful experience I Ordered a dressing table that arrived damaged I tried to return it and the courier they use has said it’s been twice yet I have not had one courier visit to my house and jus want this huge box GONE OUT of my house The company takes days to respond also so I’ve been dealing with both us since June .. never again”

Posted 1 year ago

“DO NOT BUY FROM NOA AND NANI!!! Awful drawers flimsy poor quality and do not work as runners are faulty. Customer service TERRIBLE non existent, I have emailed at the time and no one has responded we cannot use this chest of drawers and want a full refund!!!”

Posted 1 year ago

“The delivery was long. Got rescheduled at very last minute which was a pain as I'd changed plans to be in for the delivery. When it came the bed was so damaged! Getting in contact with Noa and Nani about it was difficult, they didn't return my messages until a couple days later. Another bed was sent in replacement which was also damaged so was returned. Each time spoke to a different person which told me conflicting things, one "discard the broken bed yourself if you can" the next "please send the broken bed back to us all wrapped and sealed once received we will process a refund.." all was very stressful not a nice experience buying from this company at all. And I bought from them in 2019 not sure what's changed in that time but won't be buying again.”

Posted 1 year ago

“All the slats missing from the box, very frustrating - have emailed.”

Posted 1 year ago

“So I ordered the bed along with a mattress and draw. Draw and mattress fine no problems however the bed hadn’t been marked up properly for the screws to meet in several places which meant we had to glue places together rather than being able to assemble the bed together properly. My 3 year old had no bed to sleep in as we had just redecorated her room and disposed of her old bed therefore had no time to send it back and wait for a new one to arrive. I tried numerous times to contact them and their contact number just went to a voicemail, I then tried to contact them on social media and asked to called and was replied telling me to send and email I then asked to be called again several times as I wanted to actually speak to someone regarding the issues and was ignored. Having to glue pieces of a bed together is unacceptable and to then not be able to discus my issues with someone was even more frustrating. Personally I would avoid ordering from them again and for those that do be mindful of being ignored if you wanted to discuss any problems”

Posted 1 year ago

“If only i could review this product , but only part of it has arrived. Customer service advised 1 box was out of stock , but the other boxes had dispatched and asked what i wanted to do: cancel the order or wait for the parts not in stock. I said i would wait and happy to receive as things in stock. But now all I’ve received is the one box of parts that were out of stock and not the parts that were in stock and supposedly dispatched 3 weeks ago . I’ve now been sent an email to review?! Not a great impression of this company and no idea of the product!”

Posted 1 year ago

“As I have not yet received the said item this review would be difficult. If you refer to email sent on 27th May the parcel was not delivered to me.”

Posted 1 year ago

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Nöa and Nani is rated 4.3 based on 1,512 reviews