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Nevisport Reviews

4.7 Rating 5,507 Reviews
91 %
of reviewers recommend Nevisport
Company Reviews Product Reviews
6,411
 Metrics Info
4.7
Based on 5,507 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Nevisport Reviews

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

Visit Website

Write Your review

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Chris Vincent
Verified Buyer
“Coat was cheaper after the black Friday sale. Very disappointed. However, the wife likes the coat.”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Incorrect order recieved. Return sent back and a swift refund”
Helpful Report
Posted 1 year ago
Rob
Verified Buyer
“Received boots as ordered. All fine. Also ordered a jacket and paid for it. Nevisport th n cancelled the jacket order a few days later without explanation and did not respond to my email query as to why. Very mixed service levels.”
Helpful Report
Posted 1 year ago
Brian
Verified Buyer
“My purchase has been delivered with the security tag still attached. I am having to go into Glasgow to have it removed. Not good.”
Helpful Report
Posted 1 year ago
Oliver
Verified Buyer
“I have tried to buy 2 pairs of boots. These were sent quickly but both were really uncomfortable - the Salomon in particular wre dreadful, when compared to the previous model which were always extremely comfortable. It has cost me £15 to send them back. I won't be using Nevisport again.”
Helpful Report
Posted 1 year ago
Edward Wright
Verified Buyer
“Ordered jacket 11 days ago still not delivered by dhl , think you should reconsider them as a delivery option , emailed them twice just get excused that in transit”
Helpful Report
Posted 1 year ago
Stephanie Turner
Verified Buyer
“Worn a handful of times and they are breaking”
Helpful Report
Posted 1 year ago
Jill
Verified Buyer
“I bought two North Face t-shirts at nearly full price, but when delivered they were very poorly packaged (two loose unpackaged shirts which were just thrown into a bag) and came very creased up. They were going to be given as gifts. I doubt I’ll be purchasing from you again.”
Helpful Report
Posted 1 year ago
Geoff Burgess
Verified Buyer
“The product was fine but poorly packed; the protective card had been removed and stuffed in the pack, therefore the top of the map case was folded into the packing closure causing the case to be cut with scissors during opening. Also for the postage cost the delivery was slow.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“No issues with Nevisport but major issues with the parcel couriers they use. Would think twice before ordering again if same parcel company used.”
Helpful Report
Posted 1 year ago
Judith
Verified Buyer
“Sent the wrong top. On enquiry the wrong photo had been used on the website and they did not have any of the one I wanted in stock. Offered refund.”
Helpful Report
Posted 2 years ago
Susan Williams
Verified Buyer
“I ordered 3 items and only 2 arrived. I got a message saying the other item had sold out, however this was and is still available on the website. I sent a message via the website asking for this item to be sent to me and no one answered my message. Not very good customer service at all.”
Helpful Report
Posted 2 years ago
Lena Mangal
Verified Buyer
“Hi, the boots are not true to size and the children disappointed. Would like to return both boots and request a refund. Can you advise what is the process for return and refund?”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Competitively priced but let down by poor delivery and questionable packaging for a high value item. Unable to collect item first time due to error with DHL collection code. Spent 30 mins on phone to DHL to be told need to wait upto 48 hrs. Finally collected to find packaging badly damaged, and the coat soiled. Called to arrange return but now likely need to wait until after Christmas to process refund of over £230. I’ll pay more from a shop in the future to avoid disappointment.”
Helpful Report
Posted 2 years ago
Ian
Verified Buyer
“Disappointed. Not only was the wrong item was supplied, but it was also cheaper! I didn’t want to have to expend my time and money returning the item. So left rather disappointed with the service from Nevisport.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Your sizing guide needs adjusting please. I ordered Size 7 believing it to be size 40 EU. When shoes arrived (size 7), the label detailed size 41, and indeed they were too big. I had to return them, losing the delivery charge £4.95, and no shoes.”
Helpful Report
Posted 2 years ago
Lucy Dickinson
Verified Buyer
“My partner and I ordered a pair of Nova track boots and both were way to small - it’s not free returns so have cost us over £20 to send them back - it would be helpful for you to say they come up small and to order a whole size larger - I have never had shoes the size I needed as these were so small - I’m normally a size 6-7 at most - I ordered a 7 for thick socks and were so small I needed an 8!! The same for my partner - normally a 4-5 and needed a 6”
Helpful Report
Posted 2 years ago
Maureen
Verified Buyer
“I never got a text or email telling me that it had been delivered to my parcel drop location. I ended up going in and asking if they had it.”
Helpful Report
Posted 2 years ago
Ivo Mandzhukov
Verified Buyer
“I am still expecting my ski to get delivered! Please don't use Parcel Force as main delivery very poor service.. So disappointed”
Helpful Report
Posted 2 years ago
June
Verified Buyer
“Delivery was quick and prompt. However after a sea swim wrapping in a towel, then using Dry robe was disappointed to find my car seat soaking also could of wrung out robe. Not fit for purpose waste of money!”
Helpful Report
Posted 2 years ago
Nevisport is rated 4.7 based on 5,507 reviews
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