Nevisport Reviews

Name: Nevisport
Rating: 4.63

4.6 Rating 6,042 Reviews

90 %

of reviewers recommend Nevisport

4.6

Based on 6,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My purchase has been delivered with the security tag still attached. I am having to go into Glasgow to have it removed. Not good.”

Helpful Report

Posted 1 year ago

“I have tried to buy 2 pairs of boots. These were sent quickly but both were really uncomfortable - the Salomon in particular wre dreadful, when compared to the previous model which were always extremely comfortable. It has cost me £15 to send them back. I won't be using Nevisport again.”

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Posted 1 year ago

“Ordered jacket 11 days ago still not delivered by dhl , think you should reconsider them as a delivery option , emailed them twice just get excused that in transit”

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Posted 2 years ago

“Worn a handful of times and they are breaking”

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Posted 2 years ago

“I bought two North Face t-shirts at nearly full price, but when delivered they were very poorly packaged (two loose unpackaged shirts which were just thrown into a bag) and came very creased up. They were going to be given as gifts. I doubt I’ll be purchasing from you again.”

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Posted 2 years ago

“The product was fine but poorly packed; the protective card had been removed and stuffed in the pack, therefore the top of the map case was folded into the packing closure causing the case to be cut with scissors during opening. Also for the postage cost the delivery was slow.”

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Posted 2 years ago

“No issues with Nevisport but major issues with the parcel couriers they use. Would think twice before ordering again if same parcel company used.”

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Posted 2 years ago

“Sent the wrong top. On enquiry the wrong photo had been used on the website and they did not have any of the one I wanted in stock. Offered refund.”

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Posted 2 years ago

“I ordered 3 items and only 2 arrived. I got a message saying the other item had sold out, however this was and is still available on the website. I sent a message via the website asking for this item to be sent to me and no one answered my message. Not very good customer service at all.”

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Posted 2 years ago

“Hi, the boots are not true to size and the children disappointed. Would like to return both boots and request a refund. Can you advise what is the process for return and refund?”

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Posted 2 years ago

“Competitively priced but let down by poor delivery and questionable packaging for a high value item. Unable to collect item first time due to error with DHL collection code. Spent 30 mins on phone to DHL to be told need to wait upto 48 hrs. Finally collected to find packaging badly damaged, and the coat soiled. Called to arrange return but now likely need to wait until after Christmas to process refund of over £230. I’ll pay more from a shop in the future to avoid disappointment.”

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Posted 2 years ago

“Disappointed. Not only was the wrong item was supplied, but it was also cheaper! I didn’t want to have to expend my time and money returning the item. So left rather disappointed with the service from Nevisport.”

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Posted 2 years ago

“Your sizing guide needs adjusting please. I ordered Size 7 believing it to be size 40 EU. When shoes arrived (size 7), the label detailed size 41, and indeed they were too big. I had to return them, losing the delivery charge £4.95, and no shoes.”

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Posted 3 years ago

“My partner and I ordered a pair of Nova track boots and both were way to small - it’s not free returns so have cost us over £20 to send them back - it would be helpful for you to say they come up small and to order a whole size larger - I have never had shoes the size I needed as these were so small - I’m normally a size 6-7 at most - I ordered a 7 for thick socks and were so small I needed an 8!! The same for my partner - normally a 4-5 and needed a 6”

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Posted 3 years ago

“I never got a text or email telling me that it had been delivered to my parcel drop location. I ended up going in and asking if they had it.”

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Posted 3 years ago

“I am still expecting my ski to get delivered! Please don't use Parcel Force as main delivery very poor service.. So disappointed”

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Posted 3 years ago

“Delivery was quick and prompt. However after a sea swim wrapping in a towel, then using Dry robe was disappointed to find my car seat soaking also could of wrung out robe. Not fit for purpose waste of money!”

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Posted 3 years ago

“Not as advertised which is a disappointment. Missing insoles which can improve fit for people who need half sizes”

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Posted 3 years ago

“wrong item sent-the picture online is for a different product”

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Posted 3 years ago

“Unfortunately the item I received was not what was stated on their website. The picture was of a different item and the description was wrong too. On the plus side they did send me a return label and refund me quickly but disappointing that I did not get the item I thought I was getting initially. It just meant I had to go elsewhere to purchase it.”

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Posted 3 years ago

Nevisport is rated 4.6 based on 6,042 reviews