Nevisport Reviews

Name: Nevisport
Rating: 4.58

4.6 Rating 6,325 Reviews

89 %

of reviewers recommend Nevisport

4.6

Based on 6,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great jacket and quick delivery”

Helpful Report

Posted 1 month ago

“I have not received my order and not had any communication from customer support after raising several requests to look into this matter. Poor customer service with no order”

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Posted 1 month ago

“Good price for the product”

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Posted 1 month ago

“Having been a regular customer of Nevisport I will never order from them again. The order took over 10 days to arrive and when it did was sent the wrong item. A large ski bag was ordered and a small rucksack arrived. When I eventually got hold of the customer service department they accused me of having the correct item as the computer told them so. The lady was rude and uninterested and even after photographic evidence still questioned if I was telling the truth. I spent hours emailing and on the phone and going back and forth the post office only to be told well it’s not my fault even though she works for the company who clearly sent the total wrong item. I now can’t get the correct item until the wrong bag gets back to them so I most probably will be without the item I ordered specifically for my forthcoming holiday. Frankly the worse customer service I have received in years and will never order from this company again.”

Helpful Report

Posted 1 month ago

“My order for a Rab jacket arrived when promised and was completely as advertised. Unfortunately neither the style nor colour was quite what I wanted so returned the item within a few hours via the procedure indicated. It was posted first class via Royal Mail but 8 days later I have had no confirmation of its' safe return nor any sign of a refund. Given the time of year I am be prepared to be patient for a few more days but am a bit concerned by the situation. My 'rating' would obviously depend on what happens over those next few days hence a three star rating for now.”

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Posted 1 month ago

“Great gear, competitive prices, swift delivery and good service. Highly recommended.”

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Posted 1 month ago

“I have not received my order and I have been trying to contact you. Please contact me urgently as the coat has not arrived. I have emailed you and tried to call you”

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Posted 1 month ago

“Given that the coat I ordered never arrived, and that the courier chosen by Nevisport to convey the coat frauduently signed for it on my behalf and then dumped it in an insecure communal lobby never to be seen of again, it seems rather unwise of Nevisport to have requested that I write a review. But I guess everything is automated these days. Let's hope that includes my refund.”

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Posted 1 month ago

“Brilliant service, quick delivery and great products.”

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Posted 1 month ago

“I ordered my jacket 2 weeks ago and still haven't received it,I've emailed customer services quite a few times over a week ago,and apart from automated response I've had no answer ,I've rang customer service,but go out on hold for a very long time so gave up , apparently my parcels at DHL in Scotland, according to tracking it's been there a week ,I've tried messaging them too but no reply,very frustrating,so unfortunately very bad experience so far ,and still haven't received my jacket Alex Currie”

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Posted 1 month ago

“Competitive prices and quick delivery, good selection of products. A shame however that they only offer refunds and not exchanges.”

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Posted 1 month ago

“DHL lost my item and I cannot get a refund or replacement until they formally declare it lost. Have now waited 12 days for an item that should have arrived in 5- 7 days. Not good enough”

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Posted 1 month ago

“Worst experience I have ever had. Still don’t have the item 11 days later and I have sent 5 emails and received no replies.”

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Posted 1 month ago

“Good packaging and fast delivery Christmas sorted thank you”

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Posted 1 month ago

“Jacket great. Delivery poor. Item, which was expensive, was left in pouring rain for 2 days, thrown over a locked gate. Marked as "signed for" which was incorrect. Would think twice about purchasing from Nevisport again because of this”

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Posted 1 month ago

“Part of my order (the cap) still hasn’t arrived and it was for my boyfriend’s birthday. I emailed customer support but no one even got back to me”

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Posted 1 month ago

“Easy to deal with ,great product, thanks guys 😁”

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Posted 1 month ago

“great service with lots of updates”

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Posted 1 month ago

“Easy ordering, great value due to sale and quick delivery.”

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Posted 1 month ago

“Placed order in error (wrong item my fault) unable to cancel. Email to customer service immediately no response for 11 days now despite numerous emails. Now have an item I wish to exchange but no response”

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Posted 1 month ago

Nevisport is rated 4.6 based on 6,325 reviews