Nevisport Reviews

Name: Nevisport
Rating: 4.58

4.6 Rating 6,324 Reviews

89 %

of reviewers recommend Nevisport

4.6

Based on 6,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parcel arrived with outer and inner packaging torn It looked like this was deliberate. The jacket was fortunately undamaged.”

Helpful Report

Posted 3 weeks ago

“Ordered an item, told up to one week for delivery. Nothing arrived, 10 days passed. Multiple contacts which seem to log a ticket which doesn't go anywhere. I have had to order the item from elsewhere and currently battling to get a £125 refund. Poor customer experience all round.”

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Posted 3 weeks ago

“Item has arrived damaged and unable to contact and get a response from customer services to arranged return.”

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Posted 3 weeks ago

“I haven’t received my parcel yet!!!!”

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Posted 3 weeks ago

“Unfortunately my order has not arrived by DHL. There was little help from your Customer Support. A refund was requested but totally ignored. The order as made on 4th December and as at today's date still not been received. A very unhappy customer of Nevispor.”

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Posted 3 weeks ago

“Product arrived in good time and in order”

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Posted 3 weeks ago

“My parcel has not arrived and Nevisport are not answering my emails.”

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Posted 3 weeks ago

“Great price, great product. Delivered quickly”

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Posted 3 weeks ago

“Excellent Selection of Jackets available. Competative pricing compared to other Outlets.”

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Posted 3 weeks ago

“Shockingly bad service. After over two weeks, they still cant decide of they have stock of what I ordered, and NO progress whatsoever. Don't go any where near them.”

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Posted 3 weeks ago

“I ordered a jacket in November with an estimated delivery time of 3 days. My card was charged, but Nevisport still has not delivered the jacket. I have sent multiple emails to Nevisport customer service. They eventually sent me a generic auto-generated response stating that they were having system issues that were causing delays with orders. I then received another auto-generated message stating they intended to close my query because I had not responded. Ridiculous. Looks like I will need to chargeback. Avoid this company.”

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Posted 3 weeks ago

“Absolutely dreadful. No update since 25th November (now 15th December) no delivery yet! And once you wait on hold for half an hour to speak to someone they just ask you to call back! On hold for 40 mins today, still no answer or updates. Multiple emails ignored with no response at all.”

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Posted 3 weeks ago

“Ordered boots on the 24th Nov, received the 14th Dec. Obviously this is longer then expected. I called customer service after 7 days and the chap I spoke to was very apologetic and explained there was a system issue etc. no big deal these things happen. Waited a further couple of days and they were eventually dispatched but then there was a delay at DHL and again I had to call Nevis customer service. Spoke to James who again was very professional and polite. Issue was resolved and boots received. Boots were exactly as I ordered, so all good.”

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Posted 3 weeks ago

“Order made 27th Nov.. item arrived 11th Dec. No notification of order progress. DHL courier tracking poor. Boots are thankfully good. Not impressed by Nevisport or DHL. Thanks.”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“The item was over 2 weeks late. I had no update from the company. I rang them every day for a week to be on hold for 30 mins each time. No one replied to any of my emails. I had a generic email saying they had problems with the system and that it was fixed and items were starting to be dispatched. I tried to call them again but again no answer so clearly there was nothing wrong with the systems. I did receive my parcel but nearly 3 weeks late. I ended up buying my item from somewhere else and now have two of the same item and have to organise a return on one. Not with Nevisport though as I doubt they will process my refund!!”

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Posted 3 weeks ago

“Very slow to deliver, very slow to respond to chase up email, confusing message when item did eventually come. In the middle of a returns process so unable to comment further on the service.”

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Posted 3 weeks ago

“My order has not arrived yet.”

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Posted 3 weeks ago

“Have on received part of my order .Have emailed customer services but unfortunately no reply Very disappointed with Nevisport service”

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Posted 3 weeks ago

“First time ordering off Nevisport. Quick delivery. Thanks.”

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Posted 3 weeks ago

Nevisport is rated 4.6 based on 6,324 reviews