Nevisport Reviews

Name: Nevisport
Rating: 4.58

4.6 Rating 6,328 Reviews

89 %

of reviewers recommend Nevisport

4.6

Based on 6,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Placed an order for my walking boots with Nevisport at the same time as placing an order for my husbands boots on another site. My husband’s boots arrived within 3 days. I didn’t receive a confirmation email from Nevisport so after a week I attempted to call to enquire what the hold up was. After four occasions of being on hold and the adviser putting the phone down I finally got through to an adviser who didn’t apologise or offer a timeframe for when my boots would arrive. The only advice given would be that they would arrive before the end of the week after. The boots were ordered on the 26.11.25 and arrived on the 11.12.25! Would have been helpful if we received updates by email. Then to top that the courier just left the boots on the front step! I was home no one knocked.”

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Posted 10 months ago

“Good sevice”

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Posted 10 months ago

“Only got part order”

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Posted 10 months ago

“I ordered 2 jackets paid for to only receive one? I have emailed twice but no update as yet ? This is a Christmas present”

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Posted 10 months ago

“Parcel arrived with outer and inner packaging torn It looked like this was deliberate. The jacket was fortunately undamaged.”

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Posted 10 months ago

“Ordered an item, told up to one week for delivery. Nothing arrived, 10 days passed. Multiple contacts which seem to log a ticket which doesn't go anywhere. I have had to order the item from elsewhere and currently battling to get a £125 refund. Poor customer experience all round.”

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Posted 10 months ago

“Item has arrived damaged and unable to contact and get a response from customer services to arranged return.”

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Posted 10 months ago

“I haven’t received my parcel yet!!!!”

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Posted 10 months ago

“Unfortunately my order has not arrived by DHL. There was little help from your Customer Support. A refund was requested but totally ignored. The order as made on 4th December and as at today's date still not been received. A very unhappy customer of Nevispor.”

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Posted 10 months ago

“Product arrived in good time and in order”

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Posted 10 months ago

“My parcel has not arrived and Nevisport are not answering my emails.”

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Posted 10 months ago

“Great price, great product. Delivered quickly”

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Posted 10 months ago

“Excellent Selection of Jackets available. Competative pricing compared to other Outlets.”

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Posted 10 months ago

“Shockingly bad service. After over two weeks, they still cant decide of they have stock of what I ordered, and NO progress whatsoever. Don't go any where near them.”

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Posted 10 months ago

“I ordered a jacket in November with an estimated delivery time of 3 days. My card was charged, but Nevisport still has not delivered the jacket. I have sent multiple emails to Nevisport customer service. They eventually sent me a generic auto-generated response stating that they were having system issues that were causing delays with orders. I then received another auto-generated message stating they intended to close my query because I had not responded. Ridiculous. Looks like I will need to chargeback. Avoid this company.”

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Posted 10 months ago

“Absolutely dreadful. No update since 25th November (now 15th December) no delivery yet! And once you wait on hold for half an hour to speak to someone they just ask you to call back! On hold for 40 mins today, still no answer or updates. Multiple emails ignored with no response at all.”

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Posted 10 months ago

“Ordered boots on the 24th Nov, received the 14th Dec. Obviously this is longer then expected. I called customer service after 7 days and the chap I spoke to was very apologetic and explained there was a system issue etc. no big deal these things happen. Waited a further couple of days and they were eventually dispatched but then there was a delay at DHL and again I had to call Nevis customer service. Spoke to James who again was very professional and polite. Issue was resolved and boots received. Boots were exactly as I ordered, so all good.”

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Posted 10 months ago

“Order made 27th Nov.. item arrived 11th Dec. No notification of order progress. DHL courier tracking poor. Boots are thankfully good. Not impressed by Nevisport or DHL. Thanks.”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“The item was over 2 weeks late. I had no update from the company. I rang them every day for a week to be on hold for 30 mins each time. No one replied to any of my emails. I had a generic email saying they had problems with the system and that it was fixed and items were starting to be dispatched. I tried to call them again but again no answer so clearly there was nothing wrong with the systems. I did receive my parcel but nearly 3 weeks late. I ended up buying my item from somewhere else and now have two of the same item and have to organise a return on one. Not with Nevisport though as I doubt they will process my refund!!”

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Posted 10 months ago

Nevisport is rated 4.6 based on 6,328 reviews