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Nevisport Reviews

4.7 Rating 5,522 Reviews
91 %
of reviewers recommend Nevisport
Company Reviews Product Reviews
6,429
 Metrics Info
4.7
Based on 5,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Nevisport Reviews

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

Visit Website

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Anonymous
Verified Buyer
“I sent it back, because little to small on my hip s,and the coat is too thin. I am not happy that I had to pay for refund.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It looks great when we wore, but feathers are coming out of the jacket, which makes me annoying.”
Helpful Report
Posted 1 year ago
Christine Bruce
Verified Buyer
“I placed an order on line but once I had completed the order and paid I realised that the items in the bag were incorrect. I’m unsure how this happened and accept that it may have been a glitch in the system or it may have been something I did. I immediately sent an email and a further email a day or so later and I also used the customer care contact number given and spent 2 days trying to speak to someone but with no success. I had hoped to have the order amended before it was dispatched. So that was disappointing and a bit frustrating However I did eventually receive an email apologising for not responding sooner with an attached free returns label so that was good. I think if a phone number is given for customers use it would be helpful if there was a facility to leave a message a for someone to return the call. Thanks for the opportunity to give this feedback.”
Helpful Report
Posted 1 year ago
David Jones
Verified Buyer
“Goggles received safely in a few days but were no good. The atomic information is misleading as the goggles are very small”
Helpful Report
Posted 1 year ago
AC
Verified Buyer
“Unfortunately the boots are too small so i will be sending them back.”
Helpful Report
Posted 1 year ago
Cat Hall
Verified Buyer
“My only complaint is that I ordered an item for my son for Christmas to be emailed 4 or 5 days later telling me it was out of stock. I should not have been able to order it in the first place.”
Helpful Report
Posted 1 year ago
Mike Garnett
Verified Buyer
“Website and the ordering of products was easy and just like all modern online retailers. The fact that my boots took 10 days to arrive was disappointing and no explanation was offered- I guess being slow and not caring about the customer is how you operate”
Helpful Report
Posted 1 year ago
Jane Stott
Verified Buyer
“I have ordered 2 jackets only 1 arrived although 2 were on the invoice took days to get to speak to somebody. Finally got through after emails were ignored a week later and still no 2nd jacket”
Helpful Report
Posted 1 year ago
Denise Parkinson
Verified Buyer
“Terrible correspondence please answer emails and your phone calls ..”
Helpful Report
Posted 1 year ago
Joanne Elliott
Verified Buyer
“Great item at great price but no information on delivery until it landed at my door 5 days later. Phoned the shop 3 times (Fort william) and not once did anyone answer the phone.”
Helpful Report
Posted 1 year ago
Margaret
Verified Buyer
“Expensive postage especially when you have to return item”
Helpful Report
Posted 1 year ago
Ella Walmsley
Verified Buyer
“My boots were scuffed and I emailed the company and heard nothing back”
Helpful Report
Posted 1 year ago
David Lacey
Verified Buyer
“Jacket was fine though they use DHL that had my parcel delivered 6 days late. Not happy with that at all as it disrupted my work having to stay in to get it.”
Helpful Report
Posted 1 year ago
Louise
Verified Buyer
“Trespass Coat ordered in Lge size 14 . Coat was nice , but sizing well small . Fit size 10 ( my daughter ) Annoying as paid for delivery and returns . Won’t order from here again”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“These slippers are warm and comfortable, but the soles have absolutely no grip, and as such are dangerous to wear on smooth or wet surfaces.”
Helpful Report
Posted 1 year ago
Sandra Element
Verified Buyer
“OK company”
Helpful Report
Posted 1 year ago
Anton
Verified Buyer
“Bought Ski Boots, which were supposed to be normal alpine soles and got GW soles instead. There was no GW sign in the name of the boots online (the other models always have GW sign) so I went ahead with the order. Had to spend another GBP 30 for a set of alpine soles to replace GW soles. Could have bought the same boots cheaper elsewhere with GW soles... Delivery was quick though.”
Helpful Report
Posted 1 year ago
Adele Mair
Verified Buyer
“The order took quite a while to arrive. I ordered size 10 trousers but actually got size 6 which was no use and it stated that there was not an option for exchange of size so quite disappointing as i had a voucher code so if i was to order these again I would not of got my discount. The jacket i ordered was quite neat so had to return that also. I managed to find the jacket cheaper else where and ordered that with delivery within 2 days.”
Helpful Report
Posted 1 year ago
Sandra Pawson
Verified Buyer
“Nevis sport were very good at keeping me informed about my order, that they had received it and when it was dispatched so my score would have been a 5 star unfortunately the boots I bought for my daughter the size she always wears are too small and will have to be returned.”
Helpful Report
Posted 1 year ago
Ray Price
Verified Buyer
“Hi bag was nice but was all white marked on the back so gutted wasn’t what I was expecting”
Helpful Report
Posted 1 year ago
Nevisport is rated 4.7 based on 5,522 reviews
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