NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,195 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,195 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 25th January 2024

Kang Foo Noodles Ltd

Nigel - OffRoadBean 28228

NCASS 5 star review on 13th October 2023

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with ncass for many years very easy to deal with if you have a problem or special request and take the stress out of the paperwork for us would highly recommend”

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Posted 1 year ago

“Amber was very helpful and clear with help . Good work”

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Posted 1 year ago

“The services of NCASS are priceless and have been the first point of call in each of my hospitality businesses. Always recommend NCASS.”

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Posted 1 year ago

“Professional body, always on the end of a phone to give advice & support. Knowledgeable with good industry experience.”

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Posted 1 year ago

“Proud to be a part of ncass Excellent service”

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Posted 1 year ago

“Courteous and professional as always. Thank you. Regards. Claudio”

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Posted 1 year ago

“Ncass make the legal requirements so easy with the customised risk assessments and when I have had any query have always been dealt with professionally and efficiently.”

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Posted 1 year ago

“Always helpful when I call up.”

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Posted 1 year ago

“All services 10/10 makes running your businesses much easier! Highly recommend. Only area of improvement would be the job finding tool. Not many jobs offerings and mostly public facing.”

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Posted 1 year ago

Thanks for taking my call today Charlie, great to speak with you. We really value your feedback and will always work to improve all of our membership benefits to give you as much value as possible. As always, feel free to get in touch if we can help with anything else. Regards, Will

Posted 1 year ago

“Good and helpful but as people have emails on phones why do there emails come through at 3am.”

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Posted 1 year ago

Hi! Thanks for your feedback. We are sorry that you were disturbed in the early hours by one of our emails! What were the details of the email that you received, we can then take a look to see why it would have been sent in the middle of the night. Feel free to get in touch on info@ncass.org.uk or call us on 0300 124 6866 so we can look in to this for you and get it resolved. We look forward to hearing from you so that it doesn't happen again! Kind regards, Will

Posted 1 year ago

“Really great to be with, all the information you need”

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Posted 1 year ago

“The only association to become a member off if you are in the outdoor catering industry, it conveys professionalism at it's highest level, well worth the fee to join.”

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Posted 1 year ago

“Procedure to pay was good but follow up needs improvement”

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Posted 1 year ago

“Always superbly helpful. Your team member Will is particularly fabulous with patience when I am unsure of how to do something via the website. Excellent team all round.”

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Posted 1 year ago

“Thank you NCASS for all your help. I absoultely recommend your services. I have been a member for over 5 years with 2 different businesses and I'm looking forward to continue to work with you.”