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NCASS Reviews

4.9 Rating 1,372 Reviews
97 %
of reviewers recommend NCASS
4.9
Based on 1,372 reviews
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Courier
Customer Service
Communication Channels
Email, Telephone
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0300 124 6866

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“Great support for all catering businesses. Responsive.”
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Posted 1 year ago
“Great organisation. It takes a lot of hassle out of you with usefull policy documentation. Instructive site and tools to help grow your business. Registering with NCASS for the last 5 years now has saved me time and money in the long un....”
NCASS 5 star review on 24th June 2025
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Posted 1 year ago
“Some time ago we ware just sceptic about yet "another' platform .But this is more than that ,scale of support and whole package is worth every penny ! It is actually your business in one place so you got perfect cover to any event you go and so many helpful tools and discounts as a member for your team also. Highly recommend ,we are happy to be a part of it. Thank you from Heavenly Sausage management”
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Posted 1 year ago
“Excellent customer service!!!”
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Posted 1 year ago
“Very helpful great back up service”
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Posted 1 year ago
“Incredibly helpful and knowledgeable. A brilliant service, which makes it so easy to comply with regulations.”
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Posted 1 year ago
“Great sales person, began speaking to Becky, very upbeat positive person super enthusiastic... since I’ve joined though any enquiries I’ve sent to her she forwards on for someone else to deal with.. really useful information, courses and paperwork.. Don’t let the bookers discount reel you in as once you.ve joined they tell u they have no vouchers and that they are waiting for bookers to send some.. Am still waiting 🤣”
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Posted 1 year ago
“Verry supportive thank you from clin and annie”
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Posted 1 year ago
“It is wonderful to have someone available on the end of a telephone call to answer Newby questions. They helped with any and all of my first time owner questions. Plus the manual and clear instructions on required forms, procedures and legal obligations of the buisness gave me confidence that I am doing all that is required. I have recomended them to others I have met new in the buisness and enjoy the discounts members are given through companies like Nisbet for our supplies and Insurance, and Giles for Insurance and liabilty needs. I am on my second year with them and will continue to do so in the future.”
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Posted 1 year ago
“I wouldn't be without them they take a lot of admin away from my busy schedule and really help make my business compliant.”
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Posted 1 year ago
“Helpful, clear and communicative. Answers all queries and were prompt with following up on requests for info.”
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Posted 1 year ago
“Lots of useful information and tools to make life easier. Also cash back deals and money to be saved. The team are also very knowledgeable and helpful. So if you are in this industry I highly recommend you join!”
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Posted 1 year ago
“Great service and easy to use. Risk assessments easily generated to save hours of time. Worth every penny.”
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Posted 1 year ago
“Very helpful and lots of good advice”
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Posted 1 year ago
“Very helpful and made everything very easy”
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Posted 1 year ago
“Having been a member since 2017 we have enjoyed the perks of being a member, like the pack they give you every year including your COSHH and all other documents that go with being a mobile caterer, of which there are a lot and they are extremely detailed, that alone is worth the money. There are loads of other perks like the training, discounts etc.”
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Posted 1 year ago
“Great service”
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Posted 1 year ago
“always helpful enabling you to do what you do best 5 stars”
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Posted 1 year ago
“Very efficient service. Worth joining.”
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Posted 1 year ago
“Top service from Nicole.”
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Posted 1 year ago
NCASS is rated 4.9 based on 1,372 reviews