NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,273 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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Leydi Marian Quesada Rodríguez

Cosimo

163

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NCASS has really been a pinnacle in our business, from the very start up until now. They have supported us with every uncertainty and we are very pleased to be members of this organisation. We are rest assured knowing that they are just a phone call away with encouragement, support and answers to all our questions and also pointing us in the right direction. Thank you for all your amazing work, we appreciate you!!”

Helpful Report

Posted 1 year ago

“If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..”

Helpful Report

Posted 8 months ago

“Only here from you for money.been with u six yrs now the only time I've heard from you was when my debit card expired. I'm still paying though mothers lol”

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Posted 1 year ago

“Ncass are wonderful very helpful regards paper work . Been with them for many years now. Will continue to be with ncass in the future.”

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Posted 6 years ago

“What has NCASS ever done for me? Apart from helping to set my business up to T. What use is their Due Diligence framework? Apart from providing assurance of my work. What is the point of their risk assessment templates? Apart from making sure hazards are identified and controlled at our fetes. What value is their health and safety training? Apart from keeping my staff from mis-behaving! What does NCASS do for quality caterers, like me and you? Apart from supporting us through and through.”

Helpful Report

Posted 8 years ago

“I'm only a member because it's a condition of one of the events I'm doing, paying so much money for so little..”

Helpful Report

Posted 8 years ago

“Great sales person, began speaking to Becky, very upbeat positive person super enthusiastic... since I’ve joined though any enquiries I’ve sent to her she forwards on for someone else to deal with.. really useful information, courses and paperwork.. Don’t let the bookers discount reel you in as once you.ve joined they tell u they have no vouchers and that they are waiting for bookers to send some.. Am still waiting 🤣”

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Posted 1 month ago

“Best due diligence system and support that you can rely on!”

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Posted 5 months ago

“Great members support and fast response.”

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Posted 1 year ago

“The website is a pain to navigate i wanted to work out whether standard or premium membership was right for us but could not find the undiscounted price for certain trainings”

Helpful Report

Posted 1 year ago

“We are new small business owners who needed help to navigate to the next level including queries, I called in and spoke to Becky. She was amazing, customer service was 20/10. Attentive, knowledgeable and attention to detail was on point. Thank you. Becky is a real asset to the team. :)”

Helpful Report

Posted 1 year ago

“You get a lot of good information, to help you run your business. And when I’ve called, you get to speak to a real person quickly. As a Bookers customer, this pays for itself was the cashback. And even if you didn’t use any of the other services, i’m still actually saving money by being a member.”

Helpful Report

Posted 2 years ago

“makes running a business so much easier. instead of taking days and finding legal help to make documents, everything can be done in under an hour, saving time and money.”

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Posted 2 years ago

“As a first time business owner, NCASS have provided essential guidelines in setting up and the on-going running of restaurant. The different vital training helped us to be more equipped with knowledge and skills to ensure that we provide that highest quality service and product - which has helped for us receiving 5 star safety and hygiene rating with Camden Council”

Helpful Report

Posted 3 years ago

“every year I have to chase an invoice. In 2020 I did not receive a HACCP hard copy. This company needs to be chased constantly”

Helpful Report

Posted 3 years ago

“Been a member of NCASS for very long time. It is money well spent you can get all the correct advise needed. Even in this present climate (COVID)and having lost 99% of our events it is a still essential to be a member. To be up-to-date with all off the current regulations and being COVID compliant.”

Helpful Report

Posted 4 years ago

“Cannot access to courses id like to undertake. Cannot find or print out the certificate. Unable to upload a photo. Struggling to use your page.”

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Posted 4 years ago

“I'd like to acknowledge Georgie and Alex for their helpful advice over the phone. These two ladies have been so insightful and kind when answering my questions. Thank you so much! Erin :)”

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Posted 5 years ago

“Extremely supportive at all stages and times of the year. Grateful for the hard work of the staff who are helping businesses at this hard time in catering's history!”

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Posted 5 years ago

“The document page is first class and the main reason I renewed. Certificate system very useful and helpful.”

Helpful Report

Posted 6 years ago

NCASS is rated 4.8 based on 1,273 reviews