NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,283 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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Adelcineide Lopes De Melo

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..”

Helpful Report

Posted 9 months ago

“We've been with NCASS for years and feel so much safer knowing they are behind us should we ever need. Highly recommend! XX”

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Posted 1 week ago

“They have made everything really simple and explain everything really well. Thank you”

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Posted 1 week ago

“All help to help”

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Posted 2 weeks ago

“One stop shop for everything compliance, but also money saving.”

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Posted 2 weeks ago

“I’ve never had a bad experience and in fact the staff on at least a couple of occasions have gone above and beyond to help me”

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Posted 2 weeks ago

“Feels good to show the membership certificate at festivals”

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Posted 2 weeks ago

“fantastic for assisting with required forms and procedures plus employee training. Any time, I have had a question I’ve been able to find a friendly and helpful voice on a telephone line. I highly recommend for anyone starting up a new business as well.”

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Posted 2 weeks ago

“Very supportive”

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Posted 2 weeks ago

“NCASS, for us, was essential in starting our business. It makes it simple to have a single point where all of your business compliance is kept, everything from your food hygiene processes to your business insurance. For a small monthly fee there’s no question. You also make some money back on that from the discounts included!”

Helpful Report

Posted 1 month ago

“We have been with Ncass for several years now and can't fault them at all. Alway friendly and on hand and very helpful as well as a quick response. They seem to really care about their members. Their pricing seems fair bur have nothing else to compare to, but for what they provide for the cost I feel is good value.”

Helpful Report

Posted 1 month ago

“Great staff and always willing to help and go above and beyond over telephone with any problems I’ve had with documentation.”

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Posted 1 month ago

“Great support for all catering businesses. Responsive.”

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Posted 1 month ago

“Great organisation. It takes a lot of hassle out of you with usefull policy documentation. Instructive site and tools to help grow your business. Registering with NCASS for the last 5 years now has saved me time and money in the long un....”

Helpful Report

Posted 1 month ago

“Some time ago we ware just sceptic about yet "another' platform .But this is more than that ,scale of support and whole package is worth every penny ! It is actually your business in one place so you got perfect cover to any event you go and so many helpful tools and discounts as a member for your team also. Highly recommend ,we are happy to be a part of it. Thank you from Heavenly Sausage management”

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Posted 2 months ago

“Excellent customer service!!!”

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Posted 2 months ago

“Very helpful great back up service”

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Posted 2 months ago

“Incredibly helpful and knowledgeable. A brilliant service, which makes it so easy to comply with regulations.”

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Posted 2 months ago

“Great sales person, began speaking to Becky, very upbeat positive person super enthusiastic... since I’ve joined though any enquiries I’ve sent to her she forwards on for someone else to deal with.. really useful information, courses and paperwork.. Don’t let the bookers discount reel you in as once you.ve joined they tell u they have no vouchers and that they are waiting for bookers to send some.. Am still waiting 🤣”

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Posted 2 months ago

“Verry supportive thank you from clin and annie”

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Posted 2 months ago

“It is wonderful to have someone available on the end of a telephone call to answer Newby questions. They helped with any and all of my first time owner questions. Plus the manual and clear instructions on required forms, procedures and legal obligations of the buisness gave me confidence that I am doing all that is required. I have recomended them to others I have met new in the buisness and enjoy the discounts members are given through companies like Nisbet for our supplies and Insurance, and Giles for Insurance and liabilty needs. I am on my second year with them and will continue to do so in the future.”

Helpful Report

Posted 3 months ago

NCASS is rated 4.8 based on 1,283 reviews