NCASS Reviews

Name: NCASS
Rating: 4.85

4.9 Rating 1,324 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.9

Based on 1,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

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Leydi Marian Quesada Rodríguez

Cosimo

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..”

Helpful Report

Posted 1 year ago

“Easy to use, customer service is good and keeps everything above board”

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Posted 1 day ago

“Great company, good customer service and helpful resources available.”

Helpful Report

Posted 2 days ago

“Best decision that I made!! I was feeling overwhelmed with the amount of tasks involved with setting up my new business, but Becky was amazing!! She completely put me at ease, understood my needs, was able to offer great advice and direction with a wonderfully happy nature.”

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Posted 3 days ago

“We have been NCASS members for a few years, and I can honestly say NCASS have been a massive source of support and guidance to us. Not only have they helped us immensely over the years, but their customer service is beyond exemplary. Every single person I have spoken with over the years, has been kind, friendly and helpful. Coming from a customer service background (before starting my food business), I'm always hot on this subject! The staff at NCASS never make you feel like you're a burden, they're always willing to help. Thank you for your ongoing support!”

Helpful Report

Posted 4 days ago

“When starting a mobile food truck there are so many things you have to think about regarding risk assessments, insurance, EHO inspection, daily inspections and NCASS help you with every aspect. If anyone tells me they are thinking of starting a food business my first piece of advice is always make sure you join NCASS before you start. It’s the best money you can invest in”

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Posted 5 days ago

“Excellent service as always!!!”

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Posted 1 week ago

“Great service!”

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Posted 2 weeks ago

“Highly Recommended! NCASS is amazing and absolutely worth every penny. They help you with all the paperwork and provide excellent support. You can call anytime, ask questions, and you never have to wait forever to get through. It’s a great solution for new and small businesses. Their guidance and customer service are outstanding. I truly feel supported and confident thanks to them.”

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Posted 2 weeks ago

“Makes all the paper work really easy to access”

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Posted 2 weeks ago

“All ways good at what they do and very informative”

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Posted 3 weeks ago

“Brilliant service. Gary was extremely helpful throughout the whole process. Excellent benefits. Subscription pays for itself.”

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Posted 4 weeks ago

“The customer service is really easy to contact and is always very helpful. The cost of a subscription for the year is very good value for money and the risk assessment templates etc make the whole documentation process quick and easy, particularly with the roll out of the Digital Safety Management System.”

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Posted 1 month ago

“Customer service is exceptional”

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Posted 1 month ago

“NCASS are extremely helpful. Risk assessment help. Cash back with bookers, which helps. Well worth the membership.”

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Posted 1 month ago

“The service is excellent. The staff are friendly and willing to help in any way they can. I have been a member for 30 years and highly recommend. Invaluable for risk assessments, food hygiene training and advice. Cashback on Calor gas and Booker vouchers make the membership costs very affordable.”

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Posted 1 month ago

“Always there to help and all the team are very polite and extremely knowledgeable . Can't recommend them any more highly and worth ever penny!”

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Posted 1 month ago

“I’m with NCASS for 4 year now and they’re great! Always supportive and helpful. Just extended my membership, again :)”

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Posted 1 month ago

“We have been members for the last 7 years, great organisation. Amazing discounts and cashback offers that more than covers the yearly membership cost”

Helpful Report

Posted 1 month ago

“Fantastic Service with extremely knowledgeable people, all information delivered in a clear and uncomplicated format. Very pleasant and helpful lady (Becky) made the whole process pleasurable rather than an onerus task - wouldn't hesitate for a second to recommend”

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Posted 1 month ago

“The staff at NCASS are amazing nothing is to much trouble and always strive to get the right solutions Thank you”

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Posted 1 month ago

NCASS is rated 4.9 based on 1,324 reviews