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NCASS Reviews

4.8 Rating 1,296 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,296 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..
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Posted 1 year ago
Exceptionally useful, very affordable, absolutely brilliant.
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Posted 2 days ago
Wouldn't trade with out them! Highly recommended.
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Posted 1 week ago
Adam very helpful
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Posted 2 weeks ago
Having thought I had paid our renewal feel, only to discover that I had updated our card details, my fault entirely, Sarah was extremely helpful and is a true asset to your company. Once we pad the fee we were able to update our details immediately. We would not hesitate to recommend anyone to NCASS.
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Posted 2 weeks ago
Very helpful with any queries. Useful to keep all documentation up to date and in one place. Interesting updates on the industry. Would highly recommend
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Posted 4 weeks ago
Legends as always. 18 years on, always there to help, fantastic value for money
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Posted 1 month ago
Brilliant service!
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Posted 1 month ago
An amazing resource, backed by a great team always on hand to help and advise. Choose an NCASS membership and you won't be disappointed.
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Posted 1 month ago
I am always really impressed with how this company deals with its customers and queries they may have at any point during their membership. I have been with this company for a number of years and never hesitate to renew with them.
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Posted 1 month ago
Chapati Man has been a member of NCASS since 2007! Always an excellent, efficient and reliable service - they are always willing to help and assist members. Would highly recommend of course!
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Posted 1 month ago
Absolutely love ncass, they have been so supportive..well worth a decent membership..couldn't have set up our business so smoothly without them. Would highly recommend 👌🏼
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Posted 1 month ago
Great support for our community cafe
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Posted 1 month ago
The team at NCASS has been helping and supporting me and my business, Ken’s Barbi, for about 15 years now. They have made my life so much easier, can not recommend them enough.
NCASS 5 star review on 27th August 2025
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Posted 2 months ago
We've been with NCASS for years and feel so much safer knowing they are behind us should we ever need. Highly recommend! XX
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Posted 2 months ago
They have made everything really simple and explain everything really well. Thank you
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Posted 2 months ago
All help to help
NCASS 5 star review on 5th August 2025
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Posted 2 months ago
One stop shop for everything compliance, but also money saving.
NCASS 5 star review on 5th August 2025
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Posted 2 months ago
I’ve never had a bad experience and in fact the staff on at least a couple of occasions have gone above and beyond to help me
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Posted 2 months ago
Feels good to show the membership certificate at festivals
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Posted 2 months ago
fantastic for assisting with required forms and procedures plus employee training. Any time, I have had a question I’ve been able to find a friendly and helpful voice on a telephone line. I highly recommend for anyone starting up a new business as well.
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Posted 2 months ago
NCASS is rated 4.8 based on 1,296 reviews