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NCASS Reviews

4.9 Rating 1,336 Reviews
97 %
of reviewers recommend NCASS
4.9
Based on 1,336 reviews
Customer Service
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0300 124 6866

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If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..
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Posted 1 year ago
As a longterm loyal member for the last 32 years I would certainly recommend NCASS - they are there for the caterer
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Posted 3 days ago
Very helpful with guidance & questions answered. Easy to follow formats for risk assessment fire/gas certification, staff training etc Keeping all documentation together which is easy to forward to event organisers makes life so much easier. Would highly recommend to join up !
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Posted 3 days ago
Joined whilst about to pay £1000 for a hot water heater in the trailer...! They told me about Teal handwash sinks and saved me £800! Then came the Booker voucher which made our event a lot more profitable! The benefits just keep coming!! Don't wait on it just do it!
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Posted 3 days ago
Great price, excellent customer services that deal with your enquiries promptly, brilliant risk assessments and other trade documentation all delivered under one umbrella saving your business precious time and presenting that professional look that businesses require.
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Posted 1 week ago
Great service
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Posted 1 week ago
NCASS has helped to make our small business a success. Everything is made simple and easy with them and they are there to offer advice when we need help.
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Posted 2 weeks ago
I've been with NCASS for the past 18 years! Any doulbt or assistence I need, they are always there to help. Besides, all their benefits I get back, cover the membership fees. Manny
NCASS 5 star review on 23rd March 2026
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Posted 2 weeks ago
Best thing we ever did when we started our catering business back in 2014 was to join NCASS. We have been members every since and they have been a great help along the way. The compliance documents alone are worth the membership and you get so much more on top.
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Posted 3 weeks ago
Very helpful and always very prompt on responding. I find the course offered particularly useful.
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Posted 1 month ago
Yet again I've renewed my annual membership. Now I know I have access to everything I need to trade safely and legally. I will also know that if I have an EHO visit, all of my paperwork will be in place and readily available. If I'm not sure about anything I know that there is always advice available. Being a member of NCASS ensures that I can get out with my little street food business this Summer with peace of mind. Thanks
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Posted 1 month ago
NCASS have been brilliant from start to finish. Their team is always friendly, knowledgeable and quick to respond to any questions I have, which has made setting up my food business much less stressful. The price is fair for the level of support and resources they provide, and the guidance on compliance and paperwork has been especially helpful. I really appreciate how clear their communication is, and I feel much more confident knowing they are there if anything goes wrong. I’d happily recommend NCASS to anyone starting or running a catering or street food business.
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Posted 1 month ago
Ncass make it so easy it’s really a asset to any food or hospitality business
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Posted 1 month ago
Easy to use, customer service is good and keeps everything above board
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Posted 1 month ago
Great company, good customer service and helpful resources available.
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Posted 1 month ago
Best decision that I made!! I was feeling overwhelmed with the amount of tasks involved with setting up my new business, but Becky was amazing!! She completely put me at ease, understood my needs, was able to offer great advice and direction with a wonderfully happy nature.
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Posted 1 month ago
We have been NCASS members for a few years, and I can honestly say NCASS have been a massive source of support and guidance to us. Not only have they helped us immensely over the years, but their customer service is beyond exemplary. Every single person I have spoken with over the years, has been kind, friendly and helpful. Coming from a customer service background (before starting my food business), I'm always hot on this subject! The staff at NCASS never make you feel like you're a burden, they're always willing to help. Thank you for your ongoing support!
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Posted 1 month ago
When starting a mobile food truck there are so many things you have to think about regarding risk assessments, insurance, EHO inspection, daily inspections and NCASS help you with every aspect. If anyone tells me they are thinking of starting a food business my first piece of advice is always make sure you join NCASS before you start. It’s the best money you can invest in
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Posted 1 month ago
Excellent service as always!!!
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Posted 1 month ago
Great service!
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Posted 1 month ago
Highly Recommended! NCASS is amazing and absolutely worth every penny. They help you with all the paperwork and provide excellent support. You can call anytime, ask questions, and you never have to wait forever to get through. It’s a great solution for new and small businesses. Their guidance and customer service are outstanding. I truly feel supported and confident thanks to them.
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Posted 2 months ago
NCASS is rated 4.9 based on 1,336 reviews