NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,269 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

Write Your review

Tell us how NCASS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leydi Marian Quesada Rodríguez

Cosimo

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..”

Helpful Report

Posted 7 months ago

“Excellent customer service!!!”

Helpful Report

Posted 2 days ago

“Very helpful great back up service”

Helpful Report

Posted 4 days ago

“Incredibly helpful and knowledgeable. A brilliant service, which makes it so easy to comply with regulations.”

Helpful Report

Posted 1 week ago

“Great sales person, began speaking to Becky, very upbeat positive person super enthusiastic... since I’ve joined though any enquiries I’ve sent to her she forwards on for someone else to deal with.. really useful information, courses and paperwork.. Don’t let the bookers discount reel you in as once you.ve joined they tell u they have no vouchers and that they are waiting for bookers to send some.. Am still waiting 🤣”

Helpful Report

Posted 2 weeks ago

“Verry supportive thank you from clin and annie”

Helpful Report

Posted 2 weeks ago

“It is wonderful to have someone available on the end of a telephone call to answer Newby questions. They helped with any and all of my first time owner questions. Plus the manual and clear instructions on required forms, procedures and legal obligations of the buisness gave me confidence that I am doing all that is required. I have recomended them to others I have met new in the buisness and enjoy the discounts members are given through companies like Nisbet for our supplies and Insurance, and Giles for Insurance and liabilty needs. I am on my second year with them and will continue to do so in the future.”

Helpful Report

Posted 3 weeks ago

“I wouldn't be without them they take a lot of admin away from my busy schedule and really help make my business compliant.”

Helpful Report

Posted 1 month ago

“Helpful, clear and communicative. Answers all queries and were prompt with following up on requests for info.”

Helpful Report

Posted 1 month ago

“Lots of useful information and tools to make life easier. Also cash back deals and money to be saved. The team are also very knowledgeable and helpful. So if you are in this industry I highly recommend you join!”

Helpful Report

Posted 1 month ago

“Great service and easy to use. Risk assessments easily generated to save hours of time. Worth every penny.”

Helpful Report

Posted 1 month ago

“Very helpful and lots of good advice”

Helpful Report

Posted 1 month ago

“Very helpful and made everything very easy”

Helpful Report

Posted 1 month ago

“Having been a member since 2017 we have enjoyed the perks of being a member, like the pack they give you every year including your COSHH and all other documents that go with being a mobile caterer, of which there are a lot and they are extremely detailed, that alone is worth the money. There are loads of other perks like the training, discounts etc.”

Helpful Report

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

“always helpful enabling you to do what you do best 5 stars”

Helpful Report

Posted 1 month ago

“Very efficient service. Worth joining.”

Helpful Report

Posted 2 months ago

“Top service from Nicole.”

Helpful Report

Posted 2 months ago

“Great support, easy to follow guides, good value for the subscription fee I would recommend any trader to join”

Helpful Report

Posted 2 months ago

“I know they are trying to change and that takes time. But I really thinking of no longer being a member as not really sure I need it any more. Times are challenging and things change It's because harder for a small individual to run a business. And we need as much support as possible I do my bit to help others like myself. Running cost and trying to keep prices at a cost for everyone is not easy”

Helpful Report

Posted 2 months ago

“I like that NCASS is always at the end of the phone to help. The cashback offers are good if you are trading regularly especially on gas. The risk assessments and book for temperatures etc is great and makes it easy to show EHO and events managers”

Helpful Report

Posted 2 months ago

NCASS is rated 4.8 based on 1,269 reviews