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NCASS Reviews

4.8 Rating 1,273 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,273 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Great staff and always willing to help and go above and beyond over telephone with any problems I’ve had with documentation.
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Posted 2 days ago
Great support for all catering businesses. Responsive.
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Posted 6 days ago
Great organisation. It takes a lot of hassle out of you with usefull policy documentation. Instructive site and tools to help grow your business. Registering with NCASS for the last 5 years now has saved me time and money in the long un....
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Posted 1 week ago
Some time ago we ware just sceptic about yet "another' platform .But this is more than that ,scale of support and whole package is worth every penny ! It is actually your business in one place so you got perfect cover to any event you go and so many helpful tools and discounts as a member for your team also. Highly recommend ,we are happy to be a part of it. Thank you from Heavenly Sausage management
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Posted 3 weeks ago
Excellent customer service!!!
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Posted 1 month ago
Incredibly helpful and knowledgeable. A brilliant service, which makes it so easy to comply with regulations.
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Posted 1 month ago
Verry supportive thank you from clin and annie
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Posted 1 month ago
It is wonderful to have someone available on the end of a telephone call to answer Newby questions. They helped with any and all of my first time owner questions. Plus the manual and clear instructions on required forms, procedures and legal obligations of the buisness gave me confidence that I am doing all that is required. I have recomended them to others I have met new in the buisness and enjoy the discounts members are given through companies like Nisbet for our supplies and Insurance, and Giles for Insurance and liabilty needs. I am on my second year with them and will continue to do so in the future.
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Posted 1 month ago
I wouldn't be without them they take a lot of admin away from my busy schedule and really help make my business compliant.
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Posted 2 months ago
Helpful, clear and communicative. Answers all queries and were prompt with following up on requests for info.
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Posted 2 months ago
Lots of useful information and tools to make life easier. Also cash back deals and money to be saved. The team are also very knowledgeable and helpful. So if you are in this industry I highly recommend you join!
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Posted 2 months ago
Great service and easy to use. Risk assessments easily generated to save hours of time. Worth every penny.
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Posted 2 months ago
Very helpful and lots of good advice
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Posted 2 months ago
Very helpful and made everything very easy
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Posted 2 months ago
Having been a member since 2017 we have enjoyed the perks of being a member, like the pack they give you every year including your COSHH and all other documents that go with being a mobile caterer, of which there are a lot and they are extremely detailed, that alone is worth the money. There are loads of other perks like the training, discounts etc.
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Posted 2 months ago
Great service
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Posted 2 months ago
always helpful enabling you to do what you do best 5 stars
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Posted 2 months ago
Very efficient service. Worth joining.
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Posted 3 months ago
Top service from Nicole.
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Posted 3 months ago
Great support, easy to follow guides, good value for the subscription fee I would recommend any trader to join
NCASS 5 star review on 25th March 2025
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Posted 3 months ago
NCASS is rated 4.8 based on 1,273 reviews