Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,825 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,825 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products! This is the second Panda mattress topper I have from Panda as they’re soooo comfortable I wouldn’t be without them! My daughter has now bought one too after trying mine!”

Helpful Report

Hello, Thank you for your fantastic review! We are so pleased to hear that this is your second Panda topper! We're delighted that your daughter loved yours so much that she bought one for herself—that's the highest compliment! Sweet dreams, Panda Team

“Quick delivery Opened but not yet used”

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“Just received my delivery, super quick! Yet to sleep on or use but cannot wait to see if I can manage a whole night sleep 🤞🏼”

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“Very good”

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“I am very happy with the Memory Foam Bamboo Mattress Topper I purchased recently.”

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“Super quick dispatched and delivered. Competitive price”

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“Excellent service very quick delivery cant wait for to try it out tonight Grand daughter is all ready trying it out now she highly recommendeds it haha”

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“Excellent customer Services they did their best with a befuddled over 85 year old.”

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“Super comfortable!”

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“Very good customer service - present arrived in a lovely recyclable box - can’t wait to sleep on my panda bamboo memory foam pillow tonight 🥰”

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“Bought two hybrid bamboo pillows that are the perfect mix of soft and firm. They keep their shape and are bigger than any pillows I’ve had in the past. I’m not sneezing in the morning either, or waking up in the middle of the night to adjust it or turning it over because I’m hot… perfect!”

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“Purchased a mattress topper and it really good. I have back problems and this definitely helps I've also purchased a hybrid mattress.it doesn't smell when opened and it seems firm enough. Just waiting for it to expand before use. I'll update later”

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“Easy ordering, fast delivery to pick up point, well packaged and good value for money. Await it puffing up so we can get a good night sleep in the motorhome!”

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“Great product, service and delivery x Thank you”

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“Very happy with our mattress topper, it's very soft and comfortable. Very fast delivery and packed well.”

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“I think it is good product”

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“I have suffered with neck & back pain for years. I recently bought an expensive orthopaedic mattress (not a Panda London mattress BTW) which is far too firm for me. I was dreading going to bed on a night as I couldn't get comfortable & was waking up on morning with really bad hip pain & lower backache. After doing some research & reading excellent reviews I decided to buy a Panda London mattress topper to see if that would solve my 'nightmare' mattress problem. This was delivered the next day & very well packed. I am so glad I decided to buy it & I can honestly say that I have had the best two nights sleep since I bought it, I've never had such a comfortable sleep for years! It is lovely waking up on a morning pain free. Well worth the money, very well made with secure adjustable straps to attach to mattress. I will be recommending Panda London to everyone. One very happy customer - Amazing thankyou 😊”

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“My second purchase of a Panda mattress topper as one of my children has now moved out. Use the bedroom for guests and I now also sleep in there occasionally when the snoring gets too loud. Not saying if that’s me or my wife! The first topper transformed the comfort of the bed so did not hesitate in ordering again.”

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“Very fast delivery. Was very easy to navigate and purchase the mattress topper. The installation was easy. However, the installation instructions were in very small print which needed a magnifying glass to read them. The black writing on the green background is almost impossible to read. This includes the guarantee web address. This I only managed to find using the email address and putting www. In front of it and forward slash, guarantee at the end.”

Helpful Report

Hello Terry, Thank you for your review. We're so pleased to hear that you found the online ordering and delivery to be quick and easy. It's wonderful to know that you're enjoying your new mattress topper. We have taken on board your feedback regarding the small print on the packaging, which is very helpful. We are sorry to hear that the instructions and guarantee information were difficult for you to read. We will pass this on to the relevant team as we are always looking for ways to improve our customer experience. Sweet dreams, Panda Team

Panda London is rated 4.8 based on 9,825 reviews