Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,867 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable mattress topper and so far, after three weeks, am very pleased. Have linen bedsheets and was a bit concerned at how hot the bed felt when the weather heated up.”

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“Great comfortable mattress”

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“Fabulous mattress topper and the best price anywhere. Speedy delivery. No problems and not hot to sleep on”

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“Excellent delivery time.Ordered Friday lunchtime,delivered Saturday by noon.”

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“Really quick delivery, not fully tested yet as only just arrived, looking fwd to a good night's kip!!”

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“Great products. Good quality”

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“Great service, good delivery service - a gift from my son - delighted with the product”

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“Memory foam pillow is amazing moulds to your head and is so soft but very supportive.”

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“I have never been a fan of memory foam pillows but this one is amazing. I take it everywhere I go as I cannot sleep on any other pillow now. This has helped massively with the pain I used to wake up with. I honestly would recommend this pillow to everyone”

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“Really happy with the mattress topper. Washable cover, 10 year guarantee, Fast delivery. I can’t wait to go bed tonight!! :)”

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Hello, Thank you for your review! We're thrilled to hear that you're so happy with your new topper. We hope you enjoy a fantastic night's sleep! Sweet dreams, Panda Team

“Good quality”

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“Panda Bears do not multiply easily, Panda Brand Mattresses, duvets, bedding, Pillows and Undersheets however are multiplying throughout the land, their delightful Panda logo and innovative Hybrid Bamboo products pleasing more and more customers with a perfect nights sleep. My first sight of a real Panda Bear was in London, captivated I wanted to cuddle it but my caring wife dissuaded me and directed towards a large cuddly Panda toy. It was so realistic that, as I carried it around London, folk stopped for photographs and asked how I kept it under control. My first sight of a Panda Mattress Topper was when it arrived within 24hrs of ordering. I felt like a magician opening the box on our bed, the topper just grew and grew as the air returned into the vacuum packed product. Like the toy Panda all those years ago, the topper is very cuddly, a much needed sleeping aid for my wife following total shoulder replacement surgery and awaiting knee and ankle surgery and also for me, a 17 stone former paratrooper. Pillows and two under sheets were then ordered and we are delighted, like real Panda Bears we also are very well satisfied by bamboo. London designed product, great branding and packaging plus excellent speedy tracking and delivery service provided by DPD UK for a mere 1.99p...Thank you Panda London .. A word of caution to prospective buyers, caveat emptor. Deal only direct with panda London and their helpful staff. Some on-line traders have very suspicious pricing notes, I would respectfully suggest that you avoid them and talk to the genuine Panda.”

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Hello Alan, Thank you for your detailed review! We’re delighted to hear that our products have exceeded your expectations and provided the comfort and support you need. It’s wonderful to know that our branding and packaging have also made a positive impression. We appreciate your kind words about our customer service and the speedy delivery provided by DPD UK. We’re committed to providing a seamless shopping experience for all our customers. Sweet dreams, Panda Team

“Purchased a king size a year ago so pleased with it the best topper ever had So decided to purchase for our two single beds so bought 2”

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“Shipping and delivery fine. After first night both of us thought the topper was excellent for support and comfort though, I found it noticeably warmer. Have to see if that turns you to be a problem.”

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“The company delivered my mattress topper and pillow sooner than expected. The quality is very high and I have had the best sleep since using their products.”

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Hello, Thank you for your review! We're thrilled to hear that you're enjoying the quality of our products and that the delivery was earlier than expected. We're glad to know that our products have made a positive impact on your sleep quality. Sweet dreams, Panda Team

“Will use first time tonight. Looks and feels amazing.”

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“Xcellant delivery time and product.”

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“So far so good. Very comfortable”

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“Very quick delivery. I have a panda topper which is excellent. So hopefully the pillow will be just as good”

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“We love Panda products…. Have a mattress & pillows, best ever!! Wouldn’t change to any other make. Highly recommend ♥️”

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Panda London is rated 4.8 based on 9,867 reviews