Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,839 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still too early to experience a good night sleep. But it seems ok and comfy. It may help my lower back pain after a while. But I am happy of my purchase.”

Helpful Report

“Very quick delivery, not used as yet but all looks fine.”

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“very good quality, topper worth its money, fast delivery, sleeping like a baby now”

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Hello Caludia, Thank you for your wonderful review! We're thrilled to hear you find our topper to be of excellent quality and a worthwhile investment! It's fantastic that you experienced quick delivery and are now enjoying truly peaceful sleep. Sweet dreams, Panda Team

“Excellent service. Quick delivery. Sp very comfortable no back pain almost immediately. Wonderful product.”

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“Lovely good quality products”

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“Bought memory foam mattress toppers from my children’s beds. Very pleased”

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“Straight forward website which was simple to use and order our mattress and pillow. Panda London kept us updated with our order and delivery, and gave an estimated time to expect them, Honestly didn't think the mattress would be as thick as it is due to how small the vacuum was, but wow it did. The mattress is quite firm, but it's very comfortable, and has helped keep me cool at night, which was one of the main reasons for our purchase, hope it stays that way, its definitely the best mattress we've had.”

Helpful Report

“The mattress topper is great! I love the firmness of my mattress but since I've been pregnant, sleeping on your back isn't recommended and I needed more support as I was getting a lot of hip and back pain. I've had the mattress topper two days and I am already in so much less pain every day. The topper did go on the bed super creased as seen in photos but has gone down with a few days of use.”

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“Was finding my sleep so interrupted and uncomfortable during pregnancy and this mattress topper saved me!! Soooo comfortable - couldn’t recommend more highly. Also have been really impressed with the company’s whole ethos and service.”

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Hello, Thank you for your wonderful review! We're delighted that our topper provided you with significant comfort and relief during your pregnancy! It's fantastic that it has made such a positive difference to your sleep. We also really appreciate you noticing and being impressed with our company's ethos and service. Sweet dreams, Panda Team

“Very Happy, great product!, fast delivery! My back hoping for many more happy years to come! :)”

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“Lovely mattress. Pleased we spent the extra on a Panda mattress”

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“So happy with our mattress topper. It’s great quality and has really improved our sleep quality. I was also really impressed with the 10 year guarantee!”

Helpful Report

Hello, Thank you for your wonderful review! We're so happy to hear how delighted you are with your topper! It's fantastic to know that its great quality has truly improved your sleep, and we're thrilled that our 10-year guarantee adds to your satisfaction. Sweet dreams, Panda Team

“Our mattress is fantastic, everything as stated in the website. Delivery was definitely below expected standards. It arrived 1 1/5 hours late, forgivable probably due to traffic, but no apology received from the delivery man. At first the box was dumped in our hallway, not where you want a mattress! They did move it into the bedroom, but then just left, leaving us to unpack and place the mattress, and dispose of plastic packaging and a huge cardboard box!”

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“Changed my sleep completely. Cool and comfortable. Thank you”

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“We bought one for bed in home and another for motorhome,these are absolutely awesome.”

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“Very pleased with topper. Early days but seems to be helping with pressure pain.”

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“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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“Just bought a new topper after using the previous one for 8 years, they really are the best.”