Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,825 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,825 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to unwrap and comfortable”

Helpful Report

“Already had pillow and needed a topper for my van. Both products excellent 👍🏻 good quality. Would highly recommend ☺️”

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“Good website, price reasonable, delivery quick and product does what it says.”

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“We became aware of the Panda brand a couple of years ago. It isn't the cheapest and for us was a considered purchase. My partner has a lung and skin condition and the brands allergy and 'clean' raw materials was important for us. We now have 3 sets of kingsize bedding, the quilt, mattress topper and a hybrid pillow. Products are excellent. We wash bedding on a cool cycle and a reduced 800 spin and with the lovely weather we've had, we just dry on the line. Over 2 years they wash well and the white and dark grey have a lovely sheen. The quilt cover corner ties make it easy to attach to the quilt so there's very little quilt bunching after a couple of nights. The buttons on the quilt cover are a bit of a tight faff but do loosen up. My only moan about the products we have bought, is putting the fitted cover back on the mattress topper after we washed it - that was 45 minutes I'll not get back!! We've been more than happy in the last couple of years use, the products are cool in the recent hot weather and snuggly soft and warm in winter. Treat yourself!”

Helpful Report

Hello, Helen Thank you for sharing such a wonderfully comprehensive and thoughtful review! We are absolutely delighted to hear that our Panda products have become such a valued part of your home over the past couple of years. It's truly rewarding to know that the quality and materials meet your specific needs, especially for your partner's conditions, making your considered investment worthwhile. Thank you for your strong recommendation – it means the world to us. Sweet dreams, Panda Team

“Fast delivery and easy transaction”

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“I bought two toppers 3 years ago, and they are still in perfect condition, very soft yet comfortable to my back. Now I am buying another one for family!!”

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Hello Janice, Thank you for your fantastic review! We're thrilled to hear that your toppers are still in perfect condition and providing wonderful comfort after three years! It's truly a testament to their lasting quality. We're even more delighted that you're now purchasing another for your family – that's the highest compliment! Sweet dreams, Panda Team

“I suffer with hip and back issues and I am a side and back sleeper and wanted something to take my pain away. I researched researched and researched and took the plunge on the Panda Topper and from that night my pains in bed went away! I wouldn’t have any thing else but Panda it’s amazing and helps me sleep well and pain free!”

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“I struggled with chronic back pain and I decided after reading the reviews to get a mattress topper… oh wow! I cannot tell you how amazing it is waking up and not being in so much pain. Having a much better nights sleep.”

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“Feels like sleeping on a cloud”

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“Promt delivery”

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“Too early for top marks but first impressions are very good.”

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“Fats dleivey”

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“Excellent ordering and delivery. Yet to try the topper but happy with service so far.”

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“Transformed the comfort of our caravan beds, thank you.”

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“Adds extra comfort for a good night's sleep - very comfy. Speedy service, easy to order online direct from pandalondon.com. Ordered on a Saturday, delivered by courier to Cornwall on the Tuesday.”

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“Excellent mattress topper and a very comfortable nights sleep, and delivered very quickly. Would recommend to friends and family”

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“Service was quick”

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“Excellent mattress topper - would recommend”

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“Item well packaged but easy to open, must allow for foam to expand for a number of hours but appears good quality straight from the box.”

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“Great pillow - has helped my neck and shoulders.”

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Panda London is rated 4.8 based on 9,825 reviews