Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,890 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable”

Helpful Report

“Great delivery”

Helpful Report

“The saying "you get what you pay for" certainly fits this. I've had toppers before and I needed to change my latest one due to having it for a number of years and not sleeping well, tossing and turning through the night. After reading the reviews and reading all about the panda topper I decided to order. Delivery was extremely quick - ordered Saturday, delivered Tuesday I purchased while on offer and it was worth every penny. Wow just wow. Its so comfortable and very supportive. I suffer or should I say suffered from hot sweats and had to put the fan on and off during the night, however, this is no more as it regulates with your body temperature. No more tossing and turning in the night and we are finally getting the best night's sleep we've had in years. I will definitely be looking to purchase the duvet soon.”

Helpful Report

“Very comfy and soft”

Helpful Report

“Great service from ordering to delivery.”

Helpful Report

“My mattress topper is really comfortable,so much so I’ve just received my panda pillow which I only ordered yesterday.Can’t wait to try it out tonight. Highly recommended.”

Helpful Report

“So far so good. Just got my mattress topper out of the box and popped it on the bed. Laid on it for 5 mins and do not want to get off it! Can’t wait to see how my painful back feels in the morning. Hoping this may help! Fingers crossed. Lovely packaging and amazing delivery service, so speedy! Thank you Panda.”

Helpful Report

“Just arrived today,the topper,so won't be trying it until tomorrow. Arrived a day earlier than stated and looks well made.”

Helpful Report

“I have not used the Topper yet, it has just arrived and is 'resting' - but ordering and delivery was 5 star - feels lush! Will come back later with a full review once I have slept on it - if I am able to”

Helpful Report

“Best ever sleep,I actually woke up this morning without any back pain❤️”

Helpful Report

“Made an uncomfortable firm mattress bearable or maybe that should be Panda-able”

Helpful Report

“I regularly had neck pain in the mornings, I bought topper and pillow, both are really comfortable and stay cool, I can honestly say I haven’t had neck pain since I got the pillow over a year ago, I’m ordering the eye mask today, love this company’s sustainability and customer service.”

Helpful Report

“It’s only been one night but I have woken with less back pain today than usual!”

Helpful Report

“Bought as a gift for my partner as she had complained of neck pain. She seems to like it and I find iv been moving over onto her pillow when she gets up for work. I think I will be getting myself one to. Out of the packaging it had a strange smell that she described as 'stale coffee' although I thought it was more of a chemical smell. After speaking with Panda customer services I was reassured that it was normal, after 2-3 days the smell had gone.”

Helpful Report

“Received today. Can't wait to try later.”

Helpful Report

“Had the mattress topper and 4 pillows for a few years and loved them. Bought a bedding set in the recent sale. Excellent price, amazing service and love the way both the duvet and the bedding were so well packed. Love it! It really is like sleeping in a cloud. Will be buying a different colour spare set while still discounted. A real touch of luxury and eco friendly to boot. HIGHLY recommend.”

Helpful Report

“So far so good!”

Helpful Report

“We have backpain and it helped us at night to relieve the pain in bed.”

Helpful Report

“Very happy with the mattress topper , made our bed more comfortable also very supportive for chronic back pain.”

Helpful Report

“Happy with product”

Helpful Report

Panda London is rated 4.8 based on 9,890 reviews