Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,768 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was debating buying the panda topper mattress and pillows . I’m so glad I did. I woke up in the morning without a stiff sore neck the pillows are so comfortable.My shoulders hips wasn’t sore any more thanks to the mattress topper. Hopefully that was the end of my sleepless nights thanks panda.”

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“Really great”

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“Super speedy delivery and the mattress topper is excellent”

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“Delighted with my new mattress topper. Makes my bed feel brand new!!”

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“Great mattress topper and pillow feel good got to use for next 30 days see how they are delivered fast packaged great and discounted and 10 year warranty you can not go wrong!”

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“Delivery was extremely quick, the price wasn't too outrageous, and I hope not to need to return anything! Being menopausal means I get very hot during the night, but I also need the support that memory foam gives to deal with the aches and pains that can go along with the menopause. The two tend to be mutually exclusive, and although my tempur mattress (and pillow) have supposed cooling covers, they don't really work and once they get hot you literally have to get up and leave the bed to cool down - not great for a good nights sleep. I have tried a number of pillows over the years ranging from budget to expensive, with a recent foray into the Simba pillows, always being disappointed as none of them keep cool as they claim, once they've heated up that's it, they stay far too warm for me unless I move or turn the pillow. My expectations about Panda's hybrid pillow were therefore not that high, I have a mattress topper for a spare bed, which I've found comfortable when I've slept on it and guests have also always said the find it comfy, so I was hopeful the pillow might work out. Whilst it has only been one night with the new pillow, it was really comfortable and more importantly it didn't get particularly hot, at least not so hot that I was constantly trying to find a cold spot, it was warm/cool enough for most of the night, and having nicked the mattress topper from the spare bed, I think I might just have cracked a comfortable nights sleep from a temperature point of view, so they aren't necessarily a magic bullet and nor will they suit everyone, but I am glad I bought this pillow, at least for now!”

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“Delivery was unbelievably quick. Haven't used the pillow yet but if it's anywhere near as good as the quilt,which I'm sure it will be, I'll be very happy”

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“I had been searching online for mattress toppers, when I went into Pandalondon . I was very impressed with everything I read. Only had my topper a few days and so far extremely pleased. Delivery was very good , with being kept up to date”

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“I needed a new mattress topper and after reading such fantastic reviews, I decided to try the Panda mattress topper. I found the topper to be really comfortable from the first sleep unlike my previous two toppers from other retailers that took a few days to become comfortable. I am really happy with the topper. I highly recommend this topper for a great night's sleep.”

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“Great service from Panda for my lovely Bamboo Pillow. It is so comfortable and well worth the money. I have previously purchased a Bamboo Topper which I have been very pleased with and I will definitely purchase from Panda again. Great value for money and excellent customer service regarding updates of my purchase and prompt delivery.”

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“Great and quick delivery. Waiting for the foam to get it final shape! Looking forward to using it!!!”

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“Easy to use informative website. My order arrived promptly and I can’t wait to try out the mattress topper.”

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“quick delivery. bed night sleep since I have started using my topper”

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“Brilliant mattress topper!”

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“Delivery very fast”

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“Very comfortable and great nights sleep”

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“I had been deliberating whether to replace my 11 year old orthopaedic mattress and having read the reviews on Amazon, decided to go with the Panda Topper. My back had been aching in two places - I've slept on The Topper for a week now - and no more back ache. Ten out of Ten!”

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“By far the best mattress topper I’ve had. Delighted with product.”

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“First time purchased Panda pillow and already my neck felt so light and comfortable, having no pain.”

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“Quick and easy to order. Beautiful products. The duvets are lovely and the bedding is so soft and luxurious. It is a bit expensive but you get what you pay for.”

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Panda London is rated 4.8 based on 9,768 reviews