Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 10,179 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 10,179 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was simple. Delivery was fast and on time. Good amount of product information supplied on the Panda website. On arrival the instructions were plain and simply to follow. Now using and so far so good, has made such a big difference to our sleep pattern. Restful sleep, aches and pains virtually disappeared. Loving it.”

Helpful Report

Hello Ann, Thank you for your review! We're delighted to hear that you found the ordering process straightforward, the delivery was prompt, and the product information was helpful. It's fantastic to know that the topper has made such a positive impact on your sleep quality and alleviated your aches and pains. We hope you continue to enjoy the benefits of using it. Sweet dreams, Panda Team

“Excellent addition to your bed, great nights sleep everytime”

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“Ordered 2 Mattress toppers via Argos. Delivery as quoted within 2 days. Now opened and awaiting a good night sleep.”

Helpful Report

“Very comfortable”

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“Love panda bedding, we used some when we rented a holiday cottage in Cornwall before I got back home I ordered the duvet and on my return brought the pillows, can't recommend highly enough I really want the duvet covers but will have to save up”

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“Quick and fast from ordering and delivery”

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“Lots of straightforward information online, very smooth ordering process, free - and very speedy - delivery. Good price, especially with the introductory offer, which was taken off automatically at checkout - no having to enter a code - making it even better! This is, maybe, a little early to rate the product but, having just put it on the bed, the topper is of a of a weight and 'feel' to make me confident to post five stars. It fits well with the adjustable heavy duty elastic straps working a treat. One small observation - on delivery the box, although properly closed, wasn’t actually sealed, but all was well anyway.”

Helpful Report

Hello Jude, Thank you for your detailed review! We're thrilled to hear that you found our website easy to navigate, the ordering process straightforward, and the delivery prompt and free. We're glad you're pleased with the topper's weight and feel and that the adjustable straps are working well. We appreciate your feedback regarding the packaging. We'll investigate this to ensure that our packaging processes are optimized for secure delivery. Sweet dreams, Panda Team

“I have only used the topper for one night but it was lovely and comfortable! I’ve woke up without any aches which is rare nowadays. Hoping it stays this way. It was expensive but you get what you pay for.”

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“Great pillow. Comfortable and doesn't cause problems.”

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“Mattress and Pillows are excellent. I particularly LOVE the mattress; the pillow took a few days to get used to but now I'm a fan. The customer experience for delivery was not great, I was not told it came in two orders on different days or who was delivering what products - room for improvement on the communication but products are excellent.”

Helpful Report

Hello, Thank you for your review! We're delighted to hear that you're enjoying the comfort and quality of your mattress and pillows. Your feedback regarding the delivery experience is valuable to us. We'll strive to improve our communication processes to ensure a smoother experience for our customers. We hope you continue to enjoy your restful nights with our products! Sweet dreams, Panda Team

“Just got the topper...lm trying to get a guarantee...so cannot review yet”

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“So comfortable, cloud feeling 😊”

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“Replaced my old Topper with a new Panda Bamboo one purchased through Costco. Arrived well packaged with environmental friendly packing, topper looks good quality. Rolled it out and let it do its stuff. Really looking forward to sleeping on it tonight and hoping it helps with my joints.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that you've chosen our Panda Bamboo topper and that it arrived well-packaged and ready to use. We hope it provides the comfort and support you need for a restful night's sleep. Sweet dreams, Panda Team

“Lively mattress topper! It feels the same as a very expensive hybrid mattress!”

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“Delighted with my mattress topper. My mattress was making my back sore. This topper feels like it will improve my sleep now.”

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“We have several pillows and duvets for adults and kids, all very comfortable. The only issue we're ever had was with a super king duvet several years ago. The threading was coming out after delivery. I provided some photos, the staff were helpful and replaced it very quickly. We still have it in use today. We love their products and team. Very happy thank you.”

Helpful Report

Hello John, Thank you for your review! We're thrilled to hear that you and your family are enjoying our products and that they've been a great addition to your home. We appreciate you bringing the issue with the duvet to our attention. It's great to hear that our customer service team was able to resolve the matter quickly and efficiently. Thank you for your continued support! Sweet dreams, Panda Team

“Speedy delivery, well packaged and very comfortable to sleep on.”

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“Nice topper so far hopefully relieving back and hip discomfort soon”

Helpful Report

Hello, Thank you for your review! We're glad to hear that you're enjoying the topper so far. We hope it continues to provide relief from your back and hip discomfort. Please let us know how you feel after using it for a longer period. Sweet dreams, Panda Team

“Really comfortable to sleep on. It made a massive difference to the mattress I sleep on. I would say it helps with my bad back. worth the money”

Helpful Report

“Only received today but speedy delivery, easy guarantee process so let's see how the product performs.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that the delivery was quick and the guarantee process was straightforward. We hope you'll enjoy the product and look forward to hearing your feedback after you've had a chance to try it out. Sweet dreams, Panda Team

Panda London is rated 4.8 based on 10,179 reviews