Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,839 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service - ordered the evening of 28/12/24 and my item was delivered on the morning of 30/12/24! I am very much looking forward to putting this on my bed as the reviews are all 5 star so I know it’s going to be great quality.”

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“Best night's sleep in a long time! Zzzz...”

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“I haven't personally tried the Panda mattress topper yet, but my fiancee claimed that she no longer felt any pain in her shoulders after just one night sleeping on the new topper. Which makes me happy as it is definitely money well spent.”

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Hello, Thank you for your review! We're happy to hear that your fiancee experienced such a significant improvement in her shoulder pain after just one night of sleeping on the topper. It's fantastic to know that it's already providing her with the comfort and support she needs. Sweet dreams, Panda Team

“Fantastic”

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“Very impressed with item - pity intro/instruction leaflet printed on coloured card makes reading very difficult for people who have recently undergone extensive eye surgery, even with new glasses - had to use magnifier to read black on green; never mind, item seems to be superb!!!”

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Hello Malcolm, Thank you for your review! We're thrilled to hear that you're impressed with the quality of the item. We will certainly consider your feedback about the leaflet for future product improvements. Sweet dreams, Panda Team

“This mattress topper came top in best toppers feature online. Ordering was straight forward and safe delivery was on quick.”

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“I am very happy with the quality of the products I ordered and also the peace of mind of being offered a 10 year guarantee. The customer support is also excellent and professional.”

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Hello, Thank you for your kind words! We're thrilled to hear that you're happy with the quality of our products and that you appreciate the peace of mind that comes with our 10-year guarantee. We strive to provide excellent customer support and are glad that you found our team to be professional and helpful. Sweet dreams, Panda Team

“First mattress topper I have purchased would definitely recommend panda 🐼”

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“Feels very comfortable”

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“Fast delivery. Looks very good quality. Price was good about middle ground compared to the competition.”

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“Best sleep ever”

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“Product came well packaged and instructions were easy to follow. The mentioned smell upon opening was not as strong as I expected so no complaints at all. Can't wait to try it out once it's expanded a bit more!”

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Hello Jamie, Thank you for your review! We're glad that your topper arrived well-packaged and that you found the instructions easy to follow. We hope you enjoy many restful nights on your new topper. Sweet dreams, Panda Team

“I shall update the review after a few weeks. So far well packed, easy to carry and very simple instructions. I would advise use rounded scissors then pull apart easily. I have a deep mattress and the straps are long enough. New smell is not an issue.”

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“Very Very comfortable”

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“Love how eco friendly this product is, including all of the packaging and info leaflets”

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“Daughter really happy with her mattress topper and matching pillow - love the cute design - thank you Panda”

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“Making such a amazing mattress topper”

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“love the pillow my daughter got me. but hate the way i had to fill in theinformation on my computer re the guarantee”

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“I bought myself a topper and 2 hybrid pillows as I have Ehlers Danlos Syndrome. My daughter loves my topper so much that I just bought her one for Christmas too! Fantastic products, can’t rate them highly enough”

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Hello Deb, Thank you for your wonderful review! We're glad to hear that our topper and pillows have been so beneficial for you and that your daughter is also enjoying the comfort and support they provide. It's fantastic to know that our products are helping you and your daughter get the restful sleep you deserve. Sweet dreams, Panda Team

“The mattress topper is comfortable and good quality and also the pillow.The company gave good service.”

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Panda London is rated 4.8 based on 9,839 reviews