Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,839 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really comfy and just the right foam and size”

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“Great product delivered on time”

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Hello, Thank you for your review! We're glad to hear that you're happy with your product and the delivery time. Sweet dreams, Panda Team

“Great customer service. Clear information and communication. Delivered on time.”

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“All good so far. Mattress delivered timely and first two nights were a bliss.”

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Hello, Thank you for your review! That's great to hear! We're glad you're enjoying your new mattress so far. We hope it continues to provide you with many restful nights of sleep. Sweet dreams, Panda Team

“Very nice and Soft”

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“Feels like a cloud, definitely worth the investment”

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“Very comfortable products. Easy to use and easy to maintain.”

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“Bought as mattress to hard used straight from box and wow woke up with no aches”

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Hello, Thank you for the feedback! We're thrilled that our topper has made such a significant difference in your sleep quality, providing immediate relief from aches and pains. It's wonderful to know that you've experienced the benefits right away. Sweet dreams, Panda Team

“Had a good sleep Still adjusting but will give it more time”

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“Super comfy, no achey hips in the morning now”

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“Ordering was easy, delivery next day , pillow comfortable and gives a good night sleep recommend to anyone”

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“Had this for a hard mattress and it has made the bed really comfortable. Very good quality.”

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Hello, Thank you for your review! We're thrilled that our topper has transformed your hard mattress into a comfortable sleep haven. It's great to know that you're enjoying the quality of our product. Sweet dreams, Panda Team

“Great product, fast delivery and good value”

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“Great pillows, mattress topper and eye mask. All products fantastic and comfy, would highly recommend.”

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Hello Sebastian, Thank you for the review! We're glad that you're so happy with your Panda products. It's great to know that our pillows, mattress topper, and eye mask have all contributed to a more comfortable and restful sleep experience. Sweet dreams, Panda Team

“enjoying the topper so far”

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“Excellent service, price and delivery”

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“Quick,efficient service to order and helpful chat line. Comfortable products of good quality and good to know we have 10 year guarntee now we've rtegistered for it. would certainly recommend these products.”

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Hello Sue, Thank you for your review! We're so glad to hear that you're happy with your Panda purchase and the overall experience. It's wonderful to know that you found our customer service helpful and that you're taking advantage of the 10-year guarantee. We're committed to providing high-quality products and excellent customer service, so your kind words mean a lot to us. Sweet dreams, Panda Team

“There’s a learning curve here. At first I thought this would have been a no for me but 3weeks on and I started to love this hybrid and I think the comfort will only increase from now. In my own experience there’s at least 2 considerations to have when buying a pillow; widths of shoulders, size of head, and if the mattress is soft/firm or very firm. I have broad shoulders, 1.82cm tall and with a pinheaded. My problem though, is always been that when on my fave side (left) my head falls into the pillow, my spine is not aligned because my neck is bent. I have a firm mattress, so my shoulders are a bit pushed upwards also, but that’s not an issue if the pillow is also firm and my neck supported. With this hybrid pillow I was worried about the same old problem with me, Head not supported and falling inside the pillow, the same way I’m laying. The first night and for the first time, I had the opposite happening; pillow was pushing my head upwards, the way some ppl describe it as pillow been too tall. Took me a good 4/5 might to break into the firmness of this pillow and now I find it incredibly comfy, still working on the on my back position; it still pushing my head upwards a bit too much and that effect would be worse if you have a soft mattress. Quality is terrific as is the super fast delivery. For me all in all, absolutely excellent product.”

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“Very professional company. Pillow arrived very quick, good communication. The Hybred Bamboo Pillow feels perfect for my neck. Very easy to register the guarantee. I'm very happy .”

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Hello Steven, Thank you for your feedback! We're thrilled that you're so happy with your new Panda Hybrid Bamboo Pillow and the overall experience. It's great to know that the pillow provides the perfect support for your neck and that the ordering process was smooth and efficient. Sweet dreams, Panda Team

“Used a Panda mattress topper when visiting son. Brilliant value for money, great quality and best of all magical to sleep on!”

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Panda London is rated 4.8 based on 9,839 reviews