Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,890 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable”

Helpful Report

“Good price and value”

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“Delivery and order easy from Amazon. It was £6 cheaper through Debenhams but not next day delivery. It would have been better had it come with a polythene cutter to avoid accidents when unwrapping and even though it says be careful, the wrapping was that tight it was difficult especially if one is older. But overall the process was painless.”

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“Excellent product and value so fary”

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“Incredibly comfortable mattress topper and great addition to our camper van - very happy!”

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“Super comfy and supportive - love it!”

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“Super comfy and supportive - love it!”

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“Very comfy!”

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“Very smooth buying and delivery”

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“Improved back ache”

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“Very happy with theTopper I ordered. It arrived on the date given! Great to sleep on, hoping it will help my back problem!”

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“Great product”

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“Pillow too hard for my neck. Been 6 working days and no email yet on how to return when they said 48 hours to expect a phone call on how to return. Not great service.”

Helpful Report

Thank you for your feedback and we sincerely apologise for the inconvenience. Our Calls Team is available Monday - Friday 9 am to 5 pm. We have noticed that you filled out the returns form for your Hybrid Pillow on June 23rd, one of our team members replied to your request on the same June 23rd (we haven’t received any communication from you prior to this). Can we kindly check with you if our reply has landed in your spam folder? We are happy to help you with the return process. Alternatively, please feel free to call us at 0208 935 5380 Mon-Fri, 9 am to 5 pm. Looking forward to hearing from you. Panda Team.

“Just got this today looking forward to using it xx”

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“Great item, really quick delivery”

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“So easy to order and have delivered without undue delay. Lovely products, well presented in their panda bamboo bag for life.”

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“Lovely mattress topper, wanted a firmer topper very comfortable when you have back issues. This is my second purchase. Also cover easy to remove to wash and fits well again after removal. Quick delivery good service, Recommend.”

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“Amazing product and support.”

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“So very comfortable, no matter the room temperature.”

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“Great product lovely soft and comfy Very fast delivery Very well wrapped Definitely recommended”

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Panda London is rated 4.8 based on 9,890 reviews