Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,847 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, the mattress topper arrived the next day.We have slept on this for 2 nights.I have found it very comfortable but my husband has complained of backache. I would also like to purchase a mattress for our other bed but my husband is reluctant. Your mattresses state that they are medium to firm,where as we would like a medium to soft.”

Helpful Report

“Very good and comfortable mattress topper.”

Helpful Report

Hello Jim, Thank you for your review! We're glad to hear that you're happy with your mattress topper. Let us know if you have any questions or concerns. Sweet dreams, Panda Team

“very comfy”

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“Comfortable night sleep”

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“Excellent product very satisfied”

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“Easy ordering with quick delivery. Bought for use in our campervan after many recommendations on VW Campervan sites. Have yet to use it in the van, but just testing it quickly at home it is exceedingly comfortable.”

Helpful Report

Hello Vanessa, Thank you for your review! We're glad to hear that your online ordering experience was easy and the delivery was quick. We're excited that you've chosen our topper for your campervan and hope it provides you with many comfortable nights on the road. We look forward to hearing about your experiences using it in your van. Sweet dreams, Panda Team

“Early days but looks great on our bed. Awaiting the expansion prior to actually lying on it.”

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“Very good construction, nice feel to it, good delivery and packaging , will try it out tonight”

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“Easy to complete online purchase of mattress topper. Delivery was very swift and our guest room bed is now extra comfortable!”

Helpful Report

Hello, Thank you for your review! We're glad to hear that your online shopping experience was easy and convenient, and that the delivery of your mattress topper was swift. We hope your guests enjoy the added comfort in your guest room. Sweet dreams, Panda Team

“Recommended from friend”

Helpful Report

“The mattress topper arrived in recyclable packaging, which is a big plus! At first glance, it looks well-made and feels cozy and comfortable. However, after registering for the 10-year warranty, I haven't received a confirmation email, which is a bit concerning. This happened with a couple of other registered products as well, had to contact customer service. Otherwise, I’m very happy with the product’s initial quality and comfort level.”

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“Great topper”

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“The most comfortable mattress topper I have ever purchased.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that our mattress topper has exceeded your expectations and provided you with the utmost comfort. Sweet dreams, Panda Team

“Exactly what was needed for a hard mattress.”

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“Amazing product would highly recommend”

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“Just started using my mattress topper. Most comfortable night I've ever had. Fantastic nights sleep!”

Helpful Report

Hello Paul, Thank you for your review! We're thrilled to hear that you've already experienced such a significant improvement in your sleep quality with our mattress topper. We hope you continue to enjoy many more restful nights. Sweet dreams, Panda Team

“Feel nice and snuggly, not too warm and not too cold. Would have liked it to be a bit fluffier and a bit lighter but all round a good duvet!”

Helpful Report

Hello, Thank you for your review! We appreciate your feedback on the weight and warmth of the duvet. We're glad you find it comfortable and cozy, and we'll take your suggestions into consideration for future product development. Sweet dreams, Panda Team