Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 10,412 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 10,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing pillow helped my sleeping no end and I no longer have neck issues”

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“Re mattress topper - Super comfy, easy to set up and I love there is a 10 year guarantee.”

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“Great products and service! So happy with my bamboo duvet and hybrid pillow”

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“Ordered on line from Panda site which was easy.Bought Panda bamboo hybrid pillow and spare pillowcase cover which arrived promptly in sturdy cardboard box and plastic bag.Pillow is lovely comfortable and great to sleep on giving a good nights rest no more neck pain..Best pillow i have had and comes with a 10year guarantee.Very pleased with my purchase.”

Helpful Report

Hello June, Thank you so much for your wonderful review! We are absolutely thrilled to hear that our pillow has put an end to your neck pain and is giving you the restful sleep you deserve. And of course, that 10-year guarantee is there so you can rest easy for a long time to come. Sweet dreams, Panda London Team

“I have a few different Panda items and I have always been very happy with them . I also appreciate the prompt delivery service.”

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“Amazing mattress cover! So soft and comfortable”

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“Fourth one I’ve bought of these, all the family has one, they’re perfect.”

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“Wow im so impressed with there matteress topper that ive just ordered the duvet as well. I have M.E, Fibro, Osteo, EDS and hip bursas, I slept really well, I was cool to, no over heating and best of all no hip pain. It's fitted on top of my Opera ultimate profiling matteress which was to had this topper makes it perfect.”

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“We bought a Bamboo mattress topper having been told how good they were by our son and he was absolutely right . Great product , very comfortable.”

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“If you order direct with Panda, its not until after delivery and when you come to register your purchase online with Panda that you release that you have lost out on 10% discount of your 1st order! That has left a bitter taste in my mouth I have to say. SO BEWARE ! Not able to comment anything yet on the product......just received.”

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“Brilliant products! The bamboo hybrid pillow is amazing, no more sore neck just great sleep. Mistakenly ordered the wrong size of topper but Panda customer service were fantastic and helped secure an exchange very quickly.”

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“Great topper very comfortable”

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“Great delivery and product.”

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“Just good genuine customer service I have complained but they are handling very efficiently so far”

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“Great mattress topper. Our bed is sooo comfortable now and great nights sleep. Thank you 🤩”

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“About one week with the mattress topper now. It feels great. My partner also approves. Registration for the guarantee had excessive questions to answer on product feedback/ how we found out about the company in my opinion. Delivery was very quick. On the higher end of the price scale but pleased with the quality and eco-friendly aspect. Cannot comment on returns/ refunds etc as not used. Definitely seeing why there is so much positive feedback. :)”

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“I am only 2 nights in with my topper but it has already improved my sleep, massively! I won't lie, I was skeptical and didn't think it ease my hip, shoulder and back pain but it has. 2 days in a row I have woken and felt like I have slept/rested well. I have a shoulder injury that I've been battling for 2 years, along with the recent squat pull, hence the hip pain. And I suffer with good old osteoarthritis of the spine due to the menopause and the odd night of all joints hurting. I have found that I get toasty on this topper during the night but I have been readjusting myself and getting back off again quickly. Fingers crossed this is a short term effect that my meno temp gauge is adjusting to. I have always loved my firm mattress (the firmer the better) but my body doesn't like it these last few months, so rather than having to buy a new mattress (nothing wrong with the one I have) I researched toppers and opted for Panda. Plenty of instructions on the box and on the instruction pamphlet inside. 10 year guarantee which I hadn't noticed initially. I am tempted to buy a pillow as well now.”

Helpful Report

Hello there, Thank you so much for your detailed and honest review! We are thrilled to hear that after just two nights, our topper is already providing relief for your shoulder, hip, and back pain. It’s wonderful that you’ve found a way to upgrade your firm mattress and get the rest you deserve. Sweet dreams, Panda London Team

“I ordered a mattress topper and so far it's been very comfortable and has helped my partner with her back aches!”

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“Lovely topper. It no longer hurts to turn over in bed!”

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“I have tried many mattress toppers in the past . This product is amazing Keeps you cool and comfortable and have a great nights sleep now . Will definitely recommend to others Well worth the price and delivery was very quick”

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Panda London is rated 4.8 based on 10,412 reviews