Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,859 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow!!! I have had a Panda mattress topper in the past and found it extremely comfortable but far too hot to sleep on. I thought I would never be able to experience the comfort of memory foam again. However, the Panda topper with HydroFoam is truly amazing. It is supremely comfortable but doesn't make me feel too hot. Had I known about the introduction of the new technology I would have bought the topper earlier. No matter, I had a wonderful night's sleep last night and look forward to many more.”

Helpful Report

“Great products, great price”

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Hello Charles, Thank you for your review! We're thrilled to hear that you're satisfied with both the quality of our products and the value they offer. Sweet dreams, Panda Team

“After a stay in hospital then respite, I returned home with a sore neck. My care team organised some physio & my neice researched new pillows. She found the Panda hybrid, said it wasn't cheap but the reviews were positive & it had a trial period. After a couple of nights my neck was starting to feel better & my sleep was undisturbed. Decision made, it's a keeper 👌”

Helpful Report

Hello, Thank you for your review! It's wonderful to know that the pillow is providing the support and comfort you need, especially after a challenging time. We're glad your niece did her research and found our product. It's a testament to the positive experiences of other customers. Sweet dreams, Panda Team

“Very easy and quick to register guarantee”

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“Stayed at a friends house who had a mattress topper and it was great so I ordered one for myself. Will also take this camping to go on top of our airbed for extra comfort!”

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Hello, Thank you for your review! We're thrilled to hear that you were impressed with the topper at your friend's house and decided to purchase one for yourself. We hope you enjoy the added comfort and support it provides, both at home and on your travels! Sweet dreams, Panda Team

“Great item and very comfortable. Relieved my mum's back pain.”

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“I was sceptical about how a mattress topper could revolutionise a bed so much (having tried others from Silentnight etc) but it's transformed the budget sofa bed into a hotel like experience”

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Hello George, Thank you for your review! We're thrilled to hear that our topper has exceeded your expectations and transformed your sofa bed into a hotel-like experience. We're glad you're enjoying the comfort and support provided by our product. Sweet dreams, Panda Team

“Would and have recommended this to many people. I have permanent nerve damage in my back and leg and this has made an immense difference to a mattress we use at our other property. I have a good mattress at home , but I bought a 2nd topper to enable me to take on our Airbnb travels ..like my little comforter with me 😀 ( some properties have BAD mattresses!) I now know that with the comfort of the Panda topper I can be assured I’ll sleep well, enjoy my break as I should, without the worry of aching, sleepless nights etc. So, thanks for a great product, great price and so easy to clean and look after with care. Very pleased customer. Liz”

Helpful Report

Hello Liz, Thank you for your incredible review! We're thrilled to hear that our topper has made such a significant difference in your sleep quality, especially considering your condition. It's fantastic to know that it's providing the comfort and support you need, allowing you to enjoy your travels without worry. Thank you for your continued support! Sweet dreams, Panda Team

“Just arrived Wednesday ordered Monday! Super fast just waiting on expansion now and hopefully great nights sleep tomorrow”

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“First night of pain free sleep for a long time with mattress topper”

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“So far so good! I have just used it for a couple of days, I need to see it working in the long term but happy so far!”

Helpful Report

Hello, Thank you for your review! We're glad to hear that you're enjoying the topper so far. It's great that you're already noticing positive results after a few days of use. We hope you continue to experience the benefits in the long term. Sweet dreams, Panda Team

“Ordered on line Monday received it Tuesday morning by DPD. Good price and guarantee. Very impressed by company. In a holiday cottage tried to get the make thought it was a dog paw logo but found the correct product on line.”

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“Absolutely fantastic customer service. Evri had - of course - failed to deliver the topper but Panda rearranged delivery and I had the topper the next day thanks to DPD.”

Helpful Report

Hello, Thank you for your review! We're glad to hear that our customer service team was able to resolve the delivery issue promptly and efficiently. It's fantastic that you received the topper the next day thanks to DPD. We appreciate your understanding and patience. Sweet dreams, Panda Team

“Very fast delivery service”

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“Only my first "morning after" using my Panda mattress topper. When I woke up and stretched, it was noticeable that my joints felt much less stiff. I had a supremely comfortable night's sleep, and looking forward to more!”

Helpful Report

Hello Rosemary, Thank you for your review! We're thrilled to hear that you're already experiencing the benefits of using our topper after just one night. It's fantastic to know that it's providing relief for your joints and improving your sleep quality. We hope you continue to enjoy the benefits and wake up feeling refreshed each morning. Sweet dreams, Panda Team

“Having bought mattress toppers before from Panda and been very happy with them I decided to buy them for my other beds. Obviously not the cheapest but the quality stands out above the competition. Delivery was quick and well packaged. Overall very satisfied and happy with m purchase.”

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“Fabulous topper, comfortable and cosy.”

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Hello, Thank you for your review! We're thrilled to hear that you're loving the comfort and coziness of your new topper. Enjoy your restful nights! Sweet dreams, Panda Team

“Very comfortable. Bought the mattress topper, the hybrid pillows and the french bamboo bed linen and extremely happy with the purchase.”

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“Easy to order - fast delivery - excellent product and price (ordering direct was cheaper than Amazon due to offer) very happy customer, would highly recommend.”

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“Great quality at a good price, turned our bed into a comfortable one”

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Panda London is rated 4.8 based on 9,859 reviews