My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,034 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 12th April 2026

1170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your web site. Very user friendly. I wish that we had a shop on this side of the pond that was as good as you are.I would give every item that I have purchased from you the top rating. Because of the Ocean between us it takes a while for my package to arrive but. It is well worth the wait. Thank you very much.”

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Posted 9 years ago

“It is very good with a Quick expedition and a fast reaktion.”

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Posted 9 years ago

“Very pleased with the doll, (Rosie), which looks even prettier than the photograph. Both the doll and the outfit are made from very good quality materials. I ordered in good time for a birthday, but needn't have worried as delivery (and response to my questions) was speedy. Very satisfied with the service and the product.”

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Posted 9 years ago

“I recommend My Doll Best Friend shop. Here very sympathetic managers work, will always answer all questions (I had many questions) and will prompt how it is better to make. They show consideration and yours faithfully for the buyer. Processing of the order bystry. Order, you won't regret. My best regards of My Doll Best Friend, prosperity to your shop.”

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Posted 9 years ago

“Have purchased twice from My Doll Best Friend in the last couple of months. Both times my dolls have been shipped promptly and arrived in good time without any hiccups. Communication is excellent and I would have no hesitation in recommending this company to friends.”

My Doll Best Friend 5 star review on 20th January 2017

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Posted 9 years ago

“I completely reccomend this online store for their commitment to offering the best service possible. My experience each time I have ordered has been faultless. Excellent communication & customer service. My order arrived promptly as stated & I have been delighted each time with the quality & value of my purchases. I will definately be ordering again in the near future.”

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Posted 9 years ago

“Always receive excellent service and helpful advice. Goods packaged well and arrive promptly.”

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Posted 9 years ago

“My Doll Best Friend is an excellent online shop, with a lot of attention given to customers. Communication and speed of delivery is at full marks, thank you so much for such a great service. I have already recommended you to a couple of my customers and will continue to do so. Thanks - and especially for the lovely surprise of free next day delivery, that was so kind of you xx”

My Doll Best Friend 5 star review on 16th January 2017

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Posted 9 years ago

“I highly recommend My Doll Best Friend. Great customer service and fast shipping to the US. I'll definitely will be ordering from them again!”

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Posted 9 years ago

“This is a beautiful doll. I am smitten. It feels a nice weight and the shop photo is a very good representation of what I bought. The parcel was well package and arrived quickly and safely. Thank you.”

My Doll Best Friend 5 star review on 13th January 2017

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Posted 9 years ago

“What a beautiful doll I love her green eyes and freckles I am a faithful doll dolls of the designer hildegard gunzel congratulations for this new achievement and bravo for your dynamist and quick sending my purchases very friendly”

My Doll Best Friend 5 star review on 10th January 2017

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Posted 9 years ago

“Ordered 27th December, not realising the store was closed, but once open again my dolls shipped quickly. Leaving the UK Friday and arriving at my door in Australia at lunchtime Monday!! Customer service responded quickly to my email as soon as they returned to work. My thanks to all concerned, I shall return for more dolls shortly! Sandi X”

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Posted 9 years ago

“A beautiful doll which arrived quickly and in perfect condition. I have always been very satisfied with the service I have received from My Doll Best Friend and would not hesitate to use them again.”

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Posted 9 years ago

“Lovely item as described, and quick delivery especially over Christmas”

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Posted 9 years ago

“Both dolls arrived quickly, my granddaughters loved them and have been taking them everywhere since Christmas. They love being able to put a dummy in their mouth and that they are able to fit in newborn size baby clothes. Had 2 very happy granddaughters over Christmas”

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Posted 9 years ago

“Doll came quickly and the quality is outstanding.”

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Posted 9 years ago

“Quick delivery and the dolls are beautiful Thank you”

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Posted 9 years ago

“Thank you for my recent order - my 5year old bespectacled niece was particularly OVER THE MOON with her doll glasses that match her own, now her new lilah and her are truly mother and daughter!! Efficient delivery and good communication.”

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Posted 9 years ago

“Rosie is just as beautiful as I had hoped her to be. My 6 year old grandaughter is thrilled. I have no hesitation in recommending My Doll Best friend to anyone.”

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Posted 9 years ago

“The boxes came a long way, and they were crushed on one end. Thankfully the dolls were okay. I would suggest when sending a doll box within a shipper box, and the inside box is smaller, it needs some filling around it. I know ultimately the postal system is responsible for safe delivery. When I picked up the boxes (that were taped together on the outside), the postal clerk said, "I hope nothing is damaged". I'm truly glad everything was okay. I have to say I absolutely HATE the way manufacturers pack the dolls. First of all, the dolls are so tightly secured in their box, it's ridiculous! They have twist ties, plastic molds around the head and sometimes limbs, those plastic staples in the clothing, and something I have never seen before -- a little wisp of hair was sewn to the front of 2 of my girls' shirts. What is that about? My 2 girls have/had rubber bands so tight in their hair, I can't believe the exaggerated indentations. One of these girls had a horrendous hairstyle with her hair twisted around the rubber band, so now her hair looks awful. She looks like she could fly away. This is a shame, as the dolls are basically beautiful. I don't know how to fix that hair to make it look "human". I know about hot water dunks, but that's usually for wigs and not rooted heads. Overall, I love the dolls. I just have to think of a way to fix their hair.”

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Posted 9 years ago

My Doll Best Friend is rated 4.9 based on 2,034 reviews