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My Doll Best Friend Reviews

4.9 Rating 1,864 Reviews

98 %

of reviewers recommend My Doll Best Friend

Company Reviews

Product Reviews

4.9

Based on 1,864 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 27th April 2024

My Doll Best Friend 4 star review on 24th April 2024

My Doll Best Friend 4 star review on 23rd April 2024

My Doll Best Friend 5 star review on 15th April 2024

My Doll Best Friend 5 star review on 24th March 2024

My Doll Best Friend 5 star review on 8th February 2024

My Doll Best Friend 5 star review on 2nd February 2024

993

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Doll Best Friend has wonderful customer service! Thank you for my beautiful doll, her quality is outstanding. Fast international shipping and friendly communication. Thank I‘m glad to deal with you! I will be back to order more. I highly recommend My Doll Best Friend to everyone!My Doll Best Friend has wonderful customer service! Thank you for my beautiful doll, her quality is outstanding. Fast international shipping and friendly communication. Thank I‘m glad to deal with you! I will be back to order more. I highly recommend My Doll Best Friend to everyone!”

My Doll Best Friend 5 star review on 17th April 2019

Posted 5 years ago

“Great experience! Prompt communication, good package and fast shipping. I really love the way MDBF team hear their clients. Will be back with more purchases for sure!”

My Doll Best Friend 5 star review on 10th April 2019

Posted 5 years ago

“Bought this item for my daughter's Corolle Les Cheries doll. The quality is lovely and the outfit itself is very sweet. Thank you for the wonderful service, will definitely be back! X”

My Doll Best Friend 5 star review on 19th April 2017

Posted 7 years ago

“Last week I made my first purchase here in this wonderful shop,I orderd a Fun in Faith Esther. This adorable doll arrived in only 3 days-I am in Germany!!!She had been packed very nicely,and i could track the parcel all the time. Thank you so much,I am sure to buy again here in your great shop!”

Posted 7 years ago

“I ordered Clara 2016 and received her over a little of a week later to USA from UK. I was pleasantly surprised at the fast delivery. I received an email with tracking number the next day. I fell in love with this doll the minute she arrived. Clara was packaged in a strong box and I am very happy with the transaction. I have my eye on another doll and will not hesitate to order from her again. The only thing I wish they would add to site is the US dollar conversion table. I had to go elsewhere to find out her cost in US dollars. But I will be back with new orders in the future for sure. Clara 2016 eyes are remarkable and pictures do not do her justice. She is a beautiful redhead.”

Posted 7 years ago

“Great product, perfect for my needs. Great communication and speedy delivery. Many thanks.”

Posted 8 years ago

“Good choice of little doll's shoes Bon choix de chaussures de poupées”

Posted 8 years ago

“Shopping with Maxine at My Doll Best Friend is a genuinely wonderful experience. The variety and quality of beautiful things to choose from is amazing and customer care is second to none. She offers a very friendly, efficient and super-fast service and goes above and beyond expectations in helping to ensure everything is right. I always have total confidence in placing an order and I would heartily recommend My Doll Best Friend to anyone who loves dolls. Thankyou Maxine!”

Posted 8 years ago

“Always be assured of the finest service at My Doll Best Friend.Maxine will be able to answer any questions you may have regarding your doll or accessories. She will send your item in double quick time. As soon as your order is in, it is processed. Updates are sent daily , so you are able to track your package. If you are not happy with your purchase you may return it. No problem.”

Posted 8 years ago

“As an adult collector, I have been shopping with My Doll Best Friend for a few years now and highly recommend this shop. They have such an incredible collection of fine- quality dolls with very good prices. Its always exciting to see what new additions are being added to their stock. Dolls that would be extremely hard to source in the UK are available at this shop. The service is premium with great information on shipping and so well packed. Customer service is always ready to offer help. I will forever continue to shop at My Doll Best Friend”

Posted 6 months ago

“Thanks a lot! It was the present, and it was very beautiful and awesome!”

My Doll Best Friend 5 star review on 14th May 2023

Posted 11 months ago

“My favorite online dolly shop. Always a pleasure to shop with MDBF. Wonderful unique collections of dolls and accessories. Quick to ship with tracking. The best online Dolly shopping experience. Thank you Maxine and staff for a heartfelt experience. #TOBEEADOLL”

Posted 11 months ago

“I received my Zwergnase Nili 3 today and am absolutely delighted with her, she gorgeous!! I also love her clothes and the fact they are made with button closures and not Velcro. I did have a need to email as she was delayed in Belgium, however the exceptional service I always receive from My Doll Best Friend (especially with the time difference) will always keep me coming back, I cannot recommend them highly enough.”

My Doll Best Friend 5 star review on 6th March 2023

Posted 1 year ago

Thank you so much for your very kind words and the much appreciated 5 stars. We are delighted you are happy with your doll and it's always good to know our back up is sufficient when you need it! She is exquisite in your photo and it's really a joy for us to see this. We love the dolls and there is nothing like seeing a beautiful doll in a new home as they always look different and this brings us a lot of joy. Good information regarding the quality of the clothing too. Thanks so much again! My Doll Best Friend

Posted 1 year ago

“I absolutely love this site/shop. It’s allowed me to quickly access dolls mostly originating in USA without huge delivery costs and waiting times. Delivery is cheap and quick and there are a range of ways to make payments including in instalments. I’ve recommended the site to other doll collectors”

Posted 1 year ago

“Trusted website. Quality products. Excellent communication throughout the process and easy to do. I can't recommend My Doll Best Friend enough: the doll I have bought for my daughter is just beautiful and I received emails so often I felt like the owner and I were also best friends! It was so secure and made me feel really confident in my purchase. Thank you. Highly highly recommended!!”

Posted 1 year ago

“Exceptional service from MDBF as always. My adorable Little Kidz Zoe doll arrived in record time. I very highly recommend MDBF to all lovers of beautiful dolls. Their selection, quality and ease of ordering is the best around!”

My Doll Best Friend 5 star review on 16th October 2022

Posted 1 year ago

“MDBF is a wonderful doll shop offering a wide variety of all kinds of dolls. Moreover they are very much up to date and provide the newest release and information. Whenever special editions are quickly sold out in Germany they have some of them in stock most times. The process of order and delivery is easy and transparent; if any problems, they help you. Just need a bit patience sometimes. I'll definitely buy again!”

Posted 1 year ago

“10 Stars , I would highly recommend this doll shop , Love my Gotz Doll and outfit , I also have rainbow on preorder ,Always a pleasure to order from this business. Fast shipping to the US, I cant say enough about this shop very happy :)”

Posted 1 year ago

“Starlette Delphine is limited edition with thick blonde hair and blue eyes with a pretty face. Her outfit is made from very good quality fabric. Transaction with MDBF was great from start to finish with any questions answered great communication. Thank you Maxine.”

Posted 1 year ago

“I ordered the most beautiful doll from My Doll Best Friend. It was just perfect for my daughter’s first birthday. It arrived quickly and was even more lovely than the photos! The service was great, the doll well packaged and it arrived super speedy!”

Posted 1 year ago

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My Doll Best Friend is rated 4.9 based on 1,864 reviews