My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,009 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just made my first purchase from My Doll Best Friend and couldn't be happier or more satisfied. I purchased limited edition Gotz Rosie on Saturday and had her here in US on the following Thursday!! Truly amazing doll, and truly amazing service. I will be purchasing again and would recommend MDBF,Ltd to anyone looking for great dolls and outstanding service. Thank you very much.”

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Posted 8 years ago

“I have nothing but good to say about my experience with My Doll Best Friend Ltd. The level of customer service is well above what is expected. For example, I saved 25% on the shipping of my most recent order because I was contacted and told that the cost was due to the size of one box. The contents were repackaged. I would not have thought about this option if I had not been contacted. Many, many thanks!”

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Posted 8 years ago

“Really good service and quick delivery. Really beautiful doll. My niece was delighted with her.”

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Posted 8 years ago

“Very good choice of dolls for all budgets and lovely accessories for them also at a good price. Very good service. The doll was well packed and really beautiful. The package arrived within a couple of days and I was informed of its progress by email. It is so nice to have an online Company that sells unusual dolls when you have small granddaughters.”

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Posted 8 years ago

“very pleased at how efficient my order was dealt with and the excellent communication given throughout great service and would highly recommend to others.”

My Doll Best Friend 5 star review on 17th October 2016

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Posted 8 years ago

“Maxine was very friendly and helpful. Many thanks kindest regards”

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Posted 8 years ago

“The doll is just perfect, carefully packaged and the shipping was fast.”

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Posted 8 years ago

“Delivered in time, everything as described.”

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Posted 8 years ago

“Wonderful service , Beautiful Dolls , Fast delivery ,Attention to detail for customer service 100% many thanks for all your help and support Jenny”

My Doll Best Friend 5 star review on 11th October 2016

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Posted 8 years ago

“My Doll Best Friend Ltd is the best online doll store which I have ever encountered. The range of dolls, dolls' clothes and other doll related items is incredible. Maxine is extremely helpful and makes doll shopping a very pleasurable experience. Everything is beautifully packed and arrives on time. I look forward to buying from My Doll Best Friend again and again in the future.”

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Posted 8 years ago

“I ordered Holly - my first Boneka doll - and couldn't be happier! She is the perfect little sister to my Little Darlings. Ordering was very easy and she arrived within four days (very impressive as I put my order in on a Saturday). Fantastic communication and service is the norm at My Doll Best Friend! Will definitely be ordering again. Thank you!”

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Posted 8 years ago

“i'm very glad to have bought the boneka doll, beutiful and quickly arrived by me in South of France: quite a gift!”

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Posted 8 years ago

“Quick delivery ,emails confirming order and shipping updates ,in fact a perfect transaction whenever i shop at My Doll Best Friend . .”

My Doll Best Friend 5 star review on 8th October 2016

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Posted 8 years ago

“I have very quick become a dolls of a high quality. I am happy”

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Posted 8 years ago

“I can't praise the team at My Doll Best Friend enough! They are unfailingly helpful, patient, cheerful and friendly. Nothing is too much trouble, even at this busy time of year. Thank you again!”

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Posted 8 years ago

“Very satisfied with my first order : lovely dolls ; fast delivery :-) Jeanne (France)”

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Posted 8 years ago

“Bin sehr zufrieden mit Puppe und dem Servic . Schneller Versand und netter Kontakt. Sehr gerne wieder .”

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Posted 8 years ago

“Everything is perfect!. We love your doll shop. Thank you so much for the prompt and excellent service.”

My Doll Best Friend 5 star review on 4th October 2016

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Posted 8 years ago

“My order delivery was prompt and packaged nicely. This was my second order from My Doll Best Friend, Ltd and will certainly not be my last - thank you so much!”

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Posted 8 years ago

“Received my doll and she was just perfect. Thank you so much. Delivery was so fast all the way to Australia”

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Posted 8 years ago

My Doll Best Friend is rated 4.9 based on 2,009 reviews