My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,034 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 12th April 2026

1170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality dolls. Great price. Great staff.”

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Posted 9 years ago

“I have purchased a number of Gotz and Kids n Cats items from My Doll Best Friend that I have been unable to get in Australia. The service has always been excellent, the cost of postage very reasonable and quick. The check out page is easy to negotiate and gives the option of currency.”

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Posted 9 years ago

“It seemed like eternity, waiting for my order to be delivered (from UK to US) but really was only 2 weeks! And SO worth the waiting! Fun in Faith Esther Princess is just perfection...the costume so lovely, the doll beyond expectation! I also ordered a pair of Las Amigas sandals for my Wellie Wisher doll--not sure if they would fit--but am happy to say, they fit perfectly. Esther has now changed from her Princess outfit into a dress & hat that I sewed for her. ( photo)”

My Doll Best Friend 5 star review on 31st March 2017

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Posted 9 years ago

Dear Carol, Very many thanks for your review and for 5 stars which we really appreciate. We can hear how enthusiastic you are about all your items, which is great! It might be worth trying our express courier shipping to USA if you prefer speed over economy. Parcels will reach you in about 3 days on that service! Thanks again. Best regards, the whole Customer Service Team

Posted 9 years ago

“I recently bought Gotz Clara 2016 from the Happy Kidz collection. She's gorgeous! Communication and customer service from My Doll Best Friend was 1st class. I highly recommend this excellent company.”

My Doll Best Friend 5 star review on 29th March 2017

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Posted 9 years ago

“I have had a couple of dealings with My Doll best Friend Ltd and always found them to be very friendly and helpful. The parcels are always well packed and arrive promptly. I would recommend this company.”

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Posted 9 years ago

“Doll is perfect, we really liked. Thank you. we definitely will want another!”

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Posted 9 years ago

“Great service the clothes arrived within 2 days. Daughter loves them :-))) thank you. Will order again.”

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Posted 9 years ago

“I am extremely please with the speed my questions have been answered. They have also helped me with pattern questions and future doll questions. You will not be disappointed in this company.”

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Posted 9 years ago

“Ordered a Gotz Happy Kidz Emma doll on March 7th .......she arrived on March 13th. I am very pleased with this company, and how quickly, and efficiently they get orders processed, and delivered ....especially to those of us in the U.S. The dolll is even more stunning in person, and out of all my dolls Madam Alexander, Journey Girls, Be My Girl ...what-have-you, she is my absolute FAVORITE!!!! I'm so glad I spent the money to get her, she is worth every dollar ( more so than the American Girl dolls).”

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Posted 9 years ago

“II received my doll within less than a week after ordering.”

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Posted 9 years ago

“I recently bought two Gotz dolls and am delighted with them both - they are beautiful dolls and will be very much enjoyed.”

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Posted 9 years ago

“Wonderful company, fantastic customer service and fast delivery, couldn't fault it and my daughter loved her doll! Many thanks, you made her birthday”

My Doll Best Friend 5 star review on 17th March 2017

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Posted 9 years ago

“Just recently took delivery of Kitty for my daughter's 11th birthday. Delighted with the doll and the other accessories purchased. Speedy delivery, well packaged. Definitely recommend.”

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Posted 9 years ago

“Gotz Doll Elisabeth arrived very quickly and when I wanted to change the doll to the 2016 model, the company were very accommodating with excellent customer service. Thank you - would highly recommend.”

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Posted 9 years ago

“Very fast delivery and was kept informed about when it was coming.The boots I bought are wonderful too,many thanks”

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Posted 9 years ago

“Perfect. Kitty and Rosie are wonderful, ordered in the morning and shipped the same day. Arrived very quickly. I just found that the shipping costs are high for a shipment to France, this really is a brake for purchases. Congratulations to the entire MDBF team.”

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Posted 9 years ago

“Your shipping is very fast, thank you. The dolls are very well made. I would like to see more dolls with bangs, red hair, green eye's. Bang's on these dolls make their face's look soft. I will be purchasing more, when I find one with bangs, red hair and the cute little spots on the face. Thank you again Vall”

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Posted 9 years ago

“The doll is excellent, especially pleased to offer a series of Gotz, I could not resist and ordered both) Unfortunately, waiting for delivery to Russia for a long time, England was delivered to me instantly! I hope that over time, the delivery time to other countries is still cut.”

My Doll Best Friend 5 star review on 11th March 2017

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Posted 9 years ago

“I love this site ! I can't believe the choice of dolls they have and the amount of very helpful information there is. All of my questions have been answered quickly. I will definately be buying from here agian....very soon :)”

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Posted 9 years ago

“My Doll Best Friend has such a large range of dolls, doll clothes & accessories. Everything I have ever purchased is a high quality product. Questions are answered quickly, having the assurance of direct communication is always appreciated. Shopping at My Doll Best Friend is always a pleasant experience.”

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Posted 9 years ago

My Doll Best Friend is rated 4.9 based on 2,034 reviews