My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,034 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 12th April 2026

1170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another delivery from MDBF arrived promptly and well-packaged. (Beautiful Effner doll.) Communication updates are always very good. I recommended MDBF to a friend and she has just purchased a "lovely" Las Amigas doll for her granddaughter.”

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Posted 9 years ago

“I was very happy with the fast delivery of my doll. The doll was exactly what I wanted. thank you.”

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Posted 9 years ago

“Maxine was very helpful when I asked for advice about buying Savannah standard size. She arrived quickly. I love the way this brand tie ribbons around the doll to protect her and her hair is neatly in place with a hair net on. Savannah face is stunning and her face paint looks beautiful as it compliments for face. Her wig is of good quality and has a lovely shine. Her vinyl is a nice shade and Ilove her sailor outfit which has been made very well. Savannah stands extremely well. I recommend you buy this doll you will not be disappointed highly recommend Savannah.”

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Posted 9 years ago

“Have ordered from MDBF many times always been totally satisfied. Will certainly order again. Many Thanks.”

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Posted 9 years ago

“When I first started to order from My Doll Best Friend, I was a bit uncertain as it would be international shipping...It has been great. The shipping is reasonable, their products are high quality & personal contact has been amazing. My Doll Best Friend is now my "go to" shop for my Gotz or KidzNCats (including Fun In Faith) products. Thank you!!!”

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Posted 9 years ago

“My mini Pal Maru arrived very quickly within 2 days as usual. She is absolutely beautiful, I'm so pleased with her. I just can't stop sewing outfits for her. I've loved all my dolls purchased from you but I'm just over the moon with her. Thanks Maxine x”

My Doll Best Friend 5 star review on 22nd February 2017

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Posted 9 years ago

“Je suis enchantée de mon achat La poupée est très jolie L'envoi a été très rapide Je vous dis à bientôt”

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Posted 9 years ago

“I ordered 3 Paola Reina Las Amigas and they arrived in 11 days! Great service! What a smile they brought to my face. Beautiful dolls.”

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Posted 9 years ago

“My Doll Best Friend is the best company I've ever bought from. I felt like I was dealing with a person not just ordering off the computer. I live in the U.S.and my doll came to me in 3 days. I was amazed by the service. I will definitely be coming back for more dolls here that are on my wish list.”

My Doll Best Friend 5 star review on 21st February 2017

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Posted 9 years ago

“Love the lacy tights, shoes look great on, decor on front was not stuck on but glued on now. Thought they were a bit pricey.”

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Posted 9 years ago

“This was my first purchase from My Doll Best Friend (Marieta Little Mandarin). I was surprised how quickly she came, and loved the doll. This certainly won't be my last purchase with this shop!!”

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Posted 9 years ago

“Doll arrived in the US much faster than I expected. I purchased Katie, I've yet to take her out of her box,but I can see that she is just beautiful and pictures don't do her justice. I will not hesitate to purchase from my dolls best friend in the future.”

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Posted 9 years ago

My Doll Best Friend 5 star review on 19th February 2017

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Posted 9 years ago

“Just received the latest Gotz Charlotte in perfect condition and looking so pretty. I always shop at MDBF for my dolly needs as I know everything will be handled smoothly and I trust them fully to deliver over and above the call of duty. Highly recommend this internet shop.”

My Doll Best Friend 5 star review on 17th February 2017

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Posted 9 years ago

“Having searched everywhere for reasonably priced tights for my daughter's 18 inch doll,Bella, I was delighted to find them on this site. We ordered 3 pairs, all are excellent quality and a great fit!. Will be ordering more colours (to go with Bella's extensive wardrobe!). The parcel was well packaged and arrived within a day of placing order. Only problem is that there are so many lovely things on this site to tempt us! Very highly recommended.”

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Posted 9 years ago

“My orders were delivered next day. Well packaged, and we were even given a 1 hour time slot! Products were exactly as described. Will definitely use again, and would definitely recommend to others.”

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Posted 9 years ago

“I came to My Doll Best Friend because they are the only stockist of Maru and Friends' Jamie in the UK - according to Google. I chose free delivery as I wasn't in a great hurry, expecting it to take a week for the package to arrive, but received a dispatch confirmation within 24 hours, the package arrived within 4 days (on a Monday) so I'm very impressed with the service. My one small criticism is that another, well-respected online doll retailer, who I usually buy from, always wrap the doll box in extra tissue paper with a beautiful pink satin ribbon - a nice, caring touch which makes an expensive purchase feel that little bit extra special, and the transaction a little more personal. But all in all, I'm very pleased. The doll is exquisite. I'd love to have the whole Maru collection.”

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Posted 9 years ago

Dear Marina, Thank you for writing a review of your shopping experience and we are pleased to read you give us 4 stars. I think that for you to now shop at My Doll Best Friend when you normally shop somewhere else is exciting! We do carry a wide range of beautiful doll brands and it's vitally important to us that we're in stock with the doll you're looking for. Not only that but we offer dolls at competitive prices, sometimes better value than elsewhere. Our packaging is plain so as not to spoil any surprises, and our goal is to ensure all items arrive safely, on a quick service and according to expectations. We also manage our customers expectations so that they're told when they'll receive their parcel by sending out tracking information with all orders. We're delighted to hear your parcel arrived very quickly, and we hope that you will shop with us again very soon. We think the free postage is a great bonus too! Indeed Maru & Friends dolls are as exquisite as you say, and we do indeed carry the whole collection for when you might want to add a friend for Jamie. Thank you again for your custom and your review and we look forward to assisting you again at My Doll Best Friend. Kind regards, Customer Service Team

Posted 9 years ago

“Kitty is a beautiful doll and her clothes are very well made. I also ordered some Gotz doll clothes which are very nice. My Doll Best Friend provided good communication and tracking information. Shipping time from the UK to Michigan took 11 days, which I think is reasonable. I am a satisfied customer and will be ordering again.”

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Posted 9 years ago

“I liked the service, reasonable prices and a great choice. High-level service”

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Posted 9 years ago

“My grandaughters absolutely loves her Jessica doll. I bought it for her for her 4th birthday, because I had my first Sasha doll when I was 5. ( which I still have 40 years later! Along with my boy doll and baby, and even named my daughter Sasha too!!! ) We are making dolls clothes together and practising hair styles. The Jessica doll is very precious to Mia already. Fabulous doll. Beautiful, well made and an heirloom. Helen”

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Posted 9 years ago

My Doll Best Friend is rated 4.9 based on 2,034 reviews