My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,044 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,044 reviews

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About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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My Doll Best Friend 5 star review on 1st July 2026

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely clothes and accessories for our gotz doll, arrived quickly and packaging was lovely x”

Helpful Report

Posted 10 years ago

Dear Hayley, Thank you very much for writing the review of My Doll Best Friend to share your shopping experience. It's certainly great to hear that your parcel arrived quickly and you thought it was nicely packaged. I really appreciate your feedback. Kind regards, Maxine

Posted 10 years ago

“Love my little girls Bunk bed. A bit of a hiccup with the delivery, "my fault". Great customer service. Very imformed from order to dispatch, & delivery. Was nice to see a company do that bit extra for a customer. Absolutely fantastic, & I will be ordering from My dolls bestfriend very soon. With the right postcode this time!!! Highly recommend you. Thank you very much. Sandra xx”

Helpful Report

Posted 10 years ago

Dear Sandra, Thanks so much for your positive review of My Doll Best Friend, and for the super teamwork to get your parcel to you! Incidentally I have sent Maggie some chocolate for her help - as a thank you. Wishing you a lovely Christmas. Kind regards, Maxine

Posted 10 years ago

“Very good product, very good service, and super speedy delivery. Thank you!”

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Posted 10 years ago

Dear Jessica, Thank you so much for your positive review of My Doll Best Friend, it really means a lot to us here. Very happy to hear that you are pleased with your purchase, the service and fast delivery. Kind regards, Maxine

Posted 10 years ago

“Always great for quick efficient service and delivery. Excellent , helpful communication and very satisfied with my purchase.”

Helpful Report

Posted 10 years ago

Dear Allison, Thank you very much for assuring other shoppers that they can look forward to quick, efficient service and good communication. I'm really grateful that you've shared your experience of shopping at My Doll Best Friend - thanks again. Kind regards, Maxine

Posted 10 years ago

“I was very pleased with my order. I received emails when I placed my order and when my parcel had been despatched together with a tracking number. When I received my order a couple of days later, it was in a small box and the items were wrapped in tissue paper. I was very pleased with the items I ordered and would definitely use My Doll Best Friend again.”

Helpful Report

Posted 10 years ago

Dear Stella, Thank you very much for your review of My Doll Best Friend, sharing with other potential shoppers what they might expect to receive in terms of purchase, presentation of goods and speed of delivery. I'm very grateful, many thanks. Kind regards, Maxine

Posted 10 years ago

“First class service - I phoned first to check if items were in stock and explained how urgently I needed them (they needed to be included in a raffle doll package). I ordered them online and they arrived the next morning by first class post. Both items (doll hairbrush and straw hat) are very good quality. I will shop with you again. Thank you.”

Helpful Report

Posted 10 years ago

Dear Anna, Thank you very much for making the time to leave a review of your shopping experience at My Doll Best Friend. I'm really pleased to learn that the goods did indeed arrive in time for the raffle, and that you were happy with the quality of the products. I look forward to assisting you in the future, and if ever again you need any information or a speedy delivery, please don't hesitate to let me know. Kind regards, Maxine

Posted 10 years ago

“Shipping was fast and everything is perfect ! Thank you, Inma”

Helpful Report

Posted 10 years ago

Dear Inma, I'm very pleased to hear that you're happy with the goods you purchased from My Doll Best Friend, and the speed of the shipping. Very many thanks. Kind regards, Maxine

Posted 10 years ago

“Very quick delivery and happy with quality would buy again from them”

Helpful Report

Posted 10 years ago

Dear Carol, Thank you very much for your review of My Doll Best Friend. I'm delighted to hear that you were happy with everything. Kind regards, Maxine

Posted 10 years ago

“I was delighted at the speed my shopping arrived and I think the quality of the goods look superb, we have yet to try them on the dolls as they will be for Christmas!”

Helpful Report

Posted 10 years ago

Dear Tara, Thank you very much for your review of your shopping experience of My Doll Best Friend, so far. I'm really pleased that you like the quality of the goods and hope that you are just as happy when the dolls finally wear them at Christmas. Wishing you and your family a very good Christmas. Kind regards, Maxine

Posted 10 years ago

“Great service from the staff, fabulous products which came in a lovely gift box...and the super easy website was an extra bonus!”

Helpful Report

Posted 10 years ago

“Customer service is very help full. The dolls come wrapped and boxed up. I will be ordering again because this company is customer orented. Thank you for your help. Lorinde Williams”

Helpful Report

Posted 10 years ago

Dear Lorinde, Thanks so much for your great review of My Doll Best Friend - it really means a lot to us. I'm delighted to hear that you will be happy to shop with us again because the products, service and shipping lived up to your hopes. Kind regards, Maxine

Posted 10 years ago

“I ordered 5 pairs of shoes together. I was kept well informed on how things were going. They arrived in 3 days.The quality and fit could not have been better. Totally satisfied.”

Helpful Report

Posted 10 years ago

Dear Val, I am delighted to hear that you were totally satisfied with the products and the service you received from My Doll Best Friend. Thank you very much for sharing your experience. Kind regards, Maxine

Posted 10 years ago

“Very happy with the quality of the clothes and the speedy delivery. Thanks”

Helpful Report

Posted 10 years ago

Dear Audrey, Thank you very much for sharing your experience of shopping at My Doll Best Friend for the benefit of others it's greatly appreciated. Kind regards, Maxine

Posted 10 years ago

“I wouldn't hesitate to order from My Doll's Best Friend again. The shipping was extremely quick & the service was excellent. I'm half a world away& my order was processed & delivered within 3 days.”

Helpful Report

Posted 10 years ago

Dear Chennelle, It's always great to hear that our transatlantic parcels reach their destination in 3 days - thank you very much for sharing this information in your review of My Doll Best Friend. I'm so pleased to hear that you're happy with your shopping experience - thanks again! Kind regards, Maxine

Posted 10 years ago

“I Have purchased a few dolls and clothes etc from My Doll Best Friend over the last year or two and have found Maxine and her team to be very knowledgeable and very customer driven. Giving excellent customer service, prompt dispatch of items purchased which have always been received in excellent condition. The doll information on the wedsite and also the facebook page is excellent if you are undecided about which doll to purchase. I always visit My Doll Best Friend website if looking to purchase a doll .”

Helpful Report

Posted 10 years ago

Dear Dee, Thank you very much for your kind words about shopping at My Doll Best Friend and about me and the team - I am hugely grateful. I'm really pleased to hear that you visit the website and blog with research in mind. I always have lots of ideas about what to write and what to photograph with the aim of providing information for a considered choice -some of this is published and some is still on my to do list! If ever you want a bit more info or advice just let me know. Thanks again! Kind regards, Maxine

Posted 10 years ago

“All ways been pleased with everything I have bought and the excellent service. If I have any thing I would like it would be a little more room in the doll shoes, find it a struggle to get them over socks and tights.”

Helpful Report

Posted 10 years ago

Dear Marie, Thank you very much for your review of My Doll Best Friend, and your useful feedback about the doll shoes. If you wish to add tights or socks and would like a bit more room in a pair of shoes just send a quick message via the product enquiry form on the page of the product and we will reply quickly with our knowledge so that you have the information you need. Thank you again for your review it is much appreciated. Best regards, Maxine

Posted 10 years ago

“My daughter has been delighted with the doll and all the clothes we bought from My Doll best friend. The service has always been good, deliveries have arrived when they said they would and the telephone advice was helpful. The dolls clothes are expensive for what they are but always good quality. The website is well designed to help you work out which clothes and accessories will work for which doll.”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

Dear Stella, I really appreciate the time you took to write a review of My Doll Best Friend. Sharing your experience of how the parcel looked when you received it is valuable to others who haven't shopped online with us before. It's a big reassurance to customers too that they'll be kept informed about the status of an order. So pleased to hear that you're happy and thanks again! Kind regards, Maxine

Posted 10 years ago

“Lovely dolls arrived in first class condition !”

Helpful Report

Posted 10 years ago

Dear Anne, Thanks so much for your kind review of My Doll Best Friend - much appreciated indeed! Best regards, Maxine

Posted 10 years ago

“Phenomenal staff with exceptionally priced dolls of great quality. Maxine is amazingly easy to work with. Will purchase from this store again.”

Helpful Report

Posted 10 years ago

Dear Nailah, Thank you very much indeed for your positive review of your shopping experience at My Doll Best Friend and your kind words about me. I look forward to helping you with your doll purchases again in the future. Best regards, Maxine

Posted 10 years ago

My Doll Best Friend is rated 4.9 based on 2,044 reviews