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My Doll Best Friend Reviews

4.9 Rating 2,043 Reviews
98 %
of reviewers recommend My Doll Best Friend
4.9
Based on 2,043 reviews
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About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 1st July 2026
Nataliia L
My Doll Best Friend 5 star review on 12th April 2026
Galina S
My Doll Best Friend 5 star review on 20th February 2026
Sharon W
My Doll Best Friend 5 star review on 2nd December 2025
Shiloh L
My Doll Best Friend 5 star review on 3rd November 2025
SANDI S
My Doll Best Friend 5 star review on 16th October 2025
Iwona
My Doll Best Friend 5 star review on 20th September 2025
Deborah F
1171
Anonymous
Anonymous  // 01/01/2019
“Doll shoes are perfect and as described. Seller shipped very promptly and gave updates on order status. The items I ordered were beautifully packaged in a sturdy shipping container. Thank you so very much. I'll be shopping here again!”
Helpful Report
Posted 10 years ago
Dear Lauren, Thank you very much for making the time to leave a review of your experience as a customer. Good to know that the parcel made it to you quickly, and that the little items inside were so pleasing. We look forward to seeing you again! Kind regards, My Doll Best Friend
Posted 10 years ago
“Amazing service, great doll. A must store for any doll collector.”
Helpful Report
Posted 10 years ago
Dear Yvonne, Thank you very much for your review, it's much appreciated. Kind regards, Maxine
Posted 10 years ago
“Customer service was great! She answered all my questions quickly and was very helpful. International shipping was very fast and the doll was beautiful just as she had said! Thanks!”
Helpful Report
Posted 10 years ago
Dear Lindsay, We are delighted that you and your daughter are very happy with the doll you purchased from My Doll Best Friend, and the assistance you received to select the right one. Our shippers were excellent on all counts this Christmas - glad it was super speedy for you. If we can help you again in the future please don't hesitate to drop us an email. Kind regards, My Doll Best Friend (Maxine)
Posted 10 years ago
“I bought the doll as a Christmas gift for my daughter. It was the last chance after the long browsing of many brick and mortar shops, where I was desperately looking for a "very-very pretty doll" - that was the unique clue in the letter to Santa :-) I was really lucky, when I found this site featuring these fabulous products. The service is really great. The before Christmas delivery was surprisingly fast. The doll itself met all the beneficiary's requirements and expectations. My daughter loves it. I found the quality really good and the doll is looking almost alive, although in reality she's a bit slimmer than on the photo on the site. Thank you.”
Helpful Report
Posted 10 years ago
Dear Otilia, It was a real pleasure to read your review. Most of all, understanding that we had a good enough selection for Santa brought a smile to faces here - it's a tall order! You had a magnificent clue though to what might meet your daughter's expectations - all here loved that! We look forward to you shopping with us again. Kind regards, My Doll Best Friend
Posted 10 years ago
“Great service from My Doll Best Friend. Daughter is very happy with her new Doll, excellent detail and quality. Would definitely buy again.”
Helpful Report
Posted 10 years ago
Dear Lynsey, It was a pleasure to read your review of My Doll Best Friend. We're happy to know that we're providing a great service and that your daughter is thoroughly enjoying her new doll. Kind regards, My Doll Best Friend
Posted 10 years ago
“Speedy delivery in the run-up to Christmas. Doll exactly as described. A real person signed the accompanying note and the same person answered an email query very promptly.”
Helpful Report
Posted 10 years ago
Dear Joanna, Thank you very much for writing your shopping review of My Doll Best Friend. Any time that you would like any information, please don't hesitate to let us know. Kind regards, the whole My Doll Best Friend team.
Posted 10 years ago
“I'm really pleased to the professional service provided by My Doll Best Friend Ltd, for the fact that even though we ordered really late they kept in touch with us by mail and they made sure to deliver before Christmas”
Helpful Report
Posted 10 years ago
Dear Javier, We're really delighted to read your review of My Doll Best Friend. We would like to assist you in the future, so please don't hesitate to let us know how we might help. Kind regards, My Doll Best Friend
Posted 10 years ago
“I really like My Doll Best Friend - quite simply the best UK doll store on the internet. The site is blessedly easy to navigate and the range of products is excellent - plenty of temptation here! Maxine herself is friendly, generous and helpful, and a real doll enthusiast. I always enjoy the little notes she includes in her parcels. Keep up the good work, Maxine and team!”
Helpful Report
Posted 10 years ago
Hi Katy, I am really grateful to you for writing such a thoughtful review for My Doll Best Friend. You have been a long time customer, and are a highly valued member of the unofficial feedback team! I always enjoy your participation in the social media too - thanks so much! Kind regards, Maxine
Posted 10 years ago
“Beautiful items from super professional, friendly, awesome seller. Thank you! Very fast delivery.”
Helpful Report
Posted 10 years ago
Dear Olga, Thanks so much for your review. I am delighted to hear that you're very happy with your experience of shopping at My Doll Best Friend. Kind regards, Maxine
Posted 10 years ago
“Super thank you! Fast delivery .. All Perfect thank you thank you!! xx”
Helpful Report
Posted 10 years ago
Hi Michelle, Great! Thank you for your review. Kind regards, Maxine
Posted 10 years ago
“Very quick delivery, arrived in perfect condition. Exactly as described. Very happy with my purchase. Only grumble is, didn't get the free Chocolate. But never mind. Thanks Maxine for the personal message and my beautiful Lilia.”
Helpful Report
Posted 10 years ago
Dear Kathleen, Thanks very much for your review, and so sorry we didn't pop choccy in the parcel! There's a bar of Montezuma's organic chocolate on its way to you now. So happy you love your new doll and the delivery was nice and quick too. I hope you will shop at My Doll Best Friend again. Kind regards, Maxine
Posted 10 years ago
“Love shopping at My Doll Best Friend, such friendly staff and so helpful, they seem to have everything you want or need Thank you”
Helpful Report
Posted 10 years ago
Dear Kim, Thank you very much for your review of My Doll Best Friend - so pleased to hear you're having a good experience shopping with us. Best regards, Maxine
Posted 10 years ago
“I am very satisfied with the service, but unfortunately I ordered two girls and only one was the one I ordered. The other one was not right.”
Helpful Report
Posted 10 years ago
Dear Barbara, Thank you for your review of My Doll Best Friend, and I'm pleased you are happy with the service and have already placed another order. As I am unaware of any error with the previous order, I will contact you by email to find out more, so that it can be resolved. My apologies for any mix up that might have occurred. Kind regards, Maxine
Posted 10 years ago
“Always excellent service, top rate products and speedy delivery! Have received Las Reinas Sandra doll and am itching to start making a wardrobe for her. Other dolls already in the queue are nearly sorted, so not long now to start her clothes. So very pleased to be able to buy a nude doll - a plain canvas to bring an individual character to life. Thank you so much.”
Helpful Report
Posted 10 years ago
Dear Barbara, Thank you very much for your review of My Doll Best Friend, and helpful feedback that you do enjoy buying dolls without clothes, to dress as you like. I will endeavour to search out dolls that can be purchased without their clothes for you. I'm really happy to hear that you find our service excellent. Kind regards, Maxine
Posted 10 years ago
“Order arrived promptly and was as expected! Seller was easy to get in touch with when we had to discuss some Paypal technicalities.”
Helpful Report
Posted 10 years ago
Dear Elise, Thank you very much for taking the time to write a review and share your experiences of shopping at My Doll Best Friend. I'm pleased that you found the communication helpful and responses quick. I hope you'll shop with us again soon. Kind regards, Maxine
Posted 10 years ago
“perfect! I recommend! the salesperson is very kind and available, the site is wonderful, and the processing time and reception are quite reasonable! I will order again for sure!”
Helpful Report
Posted 10 years ago
Dear Carole, I'm delighted that you've had a good international shopping experience at My Doll Best Friend. Thank you very much for sharing this with other customers, it is much appreciated. Kind regards, Maxine
Posted 10 years ago
“To have now ordered twice from the website and the services has been great.”
Helpful Report
Posted 10 years ago
Dear Karen, Thank you so much for taking the time to share your experience of shopping at My Doll Best Friend. More than anything I'm very pleased to hear that you're happy. Kind regards, Maxine
Posted 10 years ago
“The clothes arrived very promptly and were beautifully packaged upon opening the package the were items absolutely beautiful, especially the tiny white skates which were totally adorable, I only wish they would fit me!!!!! The first impression is that the garments are expensive, however when one sees the quality, materials and workmanship they are well worth their price and I am sure will give hours of durable pleasure. Thank you so much I shall certainly order from you again. Alison Griffin”
Helpful Report
Posted 10 years ago
Dear Alison, Thank you very much indeed for your review of My Doll Best Friend. It's great to hear that you were so pleased to open the parcel and find the packaging and the products absolutely worth the money. It can take as much workmanship for a manufacturer to make doll scale clothes and shoes as to make child size versions as the products are very detailed and authentic looking. I do hope that they bring hours of pleasure, and I look forward to you shopping with us again. Kind regards, Maxine
Posted 10 years ago
“Lovely shopping experience with a personal touch. Great products delivered quickly at a good price. Personal handwritten thank you note and a free bar of choccy thrown in was a nice thought. Will definitely shop again! Xx”
Helpful Report
Posted 10 years ago
Dear Leanne, Thank you very much for your positive review of My Doll Best Friend. I'm delighted to hear that you like what we're doing here, from the suitable products, reasonable prices and personal service. I hope you shop with us again very soon. Kind regards, Maxine
Posted 10 years ago
“Lovely clothes and accessories for our gotz doll, arrived quickly and packaging was lovely x”
Helpful Report
Posted 10 years ago
Dear Hayley, Thank you very much for writing the review of My Doll Best Friend to share your shopping experience. It's certainly great to hear that your parcel arrived quickly and you thought it was nicely packaged. I really appreciate your feedback. Kind regards, Maxine
Posted 10 years ago
My Doll Best Friend is rated 4.9 based on 2,043 reviews