My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,035 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 1st July 2026

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful items from super professional, friendly, awesome seller. Thank you! Very fast delivery.”

Helpful Report

Posted 10 years ago

Dear Olga, Thanks so much for your review. I am delighted to hear that you're very happy with your experience of shopping at My Doll Best Friend. Kind regards, Maxine

Posted 10 years ago

“Super thank you! Fast delivery .. All Perfect thank you thank you!! xx”

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Posted 10 years ago

Hi Michelle, Great! Thank you for your review. Kind regards, Maxine

Posted 10 years ago

“Very quick delivery, arrived in perfect condition. Exactly as described. Very happy with my purchase. Only grumble is, didn't get the free Chocolate. But never mind. Thanks Maxine for the personal message and my beautiful Lilia.”

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Posted 10 years ago

Dear Kathleen, Thanks very much for your review, and so sorry we didn't pop choccy in the parcel! There's a bar of Montezuma's organic chocolate on its way to you now. So happy you love your new doll and the delivery was nice and quick too. I hope you will shop at My Doll Best Friend again. Kind regards, Maxine

Posted 10 years ago

“Love shopping at My Doll Best Friend, such friendly staff and so helpful, they seem to have everything you want or need Thank you”

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Posted 10 years ago

Dear Kim, Thank you very much for your review of My Doll Best Friend - so pleased to hear you're having a good experience shopping with us. Best regards, Maxine

Posted 10 years ago

“I am very satisfied with the service, but unfortunately I ordered two girls and only one was the one I ordered. The other one was not right.”

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Posted 10 years ago

Dear Barbara, Thank you for your review of My Doll Best Friend, and I'm pleased you are happy with the service and have already placed another order. As I am unaware of any error with the previous order, I will contact you by email to find out more, so that it can be resolved. My apologies for any mix up that might have occurred. Kind regards, Maxine

Posted 10 years ago

“Always excellent service, top rate products and speedy delivery! Have received Las Reinas Sandra doll and am itching to start making a wardrobe for her. Other dolls already in the queue are nearly sorted, so not long now to start her clothes. So very pleased to be able to buy a nude doll - a plain canvas to bring an individual character to life. Thank you so much.”

Helpful Report

Posted 10 years ago

Dear Barbara, Thank you very much for your review of My Doll Best Friend, and helpful feedback that you do enjoy buying dolls without clothes, to dress as you like. I will endeavour to search out dolls that can be purchased without their clothes for you. I'm really happy to hear that you find our service excellent. Kind regards, Maxine

Posted 10 years ago

“Order arrived promptly and was as expected! Seller was easy to get in touch with when we had to discuss some Paypal technicalities.”

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Posted 10 years ago

Dear Elise, Thank you very much for taking the time to write a review and share your experiences of shopping at My Doll Best Friend. I'm pleased that you found the communication helpful and responses quick. I hope you'll shop with us again soon. Kind regards, Maxine

Posted 10 years ago

“perfect! I recommend! the salesperson is very kind and available, the site is wonderful, and the processing time and reception are quite reasonable! I will order again for sure!”

Helpful Report

Posted 10 years ago

Dear Carole, I'm delighted that you've had a good international shopping experience at My Doll Best Friend. Thank you very much for sharing this with other customers, it is much appreciated. Kind regards, Maxine

Posted 10 years ago

“To have now ordered twice from the website and the services has been great.”

Helpful Report

Posted 10 years ago

Dear Karen, Thank you so much for taking the time to share your experience of shopping at My Doll Best Friend. More than anything I'm very pleased to hear that you're happy. Kind regards, Maxine

Posted 10 years ago

“The clothes arrived very promptly and were beautifully packaged upon opening the package the were items absolutely beautiful, especially the tiny white skates which were totally adorable, I only wish they would fit me!!!!! The first impression is that the garments are expensive, however when one sees the quality, materials and workmanship they are well worth their price and I am sure will give hours of durable pleasure. Thank you so much I shall certainly order from you again. Alison Griffin”

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Posted 10 years ago

Dear Alison, Thank you very much indeed for your review of My Doll Best Friend. It's great to hear that you were so pleased to open the parcel and find the packaging and the products absolutely worth the money. It can take as much workmanship for a manufacturer to make doll scale clothes and shoes as to make child size versions as the products are very detailed and authentic looking. I do hope that they bring hours of pleasure, and I look forward to you shopping with us again. Kind regards, Maxine

Posted 10 years ago

“Lovely shopping experience with a personal touch. Great products delivered quickly at a good price. Personal handwritten thank you note and a free bar of choccy thrown in was a nice thought. Will definitely shop again! Xx”

Helpful Report

Posted 10 years ago

Dear Leanne, Thank you very much for your positive review of My Doll Best Friend. I'm delighted to hear that you like what we're doing here, from the suitable products, reasonable prices and personal service. I hope you shop with us again very soon. Kind regards, Maxine

Posted 10 years ago

“Lovely clothes and accessories for our gotz doll, arrived quickly and packaging was lovely x”

Helpful Report

Posted 10 years ago

Dear Hayley, Thank you very much for writing the review of My Doll Best Friend to share your shopping experience. It's certainly great to hear that your parcel arrived quickly and you thought it was nicely packaged. I really appreciate your feedback. Kind regards, Maxine

Posted 10 years ago

“Love my little girls Bunk bed. A bit of a hiccup with the delivery, "my fault". Great customer service. Very imformed from order to dispatch, & delivery. Was nice to see a company do that bit extra for a customer. Absolutely fantastic, & I will be ordering from My dolls bestfriend very soon. With the right postcode this time!!! Highly recommend you. Thank you very much. Sandra xx”

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Posted 10 years ago

Dear Sandra, Thanks so much for your positive review of My Doll Best Friend, and for the super teamwork to get your parcel to you! Incidentally I have sent Maggie some chocolate for her help - as a thank you. Wishing you a lovely Christmas. Kind regards, Maxine

Posted 10 years ago

“Very good product, very good service, and super speedy delivery. Thank you!”

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Posted 10 years ago

Dear Jessica, Thank you so much for your positive review of My Doll Best Friend, it really means a lot to us here. Very happy to hear that you are pleased with your purchase, the service and fast delivery. Kind regards, Maxine

Posted 10 years ago

“Always great for quick efficient service and delivery. Excellent , helpful communication and very satisfied with my purchase.”

Helpful Report

Posted 10 years ago

Dear Allison, Thank you very much for assuring other shoppers that they can look forward to quick, efficient service and good communication. I'm really grateful that you've shared your experience of shopping at My Doll Best Friend - thanks again. Kind regards, Maxine

Posted 10 years ago

“I was very pleased with my order. I received emails when I placed my order and when my parcel had been despatched together with a tracking number. When I received my order a couple of days later, it was in a small box and the items were wrapped in tissue paper. I was very pleased with the items I ordered and would definitely use My Doll Best Friend again.”

Helpful Report

Posted 10 years ago

Dear Stella, Thank you very much for your review of My Doll Best Friend, sharing with other potential shoppers what they might expect to receive in terms of purchase, presentation of goods and speed of delivery. I'm very grateful, many thanks. Kind regards, Maxine

Posted 10 years ago

“First class service - I phoned first to check if items were in stock and explained how urgently I needed them (they needed to be included in a raffle doll package). I ordered them online and they arrived the next morning by first class post. Both items (doll hairbrush and straw hat) are very good quality. I will shop with you again. Thank you.”

Helpful Report

Posted 10 years ago

Dear Anna, Thank you very much for making the time to leave a review of your shopping experience at My Doll Best Friend. I'm really pleased to learn that the goods did indeed arrive in time for the raffle, and that you were happy with the quality of the products. I look forward to assisting you in the future, and if ever again you need any information or a speedy delivery, please don't hesitate to let me know. Kind regards, Maxine

Posted 10 years ago

“Shipping was fast and everything is perfect ! Thank you, Inma”

Helpful Report

Posted 10 years ago

Dear Inma, I'm very pleased to hear that you're happy with the goods you purchased from My Doll Best Friend, and the speed of the shipping. Very many thanks. Kind regards, Maxine

Posted 10 years ago

“Very quick delivery and happy with quality would buy again from them”

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Posted 10 years ago

Dear Carol, Thank you very much for your review of My Doll Best Friend. I'm delighted to hear that you were happy with everything. Kind regards, Maxine

Posted 10 years ago

“I was delighted at the speed my shopping arrived and I think the quality of the goods look superb, we have yet to try them on the dolls as they will be for Christmas!”

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Posted 10 years ago

Dear Tara, Thank you very much for your review of your shopping experience of My Doll Best Friend, so far. I'm really pleased that you like the quality of the goods and hope that you are just as happy when the dolls finally wear them at Christmas. Wishing you and your family a very good Christmas. Kind regards, Maxine

Posted 10 years ago

My Doll Best Friend is rated 4.9 based on 2,035 reviews