My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,009 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Maxine & Claire, I love the little notes you get with each purchase xx”

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Posted 9 years ago

Dear Susan, Thank you very much for your review. We all love writing the notes, particularly when we're sending a parcel to a frequent customer who we know well. Lovely to hear you enjoy them Susan. Kind regards, Maxine

Posted 9 years ago

“Beautiful doll and great service!”

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Posted 9 years ago

Dear Susan, Very many thanks for your review today, and I'm delighted to hear that you are happy with both your doll and the service. We look forward to welcoming you back soon. Kind regards, Maxine

Posted 9 years ago

“Very quick efficient service. Goods very nicely packaged. Sells lovely clothes and accessories for dolls that I certainly never see on the High Street”

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Posted 9 years ago

Dear Susan, Thank you very much for reviewing My Doll Best Friend, I really appreciate it. I'm happy to hear that you like our range of dolls clothes and accessories. I think we do have wide range - particularly of dolls shoes - because we like our dolls to have the perfect shoes for each outfit! Kind regards, Maxine

Posted 9 years ago

“I can highly recommend My Doll Best Friend for all your dolly needs. They have a great selection of dolls and accessories to please anyone. I have always had good communication from the staff and quick delivery of orders. I wish I had a bigger house so I could buy more dolls!”

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Posted 9 years ago

Dear Kate, Thank you very much for your review. I'm very grateful for you taking the time to let other people know what your experience has been over the years. Indeed you do have a wide variety of our dolls as well as clothes and accessories to fit them so it's really good to hear that you've been happy with everything. Thanks again! Kind regards, Maxine

Posted 9 years ago

“I have bought many times from My Doll Best Friend and will continue to do so. I have always received a very speedy service, and great communication. Maxine is always there to give sound advice to make sure you will be happy with your purchase. Their items are always of the highest standard and quality. I have to stop myself from looking at their site too often. There is always something I would like.”

Helpful Report

Posted 9 years ago

Dear Marilynne, It is very kind of you to take the time to post your review. I'm delighted to hear that you're a happy customer - pleased with the communication, advice, shipping and products. Thank you very much! Kind regards, Maxine

Posted 9 years ago

I forgot to mention that I love seeing your dolls in their beautiful handmade clothes on Ebay (Pixies1952) dressed in our socks and shoes!

Posted 9 years ago

“Very speedy delivery. I live in Sweden and usually I will receive my order within a week, whích is faster than most other UK firms I order from. Communication is prompt with regard to confirmation of order and so on. There is also always a personal hand written note in the package, which is a very friendly gesture. I am a grown up customer, but I believe that younger customers would appreciate that even more. The website is very informative, since all clothes and other items are searchable on the basis of which doll the clothes are for. I buy clothes for a muppet (with very individual measurements), so the very detailed information regarding the sizes of each type of doll is very handy, indeed.”

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Posted 9 years ago

Dear Carolina, I'm really grateful for your feedback and love the informative review you've written. I took on board from your last review that you wanted more information about sizes, particularly of footwear and added a page to the Features section of the website entitled 'Doll Measurement's. Hopefully your muppet compares with one or more of the dolls and this helps you to find clothing and shoes to fit. Please don't hesitate to let me know if you require any further assistance. Kind regards, Maxine

Posted 9 years ago

“Always an excellent service from MyDollBestFriend. I cannot fault the service and quality I always receive, nothing is ever too much trouble. I am always recomending this online store to my customers.”

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Posted 9 years ago

Dear Julie, Thank you very much indeed for recommending us, I'm very grateful and I recognise it as a big endorsement for you to tell your customers that My Doll Best Friend is a shop worth visiting. Please don't hesitate to let me know if there's anything I can do to help you or your Ebay store TrulyKnitting. Kind regards, Maxine

Posted 9 years ago

“I used My Doll Best Friend Limited to buy socks and shoes for a 30 year old baby doll. I had tried various sites, but found this one the easiest to use. The service was extremely quick and the socks and shoes of high quality and very reasonably priced. I would definitely use again and have recommended My Doll Best Friend Limited to my sister who works in a charity shop and is often looking for accessories for dolls which have been donated.”

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Posted 9 years ago

Dear Janette, Thank you very much for posting your review of My Doll Best Friend and I'm really pleased that you have been happy with your products and the service. Thanks very much also for referring your sister to the website. If I can help you or your sister in the future please don't hesitate to let me know. Kind regards, Maxine

Posted 9 years ago

“The staff are very knowledgeable & friendly. My items were packaged well & delivered within a few days. Would definitely recommend.”

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Posted 9 years ago

Dear Joanne, I'm very grateful to you for taking the time to review My Doll Best Friend, and also very pleased to learn of your satisfaction. Thanks very much! Kind regards, Maxine

Posted 9 years ago

My Doll Best Friend is rated 4.9 based on 2,009 reviews