M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our recent purchase. Would consider buying from here again.”

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Posted 3 years ago

“Thank you ! Good sofa !”

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Posted 3 years ago

“Sofa is very comfortable and all my visitors love it”

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Posted 3 years ago

“I ordered the Aramis Sofa Bed in Graceland teal. The colour is more of a teal green than a teal blue. It is also lighter than I thought it would be. Nevertheless, I really love this sofa bed. It is really comfortable. The click clack mechanism and size are perfect for my small space. The sleeping area is approx. 115 × 195 cm. It really brightens up the room - nice pop of colour. The material seems durable. I gave 4 stars as communication with the company was not great re: delivery. I spoke to someone on 2 occasions about delivery dates that I was guaranteed it would be delivered on and it seems my message was not passed on. Therefore, the 2 occasions I thought it was going to be delivered it never came. Then suddenly I got a delivery date by email that I had to completely change around my work schedule for. I had already lossed 2 days of work prior waiting for this sofa. But in fairness it was delivered within the 20 days fast delivery +/-. The delivery guys were very pleasant and my sofa was assembled and mechanism tested prior to leaving and they also took the packaging with them so that was great.”

M Sofas Limited 4 star review on 20th December 2021

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Posted 3 years ago

“Delivery notification of 6-9am. Notification arrived at 6:39am. Thankfully someone was around. But all good. I think 6am timeslot is an unholy hour.”

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Posted 3 years ago

“Delivery was ahead of schedule, good communication. Product meets my expectations. Thanks Jaz”

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Posted 3 years ago

“Very happy with my purchase and I love my new sofa. Delivery guys were very helpful as well. I do recommend MSofas 👌”

M Sofas Limited 4 star review on 9th December 2021

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Posted 3 years ago

“Happy with the service provided and enjoying the new Sofa 👌”

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Posted 3 years ago

“Lovely well-made sofas at a great price. Ordering process and finance application straightforward. Delivery people very polite and helpful. Only not giving 5 stars due to length of notice for delivery and the short amount of time that gave for getting rid of the old ones!”

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Posted 3 years ago

“Great sofa, fits in so well with the room. Well made and sturdy mechanisms with storage and bed underneath. The reason I gave it 4 rather than 5 is because it wasn't as comfortable as I had imagined but that may come as we use it more and more as the cushioning is a little hard. Other than that it's perfect.”

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Posted 3 years ago

“Delivery was later than expected due to Covid but worth the wait. This is the second white leather sofa bed I've purchased from m sofas and I'm happy with the quality and good value for money. My cats love to relax and sleep on it too 💞”

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Posted 3 years ago

“good quality sofa, delivered on time. very professional guys also installed.”

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Posted 3 years ago

“Nice sofa - good quality but confusing website in terms of price ranges and colours/ materials probably would have held out for a longer delivery and saved money”

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Posted 3 years ago

“Reliable and understanding”

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Posted 3 years ago

“I am pleased with my sofa is really nice and very solid. the only thing it takes too long for delivery.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“The waiting was agony but well worth the wait. Excellent craftsmanship and quality materials and fantastic colour, we chose the green. Highly recommended if you are not in a hurry which we were not but due to covid and all it took about 2.5 months of waiting.”

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Posted 3 years ago

“Nice and good quality sofa, the only reason I give it only 4 stars is because you get no estimated delivery time when you place the order so you just wait, tried live chat weeks later and still couldn't get an update on my order”

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Posted 3 years ago

“Great sofa very happy with the quality of the product, great price also”

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Posted 3 years ago

“Nice , quick delivery. Good quality”

M Sofas Limited 4 star review on 3rd November 2021

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Posted 3 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews