M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.75

4.8 Rating 3,571 Reviews

91 %

of reviewers recommend M Sofas Limited

4.8

Based on 3,571 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 15th May 2024

758

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sofa is fantastic the two lads were very helpful just the time it arrived was too early really 6 am”

Helpful Report

Posted 4 months ago

Dear Sara,Thank you so much for giving M Sofas Limited a valuable 4-star rating! We appreciate your feedback and are thrilled to hear that you found our sofa fantastic and that our team was helpful. We apologize for the inconvenience caused by the early delivery time of 6 am. We understand that it might not have been ideal for you. We will make sure to take this into consideration for future deliveries and work towards providing a more convenient experience. Once again, we sincerely appreciate your feedback and thank you for choosing M Sofas Limited. Please let us know if there's anything else we can assist you with. Best regards, M Sofas Limited Team

Posted 4 months ago

“Pros: Very good customer service, satisfied with the product, good value for money Cons: the order took very long time to be delivered, the PayPal option was not working.”

Helpful Report

Posted 5 months ago

“It's a beautiful piece. Although not the colour I indicated bt I can Mt complain”

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Posted 5 months ago

“Overall great experience, including delivery and assembly. However the lead time is quite long, with not a lot of updates, and to see the prices go down during that time was quite frustrating.”

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Posted 5 months ago

“Perfect delivery and good quality”

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Posted 5 months ago

“Very happy with the whole process and the sofa looks amazing. It would have been nice to have an option of wooden legs on the sofa. The sofa is v firm but hoping with time it may soften. Amazing sized double bed when pulled out and when we put a double mattress foam topper on the sofa we feel like we are in a real double bed.”

Helpful Report

Posted 5 months ago

“Lovely sofa for the price and quick delivery.”

Helpful Report

Posted 6 months ago

“Great service, sofa of a great quality but not exactly the shape as on the photo, I guess it’s just a drawback of buying furniture online, rather than seeing it. Fabric great quality, colour…not so sure, despite being sent a sample, again, looks different in real life. Sleep function brilliant, very comfortable and spacious, and with storage! Brilliant! But… overall I was hoping for it to look a little more upmarket. The price reflects it though, Loaf would cost triple. I would compare the quality to IKEA. Very sturdy, just not what I really wanted.”

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Posted 6 months ago

“Very comfortable”

Helpful Report

Posted 6 months ago

“Great transaction. Problem with order resolved smothly. Recomended.”

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Posted 6 months ago

“Great delivery and assembly a part from minor damage to the sofa”

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Posted 6 months ago

“Wszystko zgodnie z założonym planem”

Helpful Report

Posted 6 months ago

“Great sofa and fasy delivery”

Helpful Report

Posted 6 months ago

“I'm very satisfied by the quality of the sofa, and the delivery time and assembling ( the drivers did it in about 30 min) , but disappointed because the colour is not like in the pictures.”

Helpful Report

Posted 6 months ago

“We've received our sofa bed on the time arranged, the workers were very helpful. They told us that one part was damaged and immediately they contacted the team and explained us that they will send the part and fix it for us. After two weeks we received the damaged part and the workers fixed it. We are very happy with the purchase.”