M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, all unpacked, waste taken away and would have put together sofa for free, however wrong box of fitting supplied, drivers quickly reported issue, unfortunately reported as missing legs, so box or of legs sent to me, when I reported it was whole set of fixings missing, and that I had people staying on thus sofa bed in 2 days, a lovely lady sorted out quickly and at her own expense of posting. So whilst I experienced some hassle, the lady (suzanna) getting it sorted was fantastic. Sofa is high quality and overall very happy with my purchase.”

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Posted 3 years ago

“Sofá very comfortable”

M Sofas Limited 4 star review on 14th April 2022

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Posted 3 years ago

“Easy to order and quick to deliver. The sofa is great, exactly what we were looking for.”

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Posted 3 years ago

“I do like the sofa however some threads are pulled and the quality of the stuffing feels quite spongy and creases have already formed in the sofa”

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Posted 3 years ago

“Very prompt delivery time, I changed the delivery address but unfortunately the delivery guys weren’t told but it was soon sorted with a phone call. Nice colour and material, would definitely recommend”

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Posted 3 years ago

“Very good quality”

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Posted 3 years ago

“Helpful staff and friendly”

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Posted 3 years ago

“Bad points, they are restrictive in when a delivery can take place, make sure you can get someone in to receive it if you have a tight schedule. Good points, I used to work in the sofa business. It is well put together, almost exactly spot on with measurements and look the absolute bees knees. So very happy with it. Thank you guys for the sofa. 😁”

M Sofas Limited 4 star review on 20th March 2022

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Posted 3 years ago

“Such a Beautiful Sofa, great customer service & delivery was also brilliant & delivered as scheduled. Fantastic experience!”

M Sofas Limited 4 star review on 19th March 2022

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Posted 3 years ago

“Lovely sofa, as described and fabric very soft. worth the wait. Only complaint would be good to have more information on delivery date as you don’t find out until a week or so before. The delivery was 6 am which is too early”

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Posted 3 years ago

“We are pleased with our Sofa bed. Msofas are a good company to deal with. Sofa was delivered efficiently. The Sofa seems well made and hopefully will last a long time.”

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Posted 3 years ago

“Good shop 👍🏼 Good customer contact 👍🏼”

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Posted 3 years ago

“All ok. Thanks……//….”

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Posted 3 years ago

“The sofa looks beautiful. The team helped me find the right sofa size for my flat.”

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Posted 3 years ago

“Sofa was delivered within timescales. It was good quality and well priced. Not 5 stars because the seat is very firm, something that should have been pointed out in the description, we have had to buy a mattress topper for the sofa bed.”

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Posted 3 years ago

“The colour was not exactly the same as on the website, but very good service and assembly”

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Posted 3 years ago

“I have recently purchased the Asto Corner Sofa Bed in GRACELANDS LAVENDER colour. Pleased with the quality of the sofa and the service was ok, responded to my queries quick. Only downside was the fact that the sofa legs were missing so I'm currently waiting for them to be delivered. Delivery time 6 weeks which I expected, no issues with that. The colour is slightly different than I was expecting but nice overall.I recommend ordering the samples”

M Sofas Limited 4 star review on 18th February 2022

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Posted 3 years ago

“Good quality. Good customer service. Happy with the purchase.”

M Sofas Limited 4 star review on 15th February 2022

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Posted 3 years ago

“Great 👍🏼”

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Posted 3 years ago

“I am pleased with the corner sofa bed received, it looks really great. Excepting the fact that the sofa bed extension is not the same thickness and for this reason not as comfortable as the rest of the sofa, I am happy with the product. I am not very happy with the chosen material ( Orion 23 Black ) as it gets any lint from your clothes and you have to hoover it always but this was my choice so my mistake.”

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Posted 3 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews