M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality delivered as promised and undamaged, highly recommens”

Helpful Report

Posted 1 year ago

Thank you so much, Dmitrijs, for your 5 star rating of M Sofas Limited! We're so glad to hear that you had a good experience with our delivery. We're also pleased to know that you found our product to be of excellent quality and that it was delivered on time and in good condition. We value your loyalty and appreciate that you have been a returning customer. Thank you!

Posted 1 year ago

“Sofa is perfect large, comfy and beautiful green Color.”

Helpful Report

Posted 1 year ago

Thank you so much Sylwia, for your 5 star rating of M Sofas Limited! We are so glad to hear that you love your new sofa - the green color is perfect and it sounds like it is large and comfy too.

Posted 1 year ago

“Absolutely love our sofa! Colour is great, great quality finish! It’s firm but deep so you can get comfy on it. For the price, couldn’t be happier 👍🏻”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating and for the kind words about M Sofas Limited! We are delighted that you absolutely love your sofa and that it meets your expectations in both colour and finish. We strive to provide our customers with excellent quality products at competitive prices and it makes us very happy that you are satisfied with your purchase. Thank you again for your wonderful review!

Posted 1 year ago

“perfect experience & product, highly recommend”

Helpful Report

Posted 1 year ago

Thank you very much for giving M Sofas Limited a 5 star rating. We are delighted that you had a perfect experience and that you found our product to be of the highest quality. We appreciate your recommendation and are thankful for your support!

Posted 1 year ago

“Fabulous service”

Helpful Report

Posted 1 year ago

Thank you Andrew for your wonderful 5-star rating! We appreciate your kind words and are happy to know that you had a fantastic experience with M Sofas Limited

Posted 1 year ago

“Very good quality of product, fast delivery and nice customer service. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you for providing us with a 5 star rating and for your kind words. We are glad that you have been impressed by the quality of our products, the speed of our delivery and our customer service. It is truly gratifying to know that our hard work is noticed and appreciated. We hope to continue delivering a high level of satisfaction in the future.

Posted 1 year ago

“Perfect service just like the last time :) Highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much, Natasha, for your wonderful 5 star rating of M Sofas Limited! We're so glad you had a great experience, just like the last time! We'd love to keep providing you with excellent service in the future.

Posted 1 year ago

“Lovely sofa, good price and fast delivery. Deliver guys were lovely too 😂”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Kelly! We really appreciate you choosing M Sofas Limited over and over again! We're glad you enjoyed the lovely sofa, good price and fast delivery along with the lovely delivery guys. We look forward to seeing you again soon!

Posted 1 year ago

“Good customer service and lovely sofa.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, we truly appreciate your kind words. We are delighted to hear that you enjoyed both our good customer service and lovely sofa. Thank you

Posted 1 year ago

“Very good Quality, good material, and absolutely recommend it.”

Helpful Report

Posted 1 year ago

Thank you so much, Katarzyna, for rating M Sofas Limited 5 stars and for your kind words! We are thrilled to hear that you found our sofas to be of very good quality and made from good materials, and even more delighted that you'd absolutely recommend us.

Posted 1 year ago

“Very straight forward, sofa came with in a good time fame. Staff was very helpful when it came to choosing. Very pleased, sofa feels and looks great”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! . It is nice to hear that you feel our staff was helpful and that you are pleased with the quality of your sofa. Thank you for choosing us!

Posted 1 year ago

“Ordered a new leather sofa from here and I am genuinely impressed. Very good quality for the price and was ready a lot sooner than expected.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of M Sofas Limited, Laura! We are so pleased to hear that you are genuinely impressed with your new leather sofa - and that it was ready sooner than expected. We are proud of our commitment to quality and to providing exceptional customer service. Thank you

Posted 1 year ago

“I’ve purchased this pretty bed corner sofa a while ago. It’s just perfect for my living room - not too big and not too small. Also bed option is amazing. Very comfy for sitting and sleeping as well. Enough space for family 2+2. The storage could be bigger but still 5 stars! Customer service very kind and also guys from delivery. Thanks for this gorgeous sofa. I definitely recommend this company. Worth of money”

Helpful Report

Posted 1 year ago

Thank you so much, Angelika, for your kind words and for giving M Sofas Limited a 5 star rating! We are lucky to have a customer like you. Thank you

Posted 1 year ago

“Fantastic service from point of order to getting notice of delivery - probably the best that I’ve experienced and I’m a seasoned online/Amazon man!! 😜😊 very very good five star well done M Sofas (your delivery guys were also very accommodating and pleasant 👏👏👏🤝👌👍”

Helpful Report

Posted 1 year ago

Thank you, Ian, for your amazing 5 star review of M Sofas Limited! We're so pleased to hear that you had a great experience ordering and receiving your furniture, and it warms our hearts to know our delivery guys were accommodating and pleasant. Thank you!

Posted 1 year ago

“My wife love the sofas”

Helpful Report

Posted 1 year ago

Thank you so much for your favourable 4 star rating of M Sofas Limited, Faoura! It is very humbling to hear feedback from a customer like yourself who was delighted with the sofa product purchased. We are so glad that it made your wife happy!

Posted 1 year ago

“Fast delivery . Good quality is the second sofa from them. The old sofa was left in an old apartment and is still in good condition after 4 years.”

Helpful Report

Posted 1 year ago

Thank you so much Maciej for your 5-star rating! We are so pleased to hear that you have been a repeat customer with M Sofas Limited, and that the fast delivery and good quality have left a lasting impression. We are also delighted to hear that the old sofa you got from us is still in good condition even after 4 years.

Posted 1 year ago

“Professional service and very good quality. Thanks”

Helpful Report

Posted 1 year ago

“Very nice sofa and fast enough delivery but once delivering they charged an extra £40. Not explained properly on the website when ordering. Delivery drivers showed an attitude and ‘discussed’ whether they were going to deliver or not, I was baffled. They did and were helpful with instructions and removing packaging . A good purchase marred by an overcharge.”

Helpful Report

Posted 1 year ago

“My friend and I had been on the hunt for a new sofa bed for months, and we finally stumbled upon this gem. We were a bit hesitant to buy online, but, we are glad we did! We went for the Alta Corner Sofa bed in Kronos 7, and it totally exceeded our expectations! The quality and comfort are top-notch, and the range of colours and fabrics available is impressive too! The customer service is worth noting as well. They reached out to me just a day after our purchase to check in and make sure we were happy with my fabric choice, and even sent me samples to be 100%. And when we ended up switching to a cheaper fabric option, they processed our refund within a week. If I had to suggest an improvement, it would be more flexibility in delivery arrangements. It would be great if we had more than five days' notice, as deliveries are only made on Saturdays within London. It took 8 weeks from the purchase date to the arranged delivery date. But honestly, that's a minor inconvenience compared to how awesome everything else was. Overall, I can't recommend M Sofas enough! They offer such great value for your money, and I promise you won't regret choosing them!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We're delighted to hear that your friend and you have found your perfect sofa bed and that our high quality and comfortable products, vast range of fabrics and colours and excellent customer service have lived up to your expectations. We thank you for your recommendation and we will look at ways to give more flexibility in delivery arrangements. We appreciate your feedback and thank you for choosing M Sofas!

Posted 1 year ago

“Very happy, thanks :)”

Helpful Report

Posted 1 year ago

Thank you so much Aaron for your 5 star rating for M Sofas Limited!

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews