M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service ,thank you”

Helpful Report

Posted 1 year ago

“Excellent quality, service and staff”

Helpful Report

Posted 1 year ago

“I was skeptical at first as it doesn’t look like the most legit website! Ordered the Zeus corner in inari fabric - arrived within 8 weeks! The delivery guys turned up on the dot, brought the sofa in, unpacked, put together and took the rubbish away. It was such a pleasant experience, the guys even stopped for 2 minutes to have a flat white :) 10/10 Sofa is gorgeous can’t believe how cheap it was we wanted a HAY mags for well over £3.5k and this is practically the same but for £910!”

Helpful Report

Posted 1 year ago

“Fantastic Sofa, just as advertised. It's always nerve-wracking buying a sofa online but this is so well built, even better than expect and above all is really comfortable. Absolutely no negatives. Also, the delivery drivers were brilliant and put the whole thing together and took the packaging away! 5 star!”

Helpful Report

Posted 1 year ago

“Great customer service!!! Quick responsed and very helpful. Price worth to pay as sofa and material quality is 10/10. I feel like i sleep onthe cloud:) Highly reccomend!!! Thank you msofas”

Helpful Report

Posted 1 year ago

“The best one”

Helpful Report

Posted 1 year ago

“Good value, great product Would buy from a sofas again Recommend”

Helpful Report

Posted 1 year ago

“Efficient delivery. I was weary with the sofa being reduced by half price but the sofa is the perfect balance of soft and firm. The colour is just what I want and would recommend to everyone.”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5-star rating, Darrin! We really appreciate your kind words about our M Sofas! We are so pleased you found the perfect balance of soft and firm with your sofa, as well as the colour being just what you wanted. Thank you

Posted 1 year ago

“The whole process of ordering to receiving the product was very smooth. I entered my email address wrong and the customer service resolved the issue very quickly and easily. I also ordered free fabric samples before ordering and this was extremely helpful in getting the right colour and fabric for the sofa I wanted. The sofa I received looks exactly like the picture I saw online, with my own fabric choice.”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of M Sofas Limited! We are delighted to hear how smooth the whole process was for you - from ordering to receiving your product - and that our customer service was able to quickly and easily resolve your issue with the wrong email address. We are also pleased that you found the free fabric samples we offer useful in finding the perfect colour and fabric for the sofa. We are thrilled that you are satisfied with the product you received, and that it looks exactly like the picture you saw online! Thank you for choosing M Sofas Limited.

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

Thank you so much, Amina, for your generous 5-star rating of M Sofas Limited! We really appreciate your feedback. It's customers like you that make our business stand out!

Posted 1 year ago

“I recommend”

Helpful Report

Posted 1 year ago

Thank you so much Michal for your 5 star rating of M Sofas Limited! I'm so glad that you enjoyed your experience with us.. I highly recommend M Sofas Limited to anyone and I'm grateful for your continued support.

Posted 1 year ago

“Very comfortable, excellent material🙂”

Helpful Report

Posted 1 year ago

Thank you so much Krisztina for taking time to share your 5 star rating of M Sofas Limited! We are very pleased to hear that you are satisfied with your purchase and that you found it to be very comfortable, with excellent material🙂 Thank you

Posted 1 year ago

“After purchasing been delivered in 8 days brilliant, sofa looks better then in photo's”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Radoslav! We really appreciate your feedback and are so glad you are pleased with M Sofas Limited's product and service. We're delighted that you found your sofa to be even better than the photo's and that it was delivered in 8 days! Thank you for your support.

Posted 1 year ago

“Very nice delivery guys Very happy with my purchase”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful rating of M Sofas Limited! We are thrilled to hear that you were happy with your purchase and that our delivery team made your experience even more enjoyable. We appreciate your kind feedback!

Posted 1 year ago

“GREAT DELIVERY STAFF. GREAT QUALITY OF SOFA BED! THANK YOU”

Helpful Report

Posted 1 year ago

Thank you so much, Mateusz, for your 5 star rating of M Sofas Limited! We really appreciate it and we're glad that you found our delivery staff and the quality of our sofa bed to be great! So once again, thank you for your review.

Posted 1 year ago

“We had our sofa for about a month now. It looks great, way more expensive than it really is. It’s very comfortable to sit and sleep on, not too hard just perfect. I had so many compliments on it and would definitely recommend it.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating, Ewelina! We're so glad to hear that you've been enjoying your sofa for the last month and that it looks great and is incredibly comfortable. We really appreciate your kind words and we're glad you'd recommend us. Thanks again for your support!

Posted 1 year ago

“I love my new sofabed. It is so comfortable and beautiful.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating for M Sofas Limited, Yana! We appreciate the kind words and I'm so glad you love your new sofabed. It's truly a pleasure to hear that you find it comfortable and beautiful!

Posted 1 year ago

“The online purchase process is easy, was a bit difficult as we could only see photos on the website, but the MSofas team did answer all my questions and sent out samples of colors before making the final decision. Delivery and assembly were made by a very professional team and on time as scheduled. Very happy with our new sofa.”

Helpful Report

Posted 1 year ago

Thank you for the amazing 5 star rating Angelica! We are thrilled to hear that our service and quality exceeded your expectations. We appreciate being your go to sofa shop and that you found the online purchase process easy, despite only having photos of our products. Your loyalty is highly valued and we are so glad that you are happy with your new sofa.

Posted 1 year ago

“Extremely happy with our Sofa, great quality and delivery time.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of M Sofas Limited, Anamaria! We're elated that you're extremely happy with our Sofa--we take great pride in our quality and delivery time!

Posted 1 year ago

“I purchased Asto sofa bed. As a sofa is very good and comfortable. As a bed however is quite hard and uncomfortable to sleep on. It is a good size double bed but the foam is not thick enough for a good enough for comfortable good night sleep (especially on the pul out part).”

Helpful Report

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews