M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products, good customer service, smooth delivery with clear delivery date/time, delivery man very kind and helpful. Worth the money definitely recommended.”

Helpful Report

Posted 1 year ago

“Ordered 3 wardrobes and was to take between 5-7 weeks but staff were able to expedite the process and I got delivery within 4 weeks. Really pleased with the quality of the wardrobe and the design.”

Helpful Report

Posted 1 year ago

“Well done service 100 procent positive. Customer care and delivery staff is professional and very helpful.”

Helpful Report

Posted 1 year ago

“I was surprised with the quality of the sofa we got. Plus the guys that delivered it where so friendly and helpful. Honestly, whenI buy my next sofa I am getting it from M Sofas.”

Helpful Report

Posted 1 year ago

“I'm very impressed with the quality of the sofa I have purchased. Its very comfy and great looking, even sleeping on it is very relaxing.”

Helpful Report

Posted 1 year ago

“Sofa is nice, quality better than expected.”

M Sofas Limited 5 star review on 5th September 2023

Helpful Report

Posted 1 year ago

“Very happy with the sofa and the delivery service. We placed the order on Friday and got delivered on Thursday, even though the lead time was 10 days.”

Helpful Report

Posted 1 year ago

“The sofa arrived 7 weeks after ordering. I love it! I recommend M Sofas, very good service!Thank you!”

Helpful Report

Posted 1 year ago

“Very professional and sofa is good quality and a great price”

Helpful Report

Posted 1 year ago

“Very good quality! 😊”

Helpful Report

Posted 1 year ago

“Really nice sofa, good service, sofa was assembled by delivery guys. Very recommend.”

Helpful Report

Posted 1 year ago

“Very good.product and the delivery team were excellent. Would have preferred more communication throughout the purchase and build process.”

Helpful Report

Posted 1 year ago

“Good quality sofa! Very pleased with the leather, soft and very relaxing.”

Helpful Report

Posted 1 year ago

“Delivered on time and by professionals who quickly installed the sofa. Absolutely love the sofa which looks great and is comfortable to sit on, however the sofa bed pull out part is quite hard and will need a mattress topper.”

Helpful Report

Posted 1 year ago

“Fantastic team and super efficient service in terms of email comms, text comms, customer service line and also the lovely two gents who put the sofa up for me. This is the second msofa I’ve had and it’s always a great process from start to finish!”

Helpful Report

Posted 1 year ago

“Good quality, superior delivery”

Helpful Report

Posted 1 year ago

“Nice product so far, good people to deal with, v helpful. Recommend a visit to their showroom in Halifax.”

Helpful Report

Posted 1 year ago

“All my queries were answered quickly via email. The actual delivery was smooth & professional in a polite manner. Thank you!”

Helpful Report

Posted 1 year ago

“The sofa is amazing! Ot would be good to have better tracking/updates to the sofa eg: it's in production/ it's in the wait list. However the delivery guys were great and ita so comfortable and well made would use again.”

Helpful Report

Posted 1 year ago

“Good service. The two seaters on the sofa seem to be damaged as when I’m sitting on it, I feel like it’s leaning forward and I don’t feel completely comfortable. The long part is comfortable though”

Helpful Report

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,663 reviews