M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, highly recommended. It was delivered to my place as promised.”

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Posted 4 years ago

“This company is really great, reasonable price and shipping by experienced people and delivered on time.”

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Posted 4 years ago

“Brilliant customer service, 5 stars review”

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Posted 4 years ago

“Expensive products, but very low quality. They assembled the sofa bed and broked the leg, and the material was scratched, they haven't inform us about the breakdown and the matirial. As we find it out, they didn't want to take any further action to fixed and they didn't refunded for the product. Big Advised - do not buy any products from this company. Very poor quality!”

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Posted 4 years ago

“Great customer service and really beautiful product.”

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Posted 4 years ago

“The only reason I give 4 stars is that,although I have communicated with the company in advance about the measurements of the access ways to get the sofa in the lounge,at the time of delivery only part of it could be brought in trough the doors.So be aware of the fact that,even if on the website it says items can be send dismantled and assembled at the location,with big,bulky items like my corner sofa bed that wasn’t possible.You might have to,as I did,find someone to remove the glass of the window in order to get the furniture inside and luckily I had an empty garage to store the sofa until then.Apart from this little mishap,I am very pleased with the quality of the product so far,the delivery service and communication in respect to the delivery was good and the products are reasonably priced to suit every budget.I would actually recommend M Sofas and probably use them again.So,all in all,happy customer.”

M Sofas Limited 4 star review on 28th October 2021

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Posted 4 years ago

“I love my sofa and it's very beautiful as well as it has a lot of quality.”

M Sofas Limited 5 star review on 28th October 2021

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Posted 4 years ago

“Definitely 5 ⭐️ I am very happy with this sofa The fabric is the best, really resistant and easy to clean- Ideal for family with children or pets After few months and still looks like new The sleeping quality is not the best but ideal to use it from time to time as guests bed Overall I couldn’t be happier comparing with previous DFS sofa Thank you”

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Posted 4 years ago

“Great quality sofa, which was definitely worth waiting for. Competitive prices and unique designs will makes Us to come back for sure next time. Tom”

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Posted 4 years ago

“Good quality sofa but delivery took few good months.”

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Posted 4 years ago

“I’m very pleased with my purchase. Quality of sofa is great, it’s comfortable with large sleeping area. Recommend to order material sample as the colour was lot lighter then expected.”

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Posted 4 years ago

“Good quality for the price.”

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Posted 4 years ago

“Amazing service and quick delivery also the delivery men took all the packaging”

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Posted 4 years ago

“Excellent service from start to finish. Would recommend them.”

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Posted 4 years ago

“Very impressed. Highly recommended”

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Posted 4 years ago

“sofa came damaged and they took a bit long to honour me a partial refund rather than replace the sofa (i wasn't too happy with the amount but did not want to wait another couple of months for a sofa) but other than that the quality of the sofa seems good (I've had it for less than a year so may be too early to tell)”

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Posted 4 years ago

“I would rate the sofa a 5 star, however MSofas could do with providing more up to date information on the progress of your order. I contacted them many times and was just told it would be x amount of weeks. Even on the week it was due I contacted them and still told the same thing, then you get contacted with a small 2-5 day delivery window.”

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Posted 4 years ago

“My sofa is fab! Its always worrying when you order something online without seeing it first. But it's beautiful and i have had so many compliments Delivery staff were amazing too”

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Posted 4 years ago

“Amazing sofa. Lovely style, comfortable and quality material. Very quick delivery”

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Posted 4 years ago

“I’m happy at the moment with my new furniture…”

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Posted 4 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews